Exterior

Reviews of Rusty Parrot Lodge and Spa

4 out of 5
Rusty Parrot Lodge and Spa
175 N Jackson Street, Jackson, WY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 237 reviews" "
Rating 8 - Good. 27 out of 237 reviews" "
Rating 6 - Okay. 0 out of 237 reviews" "
Rating 4 - Poor. 2 out of 237 reviews" "
Rating 2 - Terrible. 1 out of 237 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sofia, Long Island, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rusty Parrot is a 1st class property. Spotless! Staff was friendly & knowledgeable as to where to go for hiking & seeing wildlife. The hot tub was wonderful after our hike. In addition coffee, tea or cider is available all day with fresh baked goodies in the afternoon. Nightly turn down service with chocolates & a poem. Rusty Parrot goes above and beyond. There is nothing we didn’t like but if I had to make a suggestion it would be to expand the menu in the restaurant. Food was delicious but menu is limited. I would highly recommend Rusty Parrot!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time, great service, location, very comfortable bed. We would definitely stay in this property if we come back to Jackson hole again.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Front Desk Team on Oct 6, 2019
Thank you for your kind review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing lodge, superb staff, an overall really lovely stay thank you!
Stayed 2 nights in Oct 2019
Response from Front Desk Team on Oct 5, 2019
Thank You for your kind review.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff with an excellent in house restaurant in Wild Sage.
Stayed 2 nights in Sep 2019
Response from Front Desk Team on Oct 5, 2019
Thank you for your kind review.

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from Front Desk Team on Oct 5, 2019
Thank you for your kind review.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was large and comfortable. The staff was fabulous and friendly . The breakfast was delicious. Everything about the hotel was just perfect.
Stayed 2 nights in Aug 2019
Response from Jennifer on Sep 10, 2019
Thank you for your kinds words and for staying with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Jennifer on Aug 27, 2019
Thank you for your review.

10/10 Excellent

Jimmy S.

Liked: Cleanliness
Great place with a “home” feeling.
Staff is great....F&B is fantastic. Service is over the top!
Stayed 5 nights in Jul 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and hotel were wonderful from the moment you arrived. Everything is clean, if you need anything they are happy to get it. Complimentary water is provided along with plenty of fresh towels. We also appreciated the help with our luggage.
Stayed 3 nights in Jun 2019
Response from Jennifer on Aug 27, 2019
We were pleased to hear that you enjoyed your visit with us. It is our hope that you have a wonderful rest of your summer and we hope to see you visit us again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

James, Fort Pierce, Florida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rusty Parrot Staff continually went out of there way to make sure you were happy and had everything you needed. Well appointed rooms, nice comfortable bed and everything was spotless clean! Proximity to the town square , restaurants, events, Yellowstone etc. was wonderful. They left fresh fruit and or candy in the room for your enjoyment everyday. My wife and I am truly happy we chose them.
Stayed 4 nights in Jun 2019

10/10 Excellent

Elsa Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again
Quiet, comfortable, private and an excellent restaurant on site.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Nice small Property. Great room attendant service. Do not hesitate to ask staff about anything, they respond immediately and truly want to help make your stay enjoyable. Refrigerator & microwave should be standard equipment at this price range
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class will definitely be staying here again.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown Jackson. Very personable staff. Spacious room and bathroom. Top shelf restaurant.
Stayed 2 nights in May 2019

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Staff
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic but modern facility across the street from a park, and within walking distance of the dining and shopping options that surround the Jackson town square. Staff was cheerful and attentive, and our breakfast in the in-house restaurant was delicious.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Response from JF on May 16, 2019
Thank you so much for the review. We're very happy you had a great time!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice clean comfortable room. The restaurant had great breakfast. The coffee was ready before 6:00am. The staff was helpful.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this place! So cozy, very welcoming/friendly staff. Loved the patio fire and poem of the day! Will absolutely recommend to all who visit JH
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. The whole property just feels good - very warm and inviting. Employees could not be nicer or more helpful. Our King fireplace room was luxurious. Highly recommend!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property that’s feels like home. No gym at this location.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Favorite hotel....anywhere. intimate, beautifully designed, exceptional service and the onsite restaurant is wonderful.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very nice. The room were cery clean and cozy. If you liked anyrhing in the hotel we could buy it and they would mail it to our house.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic. They beds are comfortable. The rooms are extremely quiet. I couldn't hear a thing from the surrounding rooms. The sweets in the late afternoon were a really nice touch.
Stayed 4 nights in Mar 2019

10/10 Excellent

John Peterson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Virginia, Troy Alabama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Rusty Parrot Lodge were so friendly and helpful . They were so accommodating and wanted to make our trip special and memorable ! TR was the best ! The food at the lodge is exceptional . The shuttle was always available for us. My little boy loved the trip and loved the bear he got when we left . Such a wonderful trip. We want to go back during the summer season next and of course stay there !
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

RogerL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel, extremely friendly and helpful staff.
Stayed 4 nights in Feb 2019
Response from Brandon Harrison on Feb 11, 2019
Thank you Roger, we're glad you enjoyed your stay

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Brandon Harrison on Feb 11, 2019
Thank you Reinhard, we are glad you enjoyed your stay

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Theresa, Red Wing, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Great staff! Restaurant was amazing! Coffee in the morning, coffee and treats at night, chocolates and turn down service every night along with info for what;s happening in the area. Loved our stay!
Stayed 6 nights in Oct 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel visit in a town that wasn’t friendly
Hotel was great but town of Jackson was doing repairs of roads and most days resulted in excessive delays and detours UGH
Stayed 3 nights in Sep 2018

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Nicest hotel of our entire trip. The bed was heaven!
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved how friendly, helpful, and attentive the staff was. We thoroughly enjoyed the all day coffee on the roof-top balcony with a hot tub and fire pits and a view of a mountain. We loved the chocolates and poem that was provided each evening.
Stayed 5 nights in Jul 2018

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Mark, Garden City, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, well located hotel. They couldnt do enough for us. Would highly recommend.
Stayed 2 nights in Aug 2018

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Van, Rancho Cucamonga, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing!!! Great room and great restaurant!!!
Stayed 1 night in Aug 2018

10/10 Excellent

Jeff, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel , great food, balcony on 2nd floor with Hot Tube superb!!
Stayed 2 nights in Jul 2018

8/10 Good

JHart, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the Square! Great customer service and excellent restaurant!
Stayed 5 nights in Jul 2018