Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from London

Excellent location

Posted Sep 10, 2016
Pros: The professional staff attitude and location of the hotel
Cons: The room had very minor ageing that could be fixed and shower water gets boiling hot all of a sudden could cause a minor panic :)
Location: the location was near the pasaport and alsancak pier you could go for a walk or take ferry to karsiyaka. lots of restaurants bars about
very good hotel and helpful staff very very rare to find all of these all combined together nowadays. I went at 11am they checked me in without even causing a hassle also I requested a top floor with a sea view which they upgraded my room free of charge. On top because i loved the room and wanted to smoke they sent in an ash tray (manager discretion was taken so if they refuse don't get offended) the valet was paid for but very professional and fast service. I can't say anything about the food as i did not eat at the hotel but the free 2 bottles of water was very handy (can be exchanged for cold ones in the minibar)
Comment from Hotel Management
Sep 20, 2016 by PR Manager, Hotel Management
Dear Gokhan, Thank you very much for your nice comment. We are happy that you enjoyed your stay with us. Our team takes great pride in offering our guests inspiring stays. We look forward to welcoming you back soon! Best regards, Merih Yumlu-PR and Quality Manager
4 out of 5
by A verified traveler from Reutte - Tirol

Direkt in der Altstadt an der Promenade!

Posted Aug 2, 2016
Pros: Die perfekte Lage direkt in Zentrum an der Promenade und die weiter Umgebung!!! Thank you to the team from the Hotel, everything was perfekt!!!
Cons: Langsam in die Renovierung investieren man merkt besonders in den Badezimmer das die Fugen neu gemacht werden sollten und die Teppiche im Zimmer!
Location: Direkt am Cumhuriet Square an der Promenade! Alles sehr sauber und sicher in der Umgebung! Man kann die Stadt zu Fuß erkunden!!!
War schon einmal im Herbst 2014 in diesem Hotel und sehr unzufrieden wegen extremen Lärm da unser Zimmer damals genau neben dem Tagungsraum und dem Ein und Ausgang des Reinigungspersonal lag. Leider konnte man uns damals kein anderes Zimmer anbieten da das Hotel ausgebucht war und auch andere Annehmlichkeiten wurden uns nicht angeboten wie zum Beispiel Gratis Frühstück oder eine Flasche Wein. War damals sehr verärgert da sowas für ein Hotel dieser Kategorie nicht sein sollte zu mal der Preis pro Nacht ohne Frühstück damals sehr hoch war, es wurde vor Ort überhaupt nicht auf meine Beschwerde eingegangen erst als ich wieder Zuhause war und das Management direkt angeschrieben habe hat man sich bei mir entschuldigt und weiters Angeboten wenn ich wieder in Izmir sei werde man alles versuchen um das wieder gut zu machen und ich bekomme wenn ich ein Standard Zimmer buche eine Suite, müsste nur ein paar Wochen vorher oder bei der Buchung bescheid geben. Nun fast zwei Jahre später war ich jetzt wieder in diesem Hotel und tatsächlich hat alles super sensationell funktioniert auch das Upgrade für die Suite das Service und weiter Annehmlichkeiten wurden mir bereit gestellt war sehr begeistert und beeindruckt wie man sich bemüht hat nach dieser langen Zeit es hätte gut möglich sein können das man gesagt hätte das es zu lange her ist oder was auch immer. Danke an das Team im Mövenpick!!!!!!!!!! Thank you to all everything was this time perfect!!!!!!!!!!!!!!
Comment from Hotel Management
by PR Manager, Hotel Management
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Merih Yumlu-PR Manager
3 out of 5
by A verified traveler from Hamburg

Zentral am Meer gelegenes Hotel

Posted Jul 11, 2016
Pros: Die Lage Eingangsbereich
Cons: Die Klimaanlage ist sehr laut.
Location: Das Hotel befindet sich sehr zentral und in einem modernden Stadtteil direkt am Meer. Die Lage ist ideal für viele Unternehmungen.
Das Hotel liegt an einem belebten zentralen Platz am Meer. Es hat einen großäugigen Eingangsbereich und ausreihend große Zimmer. Allerdings sind die Zimmerdecken relativ niedrig. Die Lage ist ideal für viele Unternehmungen. Wir hatten 2 Superior Zimmer gebucht. Ich hatte telefonisch gebeten, dass die Zimmer möglichst nah beieinander sein sollten. Leider waren die Zimmer nicht mal auf einer Etage sondern im 4. bzw. 7. Stockwerk. Beide Zimmer hatten einen unschönen Ausblick an den ungepflegten Gebäuden. Die Klimaanlagen sind alt und sehr laut.
Comment from Hotel Management
Jul 16, 2016 by PR Manager, Hotel Management
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen,
4 out of 5
by A verified traveler

