Ratings based on 149 Verified Reviews

4.2 out of 5
71% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 13, 2019
The staff spoke very little English which makes it hard to ask for directions n information.
Comment from Hotel Management
Jun 13, 2019 by Green Rich Hotel Izumo Front Kitamura, Hotel Management
There were few staff who can speak English at the time of staying, and I apologize for the inconvenience. As it is also possible to use translators, etc., it will take some time, but please forgive me.
4 out of 5
by A verified traveler

Posted Jan 17, 2019
Comment from Hotel Management
Jan 20, 2019 by グリーンリッチホテル出雲 フロント 古曳, Hotel Management
この度はグリーンリッチホテル出雲をご利用頂き、誠にありがとうございます。 当ホテルでは快適にお過ごし頂けましたでしょうか。 お忙しい中、ご投稿頂き誠にありがとうございます。 お客様のまたのお越しを、スタッフ一同心よりお待ちしております。
3 out of 5
by A verified traveler

location is good

Posted Aug 8, 2018 on Hotels
location is good.
Comment from Hotel Management
Aug 9, 2018 by Green Rich Hotel Izumo Sugimoto, Hotel Management
thank you for using. Can you spend comfortably at the hotel? We are looking forward to seeing you again from the same staff.
5 out of 5
by A verified traveler

Posted Oct 21, 2017 on Hotels
Comment from Hotel Management
Oct 22, 2017
ご利用ありがとうございます。ご意見ありがとうございました。
5 out of 5
by Terry

Overnight stay

Posted Oct 20, 2017 on Hotels
Hotel is located about 3 blocks from Izumoshi train station. There are many restaurants and bars in the vicinity. Very nice hotel with Japanese style bath facilities. Good size room comfortable bed. Had choice of Japanese or American style breakfast in morning.
Comment from Hotel Management
Oct 22, 2017
Thank you very much praising our hotel. We are very happy. Our hotel's onsen is special one. The stone made from Hokkaido from Japan. That is famous for healling human's body. We hope you to use our hotel again. Thank you so much. GREEN RICH HOTEL IZUMO Keita Matsui
4 out of 5
Recommended
for Everyone
by A verified traveler from Max

Nice hotel not far from Izumo JR Station

Posted Jul 4, 2017
The hotel located around 7 minutes walk from the Izumo train station and easy to spot. Clean and wel. Appointed. Not a lot of English is spoken but the staff were friendly and helpful. We had a room which included 2 double beds which while cosy fitted 4 of us ok. Having an onsen area was nice. They provide bath robes and yukata. Extra pillows also available. English instructions for use of washing machine and dryer would have been helpful. Overall a good experience.
Comment from Hotel Management
Jul 9, 2017 by Keita, Hotel Management
Thank you very much your valuable comments. We have improved announcement of washing machine. ( I made instructions by English.) GREEN RICH HOTEL KEITA MATSUI
4 out of 5
by A verified traveler

Posted Jun 15, 2019
オススメの飲食店を丁寧に教えてもらいました。ありがとうございました。
Comment from Hotel Management
Jun 17, 2019 by グリーンリッチホテル出雲 フロント 山根, Hotel Management
この度はグリーンリッチホテル出雲ご利用頂き誠にありがとうございました。 館内では快適にお過ごし頂けましたでしょうか? 当ホテルから歩いて5分程の所に飲食店がございます。お忙しい中ご投稿頂き誠にありがとうございました。 またのお越しをスタッフ一同お待ちいたしております。
5 out of 5
by A verified traveler

Posted Jun 14, 2019
離出雲站走路5分鐘,很方便。
Comment from Hotel Management
Jun 17, 2019 by Green Rich Hotel Izumo Front Yamane, Hotel Management
非常感谢您使用Green Rich Hotel Izumo酒店。 酒店距火车站约7分钟步行路程。 你能在酒店舒适地度过吗? 我们期待再次见到你。
4 out of 5
by A verified traveler

Posted Jun 9, 2019
Comment from Hotel Management
Jun 12, 2019 by グリーンリッチホテル出雲 フロント 林, Hotel Management
この度はグリーンリッチホテル出雲をご利用いただき誠にありがとうございました。 館内では快適にお過ごしいただけましたでしょうか。 お忙しい中ご投稿いただき誠にありがとうございました。 またのお越しをスタッフ一同心よりお待ちしております。
2 out of 5
by A verified traveler

Posted Jun 4, 2019
Comment from Hotel Management
Jun 7, 2019 by グリーンリッチホテル出雲 フロント 山根, Hotel Management
この度はグリーンリッチホテル出雲をご利用いただき誠にありがとうございました。お忙しい中のご投稿ありがとうございます。またのご利用をお待ちしております。