Ratings based on 631 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Driggs, Idaho

Wonderful winter wonderland!

Posted Feb 21, 2017
Pros: The setting is one of the best in the Jackson Hole area. Beautiful surroundings and rustic feel.
Cons: Room furnishings were a little worn and could have had a few more pillows but did not ask for these.
Location: Always a great deal to do in the area with skiing, shopping and wonderful restaurants!
This was our 3rd visit to Spring Creek Ranch. Enjoyed the wonderful winter weather and snow here. The hot tub was a must and was amazing to be sitting in the hot tub while snowing. The staff and hospitality is wonderful along with the delicious cookies daily. The Granary offers amazing views of the valley and occasionally had a break enough to see the mountains.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
Upstairs guests were extremely loud, walls must be thin because I could here there cell phones rings.
4 out of 5
Recommended
for Everyone
by A verified traveler

Unparalleled views, just bring your crampons!

Posted Feb 13, 2017
We for sure will be going back- we had a great time! Top 2 favorites- the view and our wood burning fireplace! I truly don't think there is another place in Jackson with those views!! We tried so hard to just focus on the beauty and adventure, however, certain things made it tough. The rooms are far more rustic than I anticipated. The bathroom was something out of the early 80s and freezing! The walkway to our room was literally a sheet of ice the entire weekend. (Lawsuit waiting to happen) I am begging this place to please please maintain your buildings! This place is a true gem and it is disheartening to see everything on the verge of being run down. PLEASE don't get me wrong either- my husband and I had such a wonderful time here! It felt like we had the resort to ourselves! We would wake up to the sunrise on the Tetons, sipping our coffee in front of our fireplace *sigh*!! The outdoor hot tub was perfect for our chilly evening and we had the wonderful pleasure of dining whilst gazing at the Tetons. It is a double edged sword, I guess I can afford it now while it needs some TLC, but once those upgrades and maintenance take place, who knows how crazy expensive it will be!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel just outside Jackson

Posted Dec 6, 2016
Pros: Location relative to Jackson and Grand Teton National Park
Cons: Discussion of facilities on arrival, snow removal at the cabin itself and parking lot, gun cabin doors banging in the wind all night
Location: Can do anything outdoors that is desired and also close to town.
Nice little cabin. Decent location relative to Jackson. Friendly staff
Comment from Hotel Management
Dec 7, 2016 by Janice Murphy, Director of Guest Services, Hotel Management
Thank you for providing us with your impressions and comments about your recent stay with us. We greatly appreciate the feedback and will work diligently to make improvements based on your experience. We sincerely appreciate you staying with us and wish you a very happy holiday season.
2 out of 5
by A verified traveler

Posted Dec 5, 2016
No restaurant as advertised no hot water in spa cold showers, cabin's not a indoor hotel,no breakfast as advertised overall not satisfied!
Comment from Hotel Management
Dec 7, 2016 by Janice Murphy, Director of Guest Services, Hotel Management
I am sorry to hear that you were disappointed with your stay. We do, in fact, have our Granary Restaurant serving breakfast, lunch and dinner but is currently operating on off-season hours. This is described in detail on the Expedia Website in an effort to not mislead our guests. Spring Creek Ranch is a ranch spread out over 1,000 acres. We do not promote ourselves as an indoor hotel so I apologize for your confusion. We do appreciate you staying with us and sincerely hope that you enjoyed the rest of your travels.
4 out of 5
Recommended
for Families
by A verified traveler from US

Great place, great view

Posted Dec 1, 2016
Pros: The privacy and the views.
Cons: Cleaning staff needs to be discreet and come after we leave our unit.
Location: Jackson Hole is only 5 minutes. Short drive to Grand Teton National Park and Elk Refuge. Drive to Idaho and drive along the Hoback River -BEAUTIFUL!
We arrived very late on a Saturday night. The resort staff could not have been more accommodating, helping us bring in our bags and groceries we bought, rearranging furniture for our needs, and being very personable while doing it. Our condo was refreshed daily with towels, toilet paper, toiletries, and anything else we needed. Also, the 2-bedroom condo we stayed in had a washer and dryer which the resort provided the Tide. Also, the resort is not 'busy', we hardly ever saw anyone, and felt very private. The views from our unit (on the end of a row of units) was MAGNIFICENT. We had an incredible view of the Grand Tetons. I'd definitely go back!!!!
Comment from Hotel Management
Dec 7, 2016 by Janice Murphy, Director of Guest Services, Hotel Management
Thank you for providing us with a wonderful response to your recent stay with us. We thoroughly enjoy helping our guests to love Jackson Hole as much as we do and look forward to an opportunity to welcome you back to Spring Creek Ranch!
4 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Fabulous location. A car is essential to get around as the resort is well out of town and the shuttles are infrequent. Unfortunately the service was disappointing.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
We are sorry to hear that your stay with us fell short. We would greatly appreciate you sharing details about your service experiences in order for us to correct and improve them for future guests. We appreciate you staying with us. Janice Murphy, Director of Guest Services
3 out of 5
by A verified traveler

BILL FROM MICHIGAN

Posted Oct 2, 2016 on Hotels
I had requested that they fix the drainage issue in our bathtub (not draining and up to your ankles) on the first day. They had told me that it was fixed when I came back from touring. It was not fixed. This is a quality issue for both me and the hotel. They need to fix the root cause of this. It will continue for the next guests going forward.
3 out of 5
Recommended
for Couples
by A verified traveler

OK. Dated facility not improved with the times.

Posted Sep 26, 2016 on Orbitz
Pros: Location (close to Jackson Hole), view.
Cons: Interior room lighting is dark; coffee pot is old; refrigerator doesn't keep food cold; obvious dirt/crumbs on floor not cleaned during week's stay.
Location: Tetons, Jackson Hole.
A pleasant stay but not outstanding. Restaurant food was good, but portions meager. View is great.
2 out of 5
by A verified traveler

Not convenient, not clean, terrible service

Posted Sep 19, 2016 on Hotels
Room was old, dingy, tub wouldn't drain, sliding door wouldn't open. Very expensive, not luxurious at all!