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Indoor pool, 2 outdoor pools, pool umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas
Balcony

Guest reviews

3.6/5 Good
59 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationEl Palmar Beach7 min walk
Popular LocationMagic World Aquapark9 min walk
Popular LocationIxtapa Golf Course15 min walk
AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)23 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • Sleeps 4
    • 2 Double Sofa Beds OR 1 King Bed
    More detailsJunior Suite
  • Master suite

    Room amenities

    • Sleeps 6
    • 1 King Bed OR 2 Twin Beds
    More detailsMaster suite

About this area

Ixtapa

Located in Ixtapa, Puerta Del Mar Hotel is in the city center and near the beach. The area's natural beauty can be seen at El Palmar Beach and Ixtapa Island. Traveling with kids? Consider Magic World Aquapark and Delfiniti. Water skiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

Visit our Ixtapa travel guide
Map
Popular Location

What's nearby

  • El Palmar Beach - 7 min walk
  • Magic World Aquapark - 9 min walk
  • Ixtapa Golf Course - 15 min walk
  • Delfiniti - 18 min walk
  • Vista Hermosa Beach - 9 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 23 min drive

Restaurants

  • Los Molcajetes — 1 min walk

About this property

Puerta Del Mar Hotel

Family-friendly hotel with 2 outdoor pools and restaurant
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 45 individually decorated rooms provide free WiFi, free wired Internet, and sofa beds. Guests will find kitchens with refrigerators, stovetops, and microwaves. Bathrooms are shared.
Puerta Del Mar Hotel offers 45 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. These individually decorated accommodations include king sofa beds. Beds feature down comforters and premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests have access to shared bathrooms. Bathrooms include showers, bathrobes, and complimentary toiletries.

This Ixtapa hotel provides complimentary wired and wireless Internet access. 21-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to an outdoor pool, other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping center shuttle (surcharge)

Food and drink

Continental breakfast available for a fee daily 7 AM–11 AM: MXN 70 for adults and MXN 50 for children
1 restaurant
1 poolside bar and 1 bar
Free daily reception
Room service available

Things to do

2 outdoor pools
Bicycle rentals
Children's pool
Fitness center
Horse riding/rentals
Indoor pool
Mountain biking
Playground
Sauna
Spa tub

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Cribs/infant beds (surcharge)
Dry cleaning service
Indoor pool
In-room child care (surcharge)
Kitchen
Laundry facilities
Microwave
Playground
Refrigerator
Sofa bed
Supervised childcare/activities (surcharge)
Waterslide

Conveniences

Elevator
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
Spanish

Outdoors

Garden
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan
Cribs/infant beds (surcharge)
Down comforter
King sofa bed
Premium bedding

Bathroom

Bathrobes
Free toiletries
Shared bathroom (in-room sink)
Shower

Entertainment

21-inch flat-screen TV
Digital channels
Premium channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Espresso maker
Kitchen
Microwave
Refrigerator
Stovetop

Outdoor space

Balcony
Yard

More

Access via exterior corridors
Individually decorated
Iron/ironing board
Phone
Safe

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 70 per night

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay
  • Breakage deposit: MXN 1000

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 70 for adults and MXN 50 for children (approximately)
  • Airport shuttle fee: MXN 480 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 0
  • Crib (infant bed) fee: MXN 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed.
  • This property advises that guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Puerta Del Mar
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Ixtapa
Puerta Mar Hotel Ixtapa
Puerta Mar Hotel
Puerta Mar Ixtapa
Puerta Del Mar Hotel Hotel
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Hotel Hotel Ixtapa

Frequently asked questions

Does this property have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in ends–anytime.
What time is check-out at this property?
Check-out is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 480 per vehicle applies.
Where is this hotel located?
This family-friendly Ixtapa hotel is located near the beach, within 1 mi (2 km) of Magic World Aquapark and El Palmar Beach. Delfiniti and Ixtapa Golf Course are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Puerta Del Mar Hotel

3.6
5 - Excellent
13
4 - Good
23
3 - Okay
14
2 - Mediocre
4
1 - Poor
5
3.9
Cleanliness
3.8
Service and Staff
3.2
Amenities
3.4
Property condition

1/5

  • Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location

Nice location with a bunch of places to go close by

Stayed 4 nights in Jul 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay away from this place. Our bed was peed on from the previous guest and all they wanted to do is give us extra sheets. Just a horrible experience

Stayed 6 nights in Feb 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

great location and great price...clean as a whistle...refrig was ancient but it was cold as the south pole...needs to have hot water in the kitchen sicnk... wwe carried hot water from the bath room...could have a few more chairs at the pool when there is a larger occupancy...the pools are the best in the area..and the water slike is wonderful...I can afford the Bay View Grand but this place has all the features of BVG and the price is right and the beach is only a block away.... and Julio Ceaser is the best guide.....John W. Damisch. of Chicago

Stayed 14 nights in Jan 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were very nice. Great pool. Nice big room. I was very happy.

Stayed 3 nights in Oct 2018