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Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and restaurant


This family-friendly Ixtapa hotel is located near the beach, within a 15-minute walk of Magic World Aquapark and Magic World Aquatic Park. Delfiniti and Vista Hermosa Beach are also within 1 mi (2 km).

Hotel Features

Along with 2 outdoor pools, this hotel has a restaurant and a poolside bar. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a spa tub, a sauna, and a children's pool.

Room Amenities

All 45 individually decorated rooms provide free WiFi, free wired Internet, and sofa beds. Guests will find kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms are shared.

Hotel Amenities

Hotel Amenities

Puerta Del Mar Hotel features 2 outdoor swimming pools, a waterslide, a spa tub, and a sauna. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This family-friendly hotel also offers a children's pool, a terrace, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

  • 24-hour front desk 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 45 
  • Babysitting or childcare 
  • Number of floors - 6 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Shopping center shuttle (surcharge) 
  • Waterslide 
  • Number of outdoor pools - 2 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Pool umbrellas 
  • Laundry facilities 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Free self parking 
  • Free reception 
  • Year Built 1991 
  • Area shuttle (surcharge) 
  • Sauna 
  • Number of buildings/towers - 3 
  • Spa tub 
  • Children's pool 
  • Breakfast available (surcharge) 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Kitchen  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Playground on site  
  • Sofa bed  
  • Washer/dryer  
  • Refrigerator  
  • Microwave  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Balcony 
  • Access via exterior corridors 
  • In-room climate control (air conditioning) 
  • Ceiling fan 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Kitchen 
  • Daily housekeeping 
  • Second bathroom 
  • Bathrobes 
  • Free toiletries 
  • In-room massage available 
  • Shower only 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Sofa bed 
  • Washer/dryer 
  • Shared bathroom with sink in room 
  • Dishwasher 
  • Stovetop 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Dial-up Internet access (surcharge) 
  • Blackout drapes/curtains 
  • Cookware, dishware, and utensils 
  • Room service 
  • Down comforter 
  • Individually decorated 
  • Sofa bed size 
  • Cribs/infant beds (surcharge) 
  • Separate bedroom 
  • Espresso maker 
  • Yard 

Where to Eat

A complimentary manager's reception is offered each day.

Los Molcajetes - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a sauna.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Scooter/moped rentals nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Bicycle rentals on site 
  • Horse riding/rental on site 
  • Mountain biking on site 
  • Playground on site 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for MXN 70 per night.


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

24-hour check-in

No pets or service animals allowed

Noise-free rooms not guaranteed


You'll be asked to pay the following charges at the property:
  • Deposit: MXN 1000 per stay
  • Breakage deposit: MXN 1000
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: MXN 70 for adults and MXN 50 for children (approximately)
  • Crib (infant bed) fee: MXN 70 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Puerta Del Mar
  • Puerta Del Mar Hotel Ixtapa
  • Puerta Del Mar Ixtapa
  • Puerta Mar Hotel Ixtapa
  • Puerta Mar Hotel
  • Puerta Mar Ixtapa

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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Learn more.
3.5 out of 5
91% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
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good and bad

3 out of 5
by from Tacoma, Wa
Posted Feb 14, 2017
Grounds and pool were very nice. Hotel doesn't provide hair dryer, linens are old dingy, has two bathrooms but one of them smelled like sewer had to keep door shut. Restaurant was not too good. Most of the staff were helpful but watch out for dishes coming up missing and being charged for replacement. It's usually quiet. Good location close to restaurant, bars and shopping. Good air conditioning pretty good beds.
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Quiet Tropical Retreat

