Ratings based on 296 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Aug 18, 2017
Otel genel olarak temiz. Sadece biraz eskimiş. Lokasyonu İzmir için harika. Odalar biraz küçük.
5 out of 5
Recommended
for Everyone
by A verified traveler from saudia arabia

Posted Aug 17, 2017
Nice hotel with nice beach and spa good staff and excellent food the location about 15 kilo from bodrum The hotel excellent choise for peopl looking for relaxing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver canada

Nice hotel , closed to every thing you need.

Posted Jul 26, 2017
Nothing to complian since we found every thing in It's order. The only reason I booked with this hotel Because I saw the manager answering comments Of the people who have concerns. I thought it might be right place to stay since mangement is care. Nice and clean with one of the best breakfast in izmir. I go back if I ever went back to izmir.
Comment from Hotel Management
Jul 28, 2017 by PR and Quality Manager, Hotel Management
Dear Mansur, Thank you very much for your stay in our Mövenpick Hotel and your feedback. And thank you for choosing to stay with us next time you will be in Izmir. You are a valued guest rather than just a customer. And your comments are really important for us. I hope to have the pleasure of welcoming you again to our hotel so that we can have another chance to make you feel at home again. We are looking forward to welcoming you again at Mövenpick Hotel Izmir! Sincerely, Merih Yumlu-PR and Quality Manager
2 out of 5
by A verified traveler

Compare to price the hotel was below the awarage.

Posted May 23, 2017
* everytime you call they will tell you different price * Your stay will cost around 85-90 dolar but doesnt include breakfast * uncomfortable beds * Everytime you move your car u have pay 20 TL - which is a good side benefit for hotel in short dont go! there are many hotels around with better price and service
Comment from Hotel Management
May 29, 2017 by PR Manager, Hotel Management
Dear Guest, Thank you very much for taking time to comment our hotel. We sincerely apologize for the inconveniency you have experienced during your stay. I just would like to inform you that hotel rates changes due to the period and occupancy. Our aim is not to mislead our client, which is a very bad policy from my point of view. We have 4 different room types and they all have different prices and changes due to the period. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback is invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR and Quality Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location.

Posted May 11, 2017 on CheapTickets
Location, facilities and staff are great. Room should be better cleaned.
Comment from Hotel Management
May 16, 2017 by Merih Yumlu-PR Manager, Hotel Management
Dear Guest, Thank you for staying with us and taking your time to share your feedback. I'm so pleased to hear that you enjoyed your stay and appreciated the friendliness of our staff. I will forward your comments to the team. Also, we are very sorry to hear that you face a cleaning problem in our hotel. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards,
5 out of 5
by dwayne

Posted Apr 27, 2017 on Hotels
Comment from Hotel Management
May 8, 2017 by PR Manager, Hotel Management
Dear Dwayne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Merih yumlu-PR and Quality Manager
5 out of 5
by Andrea

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017 by PR Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, PR Manager
4 out of 5
by MEHMET

Posted Feb 17, 2017 on Hotels
IT WAS OK. I HAVE STAYED IN THIS HOTEL BEFORE SO I WAS EXPECTING WHAT I WILL MEET AND MY EXPECTATIONS WERE MET
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear Mehmet, Thank you very much for your nice comment. We are happy that you enjoyed your stay with us. Our team takes great pride in offering our guests inspiring stays. We look forward to welcoming you back soon! Best regards, Merih Yumlu-PR asnd Quality Manager
3 out of 5
by A verified traveler

Was expecting a bit better...

Posted Nov 15, 2016 on Hotels
I was a little bit disappointed with this hotel. I booked Movenpick as I had never stayed before, but in all honesty I am not sure I would stay again. I found the hotel staff friendly and helpful, but I had a few issues. People may say i am being picky, but for a 5*, I feel it should have been better. It says that there is air conditioning, but during winter, they only have heating. It is 25 degrees in the room, and there is no way to cool it down apart from opening the window, which in my case faced a busy street. This was an issue when they were doing road works, and the smell and noise came into the room. Also the safe did not work on arrival either, so I had to wait around while they fixed it. On the plus side, the ice cream was amazing....
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your stay at the Mövenpick Hotel Izmir. We are very sorry to hear that the inconvenience about the air conditioning system in your room. Since we have central heating system, there can be heating issues in the mid seasons. Our team is currently working for an improvement. On behalf of the management team please accept our apologies. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much . Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. We are looking forward to welcoming you again at Mövenpick Hotel Izmir! Best regards, Merih Yumlu-PR and Quality Manager
5 out of 5
by A verified traveler

A great introduction to Turkey

Posted Oct 22, 2016 on Hotels
A lovely, clean and very comfortable hotel. The staff couldn't have been any better. All were welcoming and helpful. Really good views of the sea and local facilities just fantastic. I would thoroughly recommend this Hotel.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us and taking your time to share your feedback. I'm so pleased to hear that you enjoyed your stay. I will forward your comments to the team. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR and Quality Manager