Exterior

Reviews of Four Seasons Resort Jackson Hole

5 out of 5
Four Seasons Resort Jackson Hole
7680 Granite Loop, Teton Village, WY

Reviews

9.8

Exceptional

Rating 10 - Excellent. 118 out of 137 reviews" "
Rating 8 - Good. 14 out of 137 reviews" "
Rating 6 - Okay. 5 out of 137 reviews" "
Rating 4 - Poor. 0 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah, newport coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In classic Four Seaaons fashion, from start to finish, we were made to feel special. From before arrival with concierge making us excellent dining reservations at Westbank Grill and Snake River Grill. At ski concierge, it was all made so easy for us and we were out on the slopes in no time. We are grateful for Four Seasons and enjoy all of our stays.
Stayed 3 nights in Feb 2024

8/10 Good

Gonzalo

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i liked the location, vary convenient also beautiful surroundings, what i didn't like was the constant nagging from hotel room services knocking at the doors even when leaving do not disturb notice at the doors
Stayed 2 nights in Feb 2024

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 season Jackson hole was THEE best hotel my wife and I have ever stayed at. The staff was amazing the views and the scenery was amazing and overall we loved the entire experience.
Stayed 3 nights in Dec 2023

10/10 Excellent

Leonardo

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with an old luxury charm (in a good way)! All staff members are friendly, attentive and showcasing their well deserved Forbes 5 star status. Beautiful rooms very spacious and delicious food. Spa treatment was phenomenal. 5 stars all around!
Stayed 1 night in Nov 2023

10/10 Excellent

Moshtaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning!
We started our trip at the Snake River Lodge. Huge mistake! We moved to the Four Seasons and it was five star all the way. The staff was amazing and so friendly and the hotel is everything you would expect in a Four Seasons and more. Well worth the money!
Stayed 3 nights in Aug 2023

10/10 Excellent

Fadi Jessica

Stayed 5 nights in Aug 2023

10/10 Excellent

Soujanya, naperville

Stayed 3 nights in Jul 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff service I have experienced in a long time. I had a problem with my riding boots, and the staff had someone apply show glue to fix this issue within 24 hours .
Stayed 4 nights in Jun 2023

10/10 Excellent

Rigoberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the staff throughout the resort were amazing and friendly. Definitely plan to return again.
Stayed 2 nights in Jun 2023

8/10 Good

soo kyung, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and comfortable, and the staff was friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! A must for every family
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2018
Response from DORM on Jan 21, 2019
Thank you for visiting us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing. Great food, scenery and staff. You walk out of the four seasons and take the tram the the top of the mountain and the views are breathtaking.
Stayed 3 nights in Aug 2018

10/10 Excellent

DanandJeane, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is well maintained, and menu offerings are very good. Personnel is very friendly.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent, facilities excellent, great value and prime location!!
Stayed 1 night in May 2018

10/10 Excellent

paul, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Excellent service and accommodations. I will every snowboard season and stay at the four seasons.
Stayed 5 nights in Apr 2018

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
It was very busy. Tons of kids. Very noisy in all the public areas Frequently running out of things like water in the men’s spa, hot cider in lobby It didn’t feel as well managed as other 4 Seasons property. It felt more like an expensive mediocre facility
Response from fsjacksonhole on Apr 3, 2018
Thank you for your feedback and sorry to hear about your experience. We hope you will consider staying with us again so we can make it up to you.

10/10 Excellent

Carole L.

Amazing holidays
We spend several days in this residence with my husband and my two daughters. Everything was perfect and we loved it. The ski concierge was making our ski days so easy and the room was cleaned twice a day. The kitchen was fully equipped. We love going to Jackson and the four seasons but it was the first time we tried the residence and I will recommend it for a group or a family.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski in ski out resort!
Ski in ski out was great -- service was great - ski rental awesome - nice gym and always open-- room staff perfect and proactive
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Outstanding great time!! Wonderful ambieance!
Stayed 2 nights in Feb 2018

10/10 Excellent

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is what dreams are made of.
Wonderful hotel, experience, people, donning, bar, and service. The most comfortable skiing resort with plenty of activities and coordination.
Stayed 5 nights in Feb 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic, the room couldn't have been better, this is our ideal experience at a hotel.
Stayed 2 nights in Feb 2018

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from JForlong on Jan 22, 2018
Thank you for your feedback, we look forward to welcoming you at the Resort in the near future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, beautiful setting
Stayed 1 night in Jan 2018
Response from Jocelynn Forlong on Jan 9, 2018
Dear Guest, Thank you for your feedback, we are glad you enjoyed our resort and the area. We hope you will come and visit again in the near future.

10/10 Excellent

Blake, Addison, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great quick three day ski escape. Easy ski in and out. I can't say enough positive remarks about the staff. Thank you! Blake & Taunya W--Addison, TX
Stayed 3 nights in Dec 2017
Response from Jocelynn Forlong on Jan 9, 2018
Dear Guest, Thank you for your positive remarks about our staff, we will certainly pass this on to them. We hope to see you in our resort again in the near future.

