Standard Room, City View | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6

Exceptional

Rating 10 - Excellent. 391 out of 469 reviews" "
Rating 8 - Good. 59 out of 469 reviews" "
Rating 6 - Okay. 11 out of 469 reviews" "
Rating 4 - Poor. 3 out of 469 reviews" "
Rating 2 - Terrible. 5 out of 469 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GRIGORIOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2024
Response from Key Team on Mar 28, 2024
Thank you for your voting

8/10 Good

Shahriar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Response from Key Team on Mar 15, 2024
Thank you!

10/10 Excellent

MEHMET

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not quite…
Stayed 1 night in Jan 2024

10/10 Excellent

Oguzhan

Traveled with family
Liked: Amenities
Excellent hotel on all fronts!
Stayed 2 nights in Jan 2024
Response from Key Team on Mar 15, 2024
Thank you!

10/10 Excellent

Wee Lip Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Key Hotel Izmir, and it exceeded all my expectations. The room was not only luxurious but also impeccably clean, with modern furnishings that provided both comfort and style. The breakfast at Key Hotel Izmir was a delightful experience. The variety and quality of the offerings were impressive, catering to diverse tastes and dietary preferences. The freshness of the ingredients and the attentive service made each morning a culinary pleasure. What truly set this hotel apart was the exceptionally personable staff. From the moment I checked in, I felt welcomed and valued. The staff members were not only professional but also genuinely friendly, going above and beyond to ensure a memorable stay. Their warm hospitality added a personal touch that made my time at the Key Hotel Izmir truly special. In summary, the Key Hotel Izmir is a five-star gem that combines luxurious accommodations, a delightful breakfast experience, and a staff that epitomises hospitality at its finest. I wholeheartedly recommend it to anyone seeking an elevated and memorable stay in Izmir.
Stayed 3 nights in Dec 2023

6/10 Okay

RUSTU CAN

Disliked: Amenities
Just 4 star hotel and also unnecessarily very expensive…
Stayed 1 night in Dec 2023

8/10 Good

Neil, Columbus

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Area outside the hotel is noisy at night. Rooms are nice. Staff could do with some more training especially in the restaurant.
Stayed 2 nights in Nov 2023
Response from Key Team on Nov 18, 2023
Dear Guest, Thank you for your comment. Due to our central location, our rooms overlook one of the busiest streets in the city. In this sense, "resetting" the sound is not always possible depending on the mobility there. Hoping to welcome you again as soon as possible..

10/10 Excellent

Gennady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Key hotel is an upscale hotel with top notch facilities, with very good housekeeping. The location is perfect by the sea line. The breakfast buffet is also matches the other features, good and has many good choices.
Stayed 2 nights in Oct 2023
Response from Key Team on Oct 13, 2023
Thank you!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is by the side of Izmir harbor and lose to everything! Good restaurants on both sides of the hotel along the harbor. Konak Square and the Old Town are 10 minutes walk. Light rails stops are close by and the light rails can take you everywhere. The fair is about US$0.47 and you can pay at the gate with a valid credit card.
Stayed 3 nights in Oct 2023
Response from Key Team on Oct 9, 2023
Thank you!

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for exploring historical Izmir
Very close to the pier and waterfront and also just a few minutes away from the bustle of the market. Unfortunately it can be loud outside, but it does eventually stop around midnight so you should be able to sleep without an issue unless you go to be early. Hotel is clean and has all the amenities you could need, but would be nice if breakfast were included in the basic rate.
Stayed 1 night in Sep 2023
Response from Key Team on Oct 6, 2023
Thank you.

10/10 Excellent

siraz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights B/B. Our room with a sea view was worth the price, large, clean, comfortable bed with separate shower and toilet. Hotel is location close to the bazar, clock tower and many restaurants outside. Breakfast was good and made sure that we wanted English Breakfast Tea. Enjoyed our walks along pier and watch the sun setting. It was our first visit to Izmir and we would recommend this Hotel.
Stayed 4 nights in Sep 2023
Response from Key Team on Oct 1, 2023
thank you!

10/10 Excellent

André

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location few minutes walking from Kamak clock tower and north pier (a lot of great restaurants). This boutique hotel is well maintained, great staff in the reception, they made sure to arrange breakfast bags for us all the days we had super early tours, gentlemen in the restaurant/bar was super attentive to us. Definitely recommend the hotel and we will use the hotel again when we visit Izmir again.
Stayed 3 nights in Sep 2023
Response from Key Team on Sep 24, 2023
Thank you!