5 out of 5
by from Canada
Posted Jan 15, 2016
Pros: It was peaceful, not too big and friendly
Location: Many beaches are nearby, bike tours along a very nice bike trail, easy bus or taxi ride to Zihuatenejo, tours to Ixtapa Island to snorkel
This hotel is not right on the beach but is a block or two away behind the plaza. On the back side it is bordered by tall trees and a nice view of the hills. It was very tranquil here during our stay with only a few people using the pool at the same time. There were always lounges available at the poolside without any need to throw your towel on one to reserve it. With cooking facilities in the room, a grocery store a block away and plenty of restaurants within easy walking distance, everything was very convenient here. Many iguanas live in the tall trees behind the hotel so it's fun to watch them, the squirrels and many birds that frequent the area. I understand that all the hotels on the beach are now all-inclusive only so this hotel is almost the only option to escape that. Relatives who were staying at one of the all-inclusive resorts at the same time, reported that half the people there were drunk due to alcohol being included in the price. We had no obvious drunks at Puerta del Mar. I would definitely come back here.
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3 out of 5
Posted Apr 5, 2014
Pros: Close to beach, 3 block walk.
Cons: Kitchens could be updated with new appliance, no toasters for guests.
Location: beach, lots of resturants, bars, good shopping, expensive.
Hotel is older type, recent painting, clean, pools are nice, staff, excellent!
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Quaint and quiet

2 out of 5
Posted Mar 29, 2014
Pros: A quaint, quiet, low-key place. It has a lot of potential.
Cons: New sheets, towels, lounge chairs, appliances, etc. Everything is old, worn-out, and dated.
Location: Great place to visit! Loved all the restaurants and shops right across the street. Atmosphere is fantastic. Will go to Ixtapa again.
Brush up on your Spanish, there is little English spoken within the hotel. I actually liked that about it, it was more authentic. The pool was nice and the staff was very friendly. When we first arrived there were very few other guests, but it did pick up toward the end of the week. If you like quiet this is the place to go. If you want a typical resort vacation, look elsewhere.
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Propre, près de la plage, personnel courtois

4 out of 5
by from Laval
Posted Feb 5, 2017
Pros: Propre, grande chambre, aménagement paysager agréable à contempler du balcon le matin
Cons: Les accessoires de la cuisinette, poêle, cafetière, etc.
Location: Proximité de la plage, service des autobus, restaurants,
Deuxième année au Puerta Bel Mar. Séjour agréable
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3 out of 5
Posted Aug 8, 2016
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es un espacio agradable, comodo y conveniente

4 out of 5
Posted May 12, 2016
Pros: la tranquilidad
Cons: si principalmente el área del restaurant
Location: es Ixtapa, hay una gran variedad
fue corta la estancia, en realidad son espacios para estar solo la noche bañar y relajar el descanso
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Muy bueno para llegar con niños pequeños

5 out of 5
by from Caracas
Posted Aug 10, 2015
Pros: Lo espaciosa de las habitaciones y las piscinas.
Cons: Algun convenio de club de playa con los hoteles cercanos.
El personal muy amable y servicial, en la zona hay diferentes opciones de tours. La playa no está tan cerca, hay que caminar como 10 minutos y la misma no es apropiada para niños pequeños. Tiene mucho oleaje. Si se van a quedar en el hotel hay varias piscinas/albercas para todas las edades, lo cual es muy conveniente. Las habitaciones son bien espaciosas y cómodas. Muy bien mantenidas y limpiadas adecuadamente.
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Hotel familiar

4 out of 5
Posted Aug 10, 2015
Pros: Buena ubicación.
Cons: Tal vez renovar algunos implementos de la cocina y las toallas ya estaban muy usados.
Location: La playa esta cercana, el mercado y la avenida principal de Ixtapa.
Muy agradable estancia, con lo necesario para pasar unas buenas vacaciones junto a la playa. Habitaciones cómodas y agradable trato del personal.
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me gusta porque es un hotel familiar

3 out of 5
Posted Feb 18, 2015
Cons: la limpieza de toallas, ropa de cama y la atencion del personal del restaurante.
Location: relativamente esta cerca de las payas de los restaurantes de los antros. tiene muy buena ubicacion.
me gusta por sus jardines y albercas, su buena ubicacion porque puedes hacer un recorrido caminando al mercadito de artesanias a los antros y restaurantes cercanos, algunas playas
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