6/10 Okay

Jodi

Liked: Staff & service
Beautiful hotel, just not sure that it is worth the expense. Drinking water in the workout room had mold in it and there was a leak in the ceiling. The workout room did not feel very clean, the yoga mats looked dirty and the floor looked like it had not been mopped in a week. For the expense and the name I expected a lot more. My room also needed dusting.
Stayed 2 nights in Sep 2017
Jodi, We are sorry to hear about your experience in the workout room. We sincerely appreciate you sharing this with us so we can remedy immediately. Hope you will considering staying with us again in the near future so we can make it up to you. Sincerely, FSJH team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only place to stay at Jackson Hole
stayed at the 3 bedroom residence. amazing service and wonderfully appointed rooms. be ready to be pampered. Igor the director of rooms and Eric of front desk were awesome
Stayed 3 nights in Sep 2017

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent
Great place to stay while enjoying Yellowstone and Grand Tetons National Parks
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel! Dedicated hotel staff. I highly recommend it!
Stayed 2 nights in Jun 2017
Response from FSJacksonhole on Jun 28, 2017
Thank you for your feedback. We are delighted to know you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

Mo, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel located close to Yellowstone
Very nice hotel - lovely room with fireplace. Interesting they do charge an up-fee of about 10% and then add more fees for parking with the understanding that the original fee will be removed if no additional charges are made....still waiting for the fee to be removed. Enjoyed sitting by the gas fire pits with blankets supplied by the bar. Very attentive staff.
Stayed 1 night in May 2017

10/10 Excellent

Flor, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel centrally located
Our trip to Jackson Hole was fantastic. The drive to The Grand Teton and Yellowstone National Park was beautiful and smooth. It is beautiful country in Wyoming
Response from Fs on Jun 28, 2017
Thank you for taking the time to send us your thoughts, we are delighted to know you enjoyed your time with us. Come back and visit again soon.

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The staff was extremely friendly and helpful. I checked out at 4am and they had my car pulled up and ready for me. They had my room check out ready for me and bottle of water for my drive to the airport.

10/10 Excellent

Angela, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy hotel to stay
Everything is excellent except the parking lot is a little bit far, It's about five minutes walk.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location and great service
Terrific location next to the slopes. Great service and friendly staff. Some of the rooms are getting a bit tired - the shower in our boys' room was not in good shape. Also it would be helpful to have more hooks in the room to hang ski gear.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of the best. The entire experience was 5 stars or better.

10/10 Excellent

Dave, Stillwater MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
My Wife and I Celebrated our 30th Anniversary and My 60th at the 4 Seasons, It was everything I thought and More. The Staff made our Stay so special, I can see why it is a 5 star Resort. Jim in Guest Services called to see what they could do before we arrived, Claudia at the Front Desk made us feel like we were family. Blake and Jerry in the Lounge was great, unbelievable service. Cant say enough about our stay, I look forward to returning again. Thank you 4 Seasons
Response from Fsjacksonhole on Nov 4, 2016
Dear Dave, We are delighted to hear you enjoyed your experience with us. Thank you for letting us be a part of such a special time. We look forward to welcoming you back. Kind Regards, Michael Mestraud General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
What a great experience...had 3 nights at the hotel at towards the end of a long vacation into the national parks, so we were ready to relax and enjoy the comforts afforded by such a facility...great room (probably best ever) and though certainly pricy, I have to say that it purged my guilt of such a splurge!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! Excellent customer service. Our room was a bit noisy, backed to a service road. Other than this, it was a fantastic experience!
Response from Fsjacksonhole on Oct 11, 2016
Thank you for your feedback and we apologize for any noise inconvenience. It would be our pleasure to welcome you back again soon.

10/10 Excellent

BOB, WISCONSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location relative to accessing the city of Jackson (airport/restaurants) and located near rough but short and convenient access road to Grand Teton Park (saves about 40 minutes of driving time). Originally booked a mountain view room but after checking in did not like the view due to construction and location overlooking an outdoor bar seating area. Hotel Manager arranged for us to move the next day to an upper floor valley view room. Much more interesting view (sun in the morning on small outdoor balcony, view of hot air ballooning, ranch activities, distant mountains, incoming weather, etc. Definitely would book a valley view for at least non skiing season. Excellent staff / good restaurants. Went with valet parking as self-parking was a long way away (estimated at 7-8 minutes uphill / downhill / across traffic. Rooms are smaller than other Four Seasons hotels we have stayed at but more than adequate for a couple. Bathrooms are large and have two sink locations.
Response from fsjh on Sep 19, 2016
Dear Bob, We are delighted to hear you enjoyed your visit with us and we were able to accommodate a valley view room. We too enjoy the views of the Gros Ventre mountain range. We appreciate you taking the time to share with us your feedback and we will be sure to share with the team. Kind regards, N. Braga Director of Public Relations

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It does not feel as a Four Season at all.
Hotel feels very dated. Horrendous carpets. Staff is good except for dining room staff which talks too much and gets too personal. Excellent concierge. First time a Four Seasons disappoints me. Not really worth it.
Response from fsjh on Sep 19, 2016
Dear Anonymous, We are sorry to hear that you were not happy with your first experience at our property. We strive to make everyone's experience the very best possible but it seems we missed with you. We do hope you will consider giving us another chance. Kind Regards, N. Braga Director of Public Relations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place to stay!
Wonderful food, staff and room, would go back in a heard beat
Response from FSJacksonhole on Mar 11, 2017
We looking forward to welcoming you back again soon.

10/10 Excellent

Brenda D -, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
51st Birthday Get-A-Way
I had an AMAZING BIRTHDAY WEEKEND and it was especially memorable because my middle daughter spent it with me. The Staff was extremely accommodating and never hesitated to wish me Happy Birthday throughout my 4 Day stay. Thank you Four Seasons Resort
Tram Ride ..we saw a BEAR
From our Staff for ME
Amazing BDAY Dinner Piste Restaurant last night for Gondolas
Response from FSJacksonhole on Oct 3, 2016
We are so happy to hear you had a nice birthday weekend with us and that we were able to help make it special. Wishing you all the best.

10/10 Excellent

Amy, Lander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and personable, room beautiful and comfortable.