Ratings based on 496 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome place to stay!

Posted Feb 19, 2017
Staff was very helpful and sweet! Small log cabins were awesome! Clean, beautiful inside, and had everything you could possibly need!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hunter, NY

Nice Hotel In Convenient Location

Posted Feb 5, 2017
Excellent hotel well staffed located near numerous, bars and restaurants, and shops as well as a movie theatre with current films. First stop for local shuttle bus to Teton Village which takes about 25 after passengers have been picked up at half dozen lodges in town. Saves driving and $20 parking fee.Will definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Convenient

Posted Jan 2, 2017
Convenient location close to downtown and free shuttle to and from the mountain. Room was clean and comfortable and was cleaned every day. Warm cookies at the end of the day was a nice touch. Hotel employees were really nice and helpful when I had a question.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice clean room friendly staff. good location

Posted Dec 8, 2016
We have stayed here before and will again. hit the timing right for good rate even for Jackson. room was worm even at -17 out side.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Best choice

Posted Nov 29, 2016
5 stars had a great stay, can't wait to come back!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Recommend this hotel

Posted Nov 2, 2016
Pros: yummy afternoon cookies
Cons: add muffins &yogurt to their breakfast
Location: Easy walk to town
Nice, clean and large rooms, friendly staff, provided information on what was going on for Halloween with a map. Delicious afternoon cookies too. Easy walk to town.
5 out of 5
Recommended
for Everyone
by A verified traveler from United States of America

Perfect location, clean, great for dog owners.

Posted Oct 30, 2016
Pros: Location was perfect, you can walk to restaurants, etc in Jackson Town Square. Room was clean and spacious, staff friendly and helpful. Traveled with a dog and they made me and my dog feel very welcome. Not to mention, price was very good considering all the amenities, location, dog allowance, and Jackson's usual high hotel prices.
Cons: Room could have used a few more lights, other than that it was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 22, 2016
The staff at this hotel were very friendly and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Friendly staff, great location!

Posted Oct 15, 2016
I made a last minute reservation here, and it is a great place to stay. The staff was really friendly and everything was within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Good option for a more reasonably priced room

Posted Oct 6, 2016
Pros: The people are very nice and accommodating. There are two sinks in the Settlers Room, one in the shower and toilet area, and another by the closet.
Cons: I didn't like the dark colors of the room, the microfiber sheets, and other noisy guests, but the hotel can't control everything.
Location: This is a short walk from the main plaza. Right next door is an excellent restaurant, Bubba's Bar-be-que.
This hotel has several room choices. There is a large building that houses the lobby, and it is a two story building with rooms opening outside. Another building with two floors has rooms that open into a more secure hallway. Then there are several small cabins around the property. I would say this is a more budget hotel with an expensive room rate because it is in Jackson Hole. Our room was on the top floor, it was quiet except for boisterous guests. It has a small microwave and refrigerator. The beds are on the soft side. The room is very dark, with a dark patterned rug, and it makes you wonder how clean it is. The bathroom amenities are very nice, including a wall mounted cosmetic mirror, which was a nice surprise. It's a bit of a mixed bag, but with the nice staff, convenient location, and room extras, I would stay here again. Jackson Hole is just a very expensive city for lodging, and that is because it is really unique and beautiful.