Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from michoacan

Un muy buen descanso

Posted Jun 3, 2016
Es un muy buen hotel, sin embargo es un hotel amigable con mascotas y debería quitar su jaula donde tienen una ave en cautiverio. Las suites son muy bellas y cómodas deben mejorar sus colchones y eliminar moscos de ellas. Su personal es muy atento
5 out of 5
by A verified traveler from monterrey mexico

Excelente!

Posted May 7, 2016
Desde que llegamos, el gerente en la puerta súper amable. Todo excelente! El personal súper amable. La mejor playa que he visitado.
Comment from Hotel Management
Jun 2, 2016 by Martin, Hotel Management
Lily, muchas gracias para su comentarios, disfrute su estancia y Playa La Ropa
5 out of 5
by A verified traveler

Posted Apr 11, 2016 on Hotels
Beautiful place, will return.
Comment from Hotel Management
Jun 1, 2016 by Martin, Hotel Management
Thank You very much for your nice comment, come back soon:)
5 out of 5
by Michel

Posted Apr 9, 2016 on Hotels
Comment from Hotel Management
Jun 1, 2016 by Martin, Hotel Management
Michel, thank you very much for your rating, we hope that we will be able to welcome you back to Zihuatanejo and Playa La Ropa soon
5 out of 5
by A verified traveler

Posted Mar 17, 2016
Food es excellent, the restaurants are on the beach. Very good service, Everyone was very kind. Every day, coffee is served at your room. The weather was perfect, not too hot. There were no mosquitos. You can walk all over the beach
Comment from Hotel Management
Jun 1, 2016 by Martin, Hotel Management
Thank you for your comment and your loyalty to Viceroy Zihuatanejo
5 out of 5
by A verified traveler

Lovely spot with an amazing location. Dreamy.

Posted Mar 1, 2016
Pros: It's beach location, with a private feel. Very nice wait staff especially in the restaurants and bar . Our room was lovely and comfy.
Cons: We had a hard time adjusting the air conditioning and shower temperatures for some reason. Maybe there should be no smoking in the beach area....
Location: Nice walk to other beach restaurants and close to beach sport areas. May need a cab for in town shopping but we enjoyed the local beach vendors.
We had a lovely view of the mountains, palms and beach here. We loved the tropical garden landscape and hearing the birds and feeling the sea breeze here on the balcony. The hotel was so relaxing, that we chose to spend our days there rather than leave the grounds.
Comment from Hotel Management
Mar 2, 2016 by Martin Kipping, Hotel Management
Dear Joan, thank you very much for your response and feedback, rest assured that I will look at the possibilities you have highlighted; I am glad though that you have had a wonderful stay
5 out of 5
by A verified traveler from z

Everything was awesome

Posted Jan 27, 2016
Will definitely go back. Loved service! Only side comment is very firm beds. Great hotel!
Comment from Hotel Management
Mar 2, 2016 by Martin Kipping, Hotel Management
Dear matt, thank you for visiting us here in Zihuatanejo, I am glad you have had a wonderful stay
5 out of 5
by A verified traveler from Edinburg Tx

Beautiful hotel

Posted Jan 26, 2016
Beautiful beach! Great food! Our beach suite was spectacular👍
Comment from Hotel Management
Mar 2, 2016 by Martin Kipping, Hotel Management
Dear Mayra, yes you are right.... our Beach Suites are quite something, glad you have had a nice stay with us, come back soon
5 out of 5
by A verified traveler from SAN FRANCISCO

Absolutely beautiful property on La Ropa Beach

Posted Jan 25, 2016
Pros: Like: Location, Suite very nice with smal plunge pool, and beautiful patio, Staff, Food, Walking distance to other restaurants, $5 cab ride into town
Cons: Hotel Expensive, Food Expensive
Location: Best Lobster I think I ever had, at the end of the beach, at Rosie's, $25 per person, took 45 min, but so worth it, excellent.
We travel a lot and I was curious to see what this property would be like due to it being so expensive It was absolutely beautiful, excellent staff, nice little welcome gift, wonderful and delicious food, and they actually upgraded us on arrival from an interior suite to an ocean front suite. My one gripe was that with a 30% occupancy rate they still wanted to charge us $30.00 per day for one of the "hanging beachfront beds" after we had just settled into one and we had no idea there was an extra charge to use it. This property is expensive, espically for Mexico, but was a lovely spot for our first time in Zwat to explore and get the lay of the land. Walk down the beach to your left and you can get an excellent massage for $13 for 1hr, ask for Susie or Betty. (Get money changed before you leave home or at a bank in town *need your passport* for best rates
Comment from Hotel Management
Mar 2, 2016 by Martin Kipping, Hotel Management
Dear LYNDA, thank you for joining us here on Playa La Ropa in Zihuatanejo, I am glad you ahve had a wonderful stay with us on property. We are blessed to be located on one of the most stunning beaches in Mexico, on Playa La Ropa where as guest, as you have indicated, various options are available for your enjoyment; we hope to be able to welcome you back soon
5 out of 5
by A verified traveler from Los Angeles

We loved it here! I was so happy with everything

Posted Jan 12, 2016
Pros: Classy, Beautiful, laid back, good food and drink and kind service people
Cons: I wish there was a DVD player in rooms - we brought screeners to watch, but oh well. Also, maybe a more casual menu - loved lunch menu
Location: good area to walk on beach / street and explore town. Quick taxi if you don't want to walk. Ixtapa is close - I don't like it there but it's not far
It's a perfect spot in Mexico - on the sand, with great views from all sides. Walking is safe and taxi's are easy to get if you tire. The service is perfect and it feels like a real get away. I love the design and attention to classy detail. Very Mexican but also very international appeal. It's quiet which I like. I think they will try for 5 stars and make it out of reach money wise -- so catch it now.
Comment from Hotel Management
Mar 5, 2016 by Martin Kipping, Hotel Management
Dear Torrie, thank you for your nice review; we actualy have DVD players here on property available on request to enjoy the latest flic in the comfort of your suite; please let us know if we can place one in your suite for your next visit.