Ratings based on 1,391 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk, UK

Nice hotel

Posted Jan 31, 2016
Pros: Relaxed atmosphere, could park right at door, nice swimming complex and gym.
Cons: Nice breakfast but lack of variation if you are staying any length of time. In room only small fridge and microwave, no kettle for making tea
Location: Good access to Ski Resort, Elk Refuge, museum, cinema, shopping, supermarket, Yellow Stone
Positioned on the right side of town to get to Jackson Hole Ski Resort Car parking on site also local bus service stops at hotel which goes to ski resort or town at very reasonable prices.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Great renovation and Outstanding staff

Posted Jan 29, 2016
Pros: The Staff!!! They were all kind and interested in making sure our visit was the best it could be. Rooms are very pretty with a great recent reno.
Cons: Pool area - we were visiting in winter but there was not much decor or lighting
Location: Kind of a little "out of town" but the shuttle takes you wherever you want to go. Loved the ice rink in Town Square, Snow King for beginner skiers.
The Lodge is warm and welcoming, The rooms are very attractive and roomy. Baths are modern with nice towels. The Staff was truly customer focused and willing to answer any questions, make arrangements, restaurant advice, tours choices, skiing decision. The shuttles was a life saver since the location is just far enough from town to make walking (especially in the winter) not an option. Breakfast buffet was varied and tasty. The only area that needed improvement was the pool - kind of bare and unattractive and could use some more modern lighting and decor. Highly recommend to anyone who wants to visit the amazing Jackson!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2016
Terrific hotel highly recommend it, Well located to restaurants, town square etc
5 out of 5
Recommended
for Everyone
by A verified traveler from New Bedford, Ma

Nice hotel with concurrent location

Posted Jan 23, 2016
We found the Lodge at Jackson hole comfortable, friendly and convenient. The staff was friendly and very helpful. The facilities were clean and in good working order. We'd definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and nice facility

Posted Jan 22, 2016
Our 1st time in Jackson Hole skiing with 3 little boys. I initially had reservation about staying away from the slopes but decided to take a chance. The Lodge provided great and timely transport to downtown where we went for dinners, back & forth to Jackson Hole Mountain resort as well as the airport. The hotel is very clean. Included breakfast is another plus to help us make efficient mornings.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2016
Overall a pleasant stay. Staff are very nice and rooms are a good size. Housekeeping is efficient and hotel has complimentary car service which makes traveling around Jackson easy (we did not use this that much as we had our own car, but heard good comments from other guests). Hotel feels a little old (despite recent renovations) and mattress was a little saggy. Lighting in room is dim despite turning on all lights. Breakfast selection / quality could be improved and although we had mentioned it was our honeymoon in our booking comments, there was no recognition of this during our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Ariel, PA

Conveniently located!

Posted Jan 18, 2016
Pros: Convenient, transportation supplied, mostly friendly staff. Clean, spacious rooms with great bathroom showers.
Cons: Second shift staff could be much more personable.
Location: Located between Jackson Hole and the town of Jackson. One hour from Yellowstone Park. Great location for skiers!
We had rented a car and really didn't need one. The hotel provided free transportation to the mountain and to local businesses and downtown area whenever requested! They provide a decent breakfast and a mostly friendly staff. I lost an earring and the cleaning staff did not understand english. The second shift at the desk were also a little less friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel!

Posted Jan 12, 2016
This hotel has everything you could need or want. From the pick up shuttle service to checking out, everyone was professional and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sterling, VS

Excellent Jackson Hole Lodge

Posted Jan 7, 2016
The Lodge at Jackson Hole is a terrific place to stay while visiting Jackson Hole. The Lodge is beautifully rustic and scenic. The rooms are unusually large and spacious, and very comfortable. The staff is excellent and provided great service. The location is excellent, close to everything in town, and only 12-15 minutes from the ski slopes. Best of all, the cost of all this is 3-10 times less expensive than lodges at the ski slopes, with better rooms. I'll stay at the Lodge next time I visit Jackson Hole.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Great service at a hotel with local décor.

Posted Jan 2, 2016
Pros: The staff was the most outstanding aspect of this hotel experience. We also liked the local flavor of the décor.
Location: Excellent location for anything you wanted to do. Parking was never a problem, for which we were most grateful.
The rustic décor fit with the local scene and all experiences with the staff were incredibly positive. At the desk, they were courteous, efficient, and extremely helpful with questions and responding to requests. The room service was also excellent, keeping the room extremely clean, and always with a cheerful smile.