10/10 Excellent

Rukesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and modern hotel with very pleasant staff.
Stayed 5 nights in Sep 2023
Response from Key Team on Sep 20, 2023
Thank you

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
It's waterfront and near the pier restaurant area. very friendly staff at the bar. nice and tasty food options at the restaurant.
Response from Key Team on Sep 15, 2023
Thank you!

8/10 Good

Reza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is great and the breakfast in the morning was fantastic. The staff is very helpful and nice as well.
Response from Key Team on Sep 8, 2023
Thanks!

10/10 Excellent

Isaac

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful suite, walkable area, professional service from all Key team.
Stayed 3 nights in Aug 2023
Response from Key Team on Aug 23, 2023
Thank you for your kind comment, we hope we'll see you again next time you visit İzmir.

10/10 Excellent

Burak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Aug 2023
Response from Key Team on Aug 19, 2023
Thanks!

10/10 Excellent

ozgu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in
Stayed 1 night in Aug 2023
Response from Key Team on Aug 15, 2023
Thanks!

10/10 Excellent

Talip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Jul 2023
Response from Key Team on Jul 29, 2023
thanks a lot

10/10 Excellent

Hani

Stayed 1 night in Jun 2023
Response from Key Team on Jul 24, 2023
thanks a lot

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Europe. Room with sea view was outstanding.
Stayed 3 nights in Jun 2023
Response from Key Team on Jun 19, 2023
Thank you so much your wonderful feedback.

10/10 Excellent

Ralph, NEW YORK

Liked: Staff & service, property conditions & facilities
Great staff! Very helpful, respectful and pay attention to your needs!Love the hotel! I will choose this hotel again when I come back in the future!
Stayed 2 nights in May 2023
Response from Key Team on Jun 3, 2023
Thank you for wonderful comments. We are happy to hear them. We are looking forward to welcoming you again.

10/10 Excellent

Burcu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect horel, perfect personel. Very elegant hotel.
Stayed 1 night in Apr 2023
Response from Onur Kaymak on Apr 20, 2023
Thank you so much !

10/10 Excellent

Anas

Stayed 1 night in Feb 2023
Response from Key Team on Feb 27, 2023
Thanks

2/10 Terrible

Sedat

Stayed 1 night in Nov 2022
Response from Key Team on Nov 21, 2022
Değerli Konuğumuz,Key Hotel'i tercih ettiğiniz için teşekkür ederiz. Konaklamanızda beklentinizi karşılayamadığımız noktalar konusunda bilgi vererek standartlarımızı gözden geçirmemize yardımcı olursanız çok seviniriz.Saygılarımızla

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Onur Kaymak on Oct 10, 2022
Teşekkür ederiz.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very hip. Great location. Spectacular views
Stayed 1 night in Oct 2022
Response from Key Team on Oct 7, 2022
Thank you!

10/10 Excellent

Husain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, location is excellent, family suite is amazing for small family and staff really helpful.
Stayed 3 nights in Sep 2022
Response from Onur on Sep 24, 2022
Thank you so much !

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property! Everything was perfect! We loved this hotel & highly recommend it! We’ll definitely stay here again! The receptionists were extremely helpful in recommending things to see and do, and they helped with our traveling plans. We dined in the restaurant most evenings, Akin did a great job taking care of us, he was excellent! it was my husband’s favorite place to dine! We cannot say enough positive things about the Key Hotel! It’s Perfect !
Stayed 3 nights in Sep 2022
Response from Key Team on Sep 20, 2022
Thank you!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design of the hotel room was impressive. It was a beautiful room and the accommodations all functioned very well for us. The only negative is the road access. Our driver had difficulty leaving the site because of traffic tie ups on the narrow road.
Stayed 1 night in Sep 2022
Response from Key Team on Sep 11, 2022
Thank you.

10/10 Excellent

Cecilia Sze Lai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Key Hotel as a family of 4. The two-bedroom family room we had was amazing, spacious and luxuriously appointed with a beautiful sea view. One of the best hotel rooms we have stayed in. Breakfast was lovely too. All in all a great place to stay when visiting Izmir or as a base for surrounding areas.
Stayed 3 nights in Aug 2022
Response from Key Team on Sep 3, 2022
Thank you!

10/10 Excellent

Jeremiah

Stayed 2 nights in Jul 2022
Response from Key Team on Jul 31, 2022
Thanks!

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaview room
Excellent location, close to Konak Pier shopping centre which houses several good waterfront restaurants. Room comfortable and spacious. Excellent breakfast, hotel fine dining was notable too. Room overlooked the promenade, which was noisy late into the night and early morning, but this could have been largely due to the Eid celebrations that were in full swing during our stay.
Stayed 3 nights in Jul 2022
Response from Onur Kaymak on Jul 13, 2022
Thank you so much !

