Ratings based on 668 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

last minute stay entities to Vegas

Posted Apr 23, 2017
Checked into our room and found a bullet hole thru one pane of the window from gunshot inside the room with the bullet sitting beteeen 2 panes of glass. Reported to front desk and were comped 2 buffet dinners and moved to a new room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Coulee Dam WA

Best hotel in Jackpot!

Posted Apr 14, 2017
Pros: Clean, nice rooms, friendly staff.
Cons: Nothing
Location: Gambling and golf weather permitting
Cactus Pete is the nicest and cleanest hotel in Jackpot. Highly recommend it.
Comment from Hotel Management
Apr 18, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Cactus Petes. We're glad to hear you enjoyed the clean rooms and friendly team members. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Cactus Petes & The Horseshu.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Hotel excellent. Restaurant service needs work.

Posted Apr 11, 2017
Pros: Lots to do with casino etc. Tower rooms excellent
Food cold and slow to get attention. Needs work. Staff should be aware of what's going on Not trying to pass the buck
Comment from Hotel Management
Apr 18, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Cactus Petes. We're glad to hear you enjoyed the great gaming rooms and comfortable rooms. We sincerely appreciate your feedback regarding the dining, and we hope to see you again soon. Kind Regards, Cactus Petes & The Horseshu.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richland, WA.

Nice hotel and large casino

Posted Apr 4, 2017
The hotel rooms were very nice and comfortable. My only complaint was that I booked a nonsmoking room, but when I checked in I was told they only has a smoking room available. They did offer up a process to clean the air in the room which did help quite a bit.
Comment from Hotel Management
Apr 7, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Cactus Petes. We're thrilled to hear you enjoyed the comfortable rooms. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Cactus Petes & The Horseshu.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not as enjoyable a stay for a non-smoker

Posted Apr 2, 2017
As a non-smoker, it is tortuous having to walk through the smoke-filled casino just to get to your room or one of the restaurants. Rooms were clean, spacious, and comfortable. Extra towel or two would be nice. On the third floor there was no noise transfer from the casino, nor could we smell the smoke. Very nice
Comment from Hotel Management
Apr 4, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Cactus Petes. We sincerely appreciate your feedback regarding the rooms and amenities, and we hope to see you again soon. Kind Regards, Cactus Petes & The Horseshu.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best in the area

Posted Mar 24, 2017
Cons: Vote for no smoking in the casino....lol
The rooms are nice and comfortable. The casino is very smoky but we didn't spend much time in there, just a quick overnight on our way to Arizona.
Comment from Hotel Management
Mar 27, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Cactus Petes during your travels. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Cactus Petes & The Horseshu.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pasco, WA

Good travel hotel

Posted Mar 19, 2017
Pros: The buffet was the best part of the hotel.
Cons: better ventilation system in the lobby, casino would make it better for non-smokers.
Location: Jackpot was just a stop on our trip to Vegas, and really didn't see anything of interest, nor did we look to be fair.
While Cactus Petes Hotel and Casino is okay for a quick overnight visit on the road to some where else, it has its up and downs. The downside is that the room we had was right in the middle of the hall, and seemed to hear everything around you and other hotel guest traveling up and down the hall. The rooms were clean, and roomy enough to be comfortable in. the bath room was okay. We were in a non-smoking room, although I think that all the smoke from the casino permeated the rest of the hotel. We ate at the hotel buffet, which the wife really loved and would recommend it to all travelers, I thought the food was better than okay but not as good as the wife thought. The staff was really good and helpful. Check in and Check out was fast and easy, and since I booked with Expedia everything was taken care of.
Comment from Hotel Management
Mar 24, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback after your stay, but we're concerned to see you didn't have a 5-star experience with us. We have passed your comments regarding the accommodations along to our leadership team. Kind Regards
2 out of 5
by A verified traveler from denver

Not refunded for my not staying

Posted Mar 17, 2017
Coffee maker had residue from previous guests on it, lots of dust everywhere. Curtains, furniture, the wall paper was hanging off the wall, all still covered in layers of dust, and nothing was plugged in except the mini fridge. So we had to move the bed to find an outlet that wasnt occupied ...
Comment from Hotel Management
Mar 24, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We have passed your comments regarding the accommodations along to our leadership team. Kind Regards, Cactus Petes.
4 out of 5
Recommended
for Couples
by A verified traveler from Utah

Best accommodations in Jackpot

Posted Mar 13, 2017
Pros: Cleanliness and self-serve station (free coffee, soda, and water).
Cons: Nothing
Very nice resort. The room was nice and clean with everything in working order. Great value for the money. The food at the resort was good, but a bit high priced. Over-all a super one-night stop over.
Comment from Hotel Management
Mar 14, 2017 by Stephanie, Guest relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Cactus Petes. We're thrilled to hear you had a great experience and enjoyed the On The House beverages. We sincerely appreciate your feedback regarding your visit, and we hope to see you again soon. Kind Regards, Cactus Petes & The Horseshu.
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Nice short stay

Posted Mar 13, 2017
We stayed in the tower. It was great. The beds were nice. The room was clean. Staff was willing to provide vouchers for $5 off meals. We stayed in a double queen room with 4 people.
Comment from Hotel Management
Mar 14, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Cactus Petes. We're thrilled to hear you enjoyed the clean and comfortable rooms and the wonderful team members. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Cactus Petes & The Horseshu.