Ratings based on 60 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Jackson HolePosted May 19, 2015 on Hotels
The room was unusually small for Homewood Suites. In the bedrooom, there was 3 feet between the bed and the walls on all three sides. The security box was on the floor, inside a closet but located so that you had to reach over an end table to touch the controls which you could not see. In the living room, if you opened the hide-a-bed, the entire living room was filled with the bed. Absolutely not complaints with condition of the hotel or location or staff, just very disappointed with the room.
Recommendedby A verified traveler
Posted Oct 19, 2014 on Hotels
for Everyoneby A verified traveler from Texas
Nice PlacePosted Oct 12, 2014
Pros: Friendly helpful staff
Cons: I didn't have a room with a tub
Location: Walk to town it's all there
The hotel was clean, the staff was extremely friendly and helpful. I experienced a glitch in getting a wifi signal and they went well above the call of duty to help me so I could conduct business during my stay. Overall the hotel was clean, nothing fancy, just a nice place to stay. It's within walking distance of downtown so that made my life easier. I'll stay there again...
for Everyoneby A verified traveler from colorado
Convenient to walking around the town area.Posted Oct 9, 2014
Pros: Close to town. On a quiet back street.
Cons: Staff was marginal. Some good and helpful others not so much.
Location: Close to town for walking.
Ice machine in. Refrigerator did not work. Staff did supply ice on request by going to the lobby. The room at night had a low humming noise that was bothersome when all else was quiet. It was. Like a hum from a power transformer so something similar.
for Familiesby Mandy
Posted Oct 6, 2014 on Hotels
for Familiesby candi kaufman from florida
close to town centerPosted Sep 15, 2014 on Hotels
nice room with separate bedroom and fireplace
for Familiesby LC from UK
DisappointingPosted Sep 2, 2014 on Hotels
Overpriced, even for Jackson. Poor customer service. Not of the standard I would expect from a Hilton. Would not recommend. However, if you are in Jackson, I would highly recommend the French Persephone bakery for breakfast/lunch and Bin 22 for dinner. Both are excellent.
Recommendedby A verified traveler
Wonderful HotelPosted Jul 31, 2014 on Hotels
Great hotel with lots of extras
Recommendedby Sandy W. from Cypress, TX
Good location, friendly staffPosted Jul 7, 2014 on Hotels
Hotel was in a convenient location, easy walk to restaurants and town square. Staff was very friendly, helpful with all requests. We were there for the 4th of July holiday and they told us the best place to view fireworks and suggested activities for the day. It was great to have a hot breakfast right in the hotel before starting our day.
Recommendedby Johan from Sweden
Trevlig personalPosted Jun 5, 2014 on Hotels
Lagom stort hotell med trevlig och hjälpsam personal. Ok frukost, gångavstånd till de mesta om man inte är rädd för att gå ett par hundra meter, pool som nästan alltid är tom om man vill roa sig med barnen eller bara simma i lugn och ro, kyl/frys på rummet och eget kök för den som inte orkar äta ute varje kväll och vill handla hem. Fanns ett sk fitness center på hotellet vilket jag dock ej skulle vilja kalla det, bestod av 1 löpband och 3-4 medicinbollar. Finns andra trevliga gym för den som gillar att hålla igång!