Nice hotel close to downtown Jackson
Posted Sep 14, 2016
Hotel is beautiful, in good location away from traffic, and close to downtown Jackson. The premium king room is well decorated with nice wood furniture. Bathroom is spacious, clean, modernized. The air conditioner is sometimes a little noisy but not disturbing my sleep. Breakfasts are sumptuous, specially with fruits. But they're the same everyday. It's OK for people who stay in hotel for one day. But if you stay more than 1 day, it's kind of boring. I hope hotel manager can improve in this area. Check in was fast. But I was not pleased with the receptionist when I asked for a room on the second floor or higher. He said only rooms in first floor were available because I checked in late (5:00 to 6:00 PM). I fully paid for this room months in advance, and I paid for a premium king. I expected a room was reserved for me no matter the check-in time. May be Expedia can work with the hotel in this area? I booked hotels with Expedia for most of my trips because it's convenient, time saving and easy. I did not book for the cheapest room and I want hotels respect customers from Expedia like customers of their own.