Posted Jun 17, 2016 on Hotels
Comment from Hotel Management
Jun 22, 2016 by PR Manager, Hotel Management
Dear Guest, Thank you very much for your stay in our Mövenpick Hotel and your feedback. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR and Quality Manager
3 out of 5
by John from Saint Paul, MN

Quick stay

Posted May 26, 2016 on Hotels
Stayed for one night. It was a nice location near the water. A little expensive to access from the airport. Breakfast was just okay. Would have rather gone out. Staff was friendly and helpful.
Comment from Hotel Management
by PR Manager, Hotel Management
Dear John, Thank you for staying with us and taking your time to share your feedback. We are here to meet your needs and exceed your expectations. If you tell us your expectations from a breakfast we can note down to your profile. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR and Quality Manager
4 out of 5
by Bruno from Paris

Almost perfect

Posted Apr 30, 2016 on Hotels
Almost perfect.
Comment from Hotel Management
by PR Manager, Hotel Management
Dear Bruno, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merih Yumlu-PR and Quality Manager
5 out of 5
by Mehmet from Ankara

Kaliteye önem verenler için vazgeçilmez bir tercih

Posted Apr 19, 2016 on Hotels
Mövenpick otel, gerek konumu ve gerekse hizmet kalitesi ile ülkemizin yüz akı olarak tanımlanabilecek bir otel. Otele girişten çıkışa kadar geçen süre içinde eleştirebileceğim küçük bir şeyi bulmak bile mümkün olmadı.
Comment from Hotel Management
Jun 25, 2016 by PR Manager, Hotel Management
Sayın Mehmet, Güzel yorumlarınızın bizleri ne kadar mutlu ettiğini bilemezsiniz. Öncelikli amacımız siz değerli misafirlerimizi evinizde gibi rahat ettirmek ve yüzünüzde tebessümle evlerinize uğurlayabilmektir. Bunu başarabilmek bizim için en büyük mutluluk. Şahsınıza otelimiz adına tekrar teşekkür etmek istiyorum. Sizi tekrar Mövenpick Hotel Izmir'de ağırlamaktan onur duyarız. Saygılarımla, Merih Yumlu-Halkla İlişkiler ve Kalite Müdürü
5 out of 5
by A verified traveler from LONDON

FANTASTIC SERVICE

Posted Apr 17, 2016
Pros: ROOM ,BAR AND DINING
Cons: CAR PARK
Location: CENTER OF IZMIR YOU CAN REACH ANY RESTAURANTS
STAFF VERY POLITE AND FRIENDLY.ROOM SERVICE FANTASTIC
Comment from Hotel Management
Apr 18, 2016 by Merih yumlu-PR and Quality Manager, Hotel Management
Dear Salih, Thank you for taking the time to let us know about your recent stay at Mövenpick Hotel Izmir. We are very happy to hear that we could meet your expectations and will forward your kind words to our team. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best regards, Merih yumlu-PR and Quality Manager
5 out of 5
by Mustafa from Toronto, Canada

Excellent hotel , best price rates

Posted Apr 13, 2016 on Hotels
My stay was quite comfortable with Movenpick Hotel at a very reasonable price rates.
Comment from Hotel Management
Jun 18, 2016 by PR Manager, Hotel Management
Dear Mustafa, Thank you for taking the time to let us know about your recent stay at Mövenpick Hotel Izmir. We are very happy to hear that we could meet your expectations and will forward your kind words to our team. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best regards, Merih Yumlu-PR and Quality Manager
1 out of 5
by Atilla

Posted Apr 5, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by PR Manager, Hotel Management
Dear Atilla, We hope that we'll have the pleasure of welcoming you again to our hotel. Best regards, Merih Yumlu-PR and Quality Manager