10/10 Excellent

Manuel, Brooklyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, central location. Staff is amazing! Very welcoming and attentive! Will definitely be back.
Stayed 9 nights in Jun 2022
Response from Onur Kaymak on Jul 1, 2022
Thank you !

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 15/20 minutes walk to many restaurants, museums, markets, etc. Small hotel, only 31 rooms, yet has the feel of a larger, stylish hotel One guide book says that if James Bond came to Izmir, he would stay at the Key Hotel. Rooms are very high tech: control the lights, blinds, housekeeping on the telephone, TV, or wall switches. Our room faced the water and had a fantastic view of the sea and pedestrian promenade. Concierge was very helpful in arranging tours, and even arranged for a clinic representative to come to our room at the hotel, on Sunday, to administer the Covid test required by the US Government for return to the US; not iinexpensive, but very convenient. Breakfast buffet was excellent, and included a selected hot dish from the kitchen. And they offered freshly squeezed juices. When we return to Izmir there is no question that we will return to the Key Hotel. It is excellent in every way.
Stayed 6 nights in May 2022
Response from Key Team on May 16, 2022
Thank you very much for the wonderful review Thomas! See you soon. Best regards.

10/10 Excellent

roger

Stayed 1 night in Apr 2022

10/10 Excellent

shereen

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , amazing sea view, walking distance to all the cafes ،shops , tourist areas.
Stayed 2 nights in Feb 2022
Response from Onur Kaymak on Feb 14, 2022
Thank you !

10/10 Excellent

Oguzhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in service!
Stayed 3 nights in Dec 2021
Response from Onur Kaymak on Dec 21, 2021
Teşekkür ederiz.

10/10 Excellent

maziyar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Izmir
Stayed 2 nights in Dec 2021
Response from Onur Kaymak on Dec 8, 2021
Çok teşekkürler.

2/10 Terrible

Abdullah

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Be careful
Be careful from this hotel, and also from hotels.com also I’ve been charged twice from this hotel. first from hotels.com once booking and the other payment when checkout in the front desk Tried many times to contact hotels but no reply
Stayed 2 nights in Aug 2021
Response from Key Team on Sep 1, 2021
No proof of duplicate charges are provided by the guest but just claims without back-up. Also the guest was answered in written several times. We strongly and totally refuse the above claim.

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best i had in izmir
Stayed 2 nights in Jul 2021
Response from Key Team on Jul 16, 2021
Thank you!

8/10 Good

Türker

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Key Team on Jun 27, 2021
Teşekkür ederiz.

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021
Response from Onur Kaymak on May 8, 2021
Çok teşekkürler.

10/10 Excellent

Oguzhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Onur Kaymak on Feb 16, 2021
Güzel puanlamanız için çok teşekkürler. Yeniden görüşmek dileği ile,

10/10 Excellent

MERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Izmir
Key Hotel has a more than great location. It is next to the Aegean and walking distance to almost everywhere in city. Staff was extremely friendly. Rooms were large and clean. Room service is extraordinary. Breakfast is superb. Definitely my first choice in the future.
Dining Hall
Standard Room
Stayed 1 night in Dec 2020
Response from Key Team on Dec 21, 2020
Thank you!

10/10 Excellent

Ahmet Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location
consistently excellent all around and also best location
Stayed 1 night in Nov 2020
Response from Key Team on Nov 29, 2020
Thank you!

10/10 Excellent

Verified traveler

I was staying here on business. The hotel is in a great location, with fantastic ammenities- s
Stayed 2 nights in Sep 2020
Response from Özgün Can on Sep 28, 2020
Thank you!

10/10 Excellent

Tayyar Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
Perfect place with lovely service
Stayed 1 night in Aug 2020
Response from Özgün Can on Aug 23, 2020
Thank you!

10/10 Excellent

Yildirim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Özgün Can on Aug 17, 2020
Teşekkür ederiz.

8/10 Good

S P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel - with great views and service...
We stayed at this hotel on our way back to Istanbul as we had been touring the south coast and had driven down. The hotel is of a very high standard but is a little hard to find. It is right on the waterfront with great views but until you get the attention of someone in the hotel and use the valet service it is hard to know where to park. A sign on the road would have made this easier. Service was excellent, check-in efficient and there were thorough safety checks in relation to Covid 19. Our room was magnificent. It was sea-facing, had a lounge, a free minibar and all the mod-cons and comfort you could wish for. The only thing that was not so good was the food. Both the breakfast and room service we ordered was not amazing. It was not terrible but certainly not up to the standards set by the rest of the hotel. Despite this, I would certainly stay there again - though I would probably eat out.
Stayed 1 night in Jul 2020
Response from Ozgun Can on Jul 26, 2020
Thank you! See you in the near future.