Ratings based on 539 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
Pros: Friendly.
Cons: Breakfast
Location: Easy access to downtown and ski mountain
So easy and kind we stayed an extra night. Easy access to town square, restaurants and hikes.
Comment from Hotel Management
Sep 22, 2017 by Town Square Inns Customer Representative, Hotel Management
Thank you for staying at the 49er Inn & Suites. We're glad to hear that you enjoyed your time with us. We would love to accommodate you again soon. Thank you and travel safe.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel great location Breakfast n/healthy

Posted Sep 12, 2017
Very good Breakfast disappointing Should have more healthy options
Comment from Hotel Management
Sep 13, 2017 by Town Square Inns Customer Representative, Hotel Management
Thank you for staying at the 49er Inn & Suites. We're sorry you did not enjoy our complimentary breakfast. We will be happy to reassess our breakfast items to see what additional options we can potentially include. Thank you for your feedback. We look forward to seeing you again soon. Travel safe and take care.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, close to town.

Posted Sep 9, 2017
Pros: Very clean and comfortable hotel. Great pool area. Great breakfast.
Location: Good access to town activities.
Very clean and comfortable hotel. Great pool area. Great breakfast.
Comment from Hotel Management
Sep 11, 2017 by Town Square Inns Customer Representative, Hotel Management
Brian, thank you for staying with us at the 49er Inn & Suites. We’re very glad to hear that you enjoyed our swimming pool. The 49er went under a major remodel and renovation two years ago which brought us the new lobby, dining area, and second story swimming pool among many other additions. Thank you again and we look forward to your next visit. Travel safe and take care.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Nice hotel close to Grand Teton National Park and Jackson Hole.
Comment from Hotel Management
Sep 11, 2017 by Town Square Inns Customer Representative, Hotel Management
Thank you for staying at the 49er Inn & Suites. Isn’t Grand Teton National Park simply amazing!? We love being so close. Thank you for staying with us and we hope to see you again soon. Travel safe and take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Nice hotel near town

Posted Aug 25, 2017
Fabulously comfortable beds and rooms. Decent breakfast included. Loved the scrap of towel provided for cleaning misc stuff - needed it after hiking several days to remove dust and dirt from backpacks and boots. Great value.
Comment from Hotel Management
Aug 28, 2017 by Town Square Inns Customer Representative, Hotel Management
Anne, thank you for staying with us at the 49er Inn & Suites. It sounds like you had a great time on your trip. “The Rag” that we place in our rooms is for that exact purpose. We are very glad to hear about your wonderful experience. Don’t forget us the next time you’re in Jackson! We would love to accommodate you again. Thank you and travel safe.
3 out of 5
by A verified traveler from Utah

Average hotel, above average price.

Posted Aug 23, 2017
Pros: location
Cons: see above
Location: Close to the square, shopping, restaurants.
My husband and I stay at the 49'er Inn & Suites in August. We were in a suite, but that is stretching the term. Putting a 4 foot long half wall between the bed and sofa does not make a suite, in my opinion. There was a fireplace in the room, which might be a nice touch in winter, but it was August and no fire was appropriate. The room was clean, but the small balcony had cigarette butts scattered around from previous occupants. The toilet seat was loose. The ice machine on our floor, and another we tried, was not working and it appeared it was that way for quite some time as the controls were hanging out of their box. The area around the ice machine needed a good cleaning. Breakfast was included and it was the typical buffet that many hotels have. Unfortunately there were many people at the breakfast when we arrived so much had been picked over and the tables, chairs and floor need attention (I saw them doing this a couple hours later as we were checking out and at that time the place looked much better). The location is convenient but, as with most of Jackson, the lodging prices are too high for what you get.
Comment from Hotel Management
Aug 25, 2017 by Town Square Inns Customer Representative, Hotel Management
Patty, thank you for reviewing the 49er Inn & Suites. We are greatly saddened to hear that you did not enjoy your stay. We feel as though we could have assisted you had we been informed during your stay to help improve it. Our suites have more amenities than our standard rooms and have more square footage. We are sorry to hear about the cigarette butts on the balcony and the loose toilet seat. We will have our housekeeping staff address both of these items. We apologize for the inconvenience. You are correct that Jackson can be a pricey place to visit but we have some of the most competitive rates in town. We would love to accommodate you again in the near future. Thank you for your review and we’ll see you soon. Travel safe and take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Nice hotel

Posted Aug 22, 2017
Walking distance to shops, food and near main attraction area. Parking a little tight for a truck. Room clean, beds comfortable. Pleasant stay. Would recommend!
Comment from Hotel Management
Aug 23, 2017 by Town Square Inns Customer Representative, Hotel Management
Jessica, thank you for staying with us at the 49er Inn & Suites. Our location is excellent for accessing Jackson’s nightlife. Parking can be tough when heading downtown so why not have the option to leave the car behind?! Thank you for your review and we hope to see you back in Jackson soon. Travel safe and take care.
2 out of 5
by A verified traveler from California

Disappointing experience

Posted Aug 21, 2017
Pros: Location
Cons: See above
Location: Yellowstone and all the great restaurants / stores / downtown
Upon check-in, room was not to pair. Staff was nice to change rooms to a disability one. Took shower and found bathroom flooded. 5:30 PM called front desk to report disability shower floor leaked/drained out onto the bathroom floor. About an hour later a staff member showed up with draino. Towels were used to keep water from flowing into the entry way and bedroom area. Staff member saw all the towels on the floor and water and said he'd have more towels delivered and left. About a half hour later a house keeping person knocked and upon opening the door, she handed me a set of towels, turned to walk away and I called her back. I asked her, what she wanted me to do, just throw these towels down on the floor to soak some of the water up? Then what about all this other water? She looked into the bathroom and looked at me and said, "I was just told to bring you some towels". She looked again at all the water and towels on the floor and told me she would be back. The water was removed and floor cleaned. She completed it at 8:40 PM (3 hours and 15 minutes) . Carpet on other side of the shower wall, next to bed is all wet.
Comment from Hotel Management
Aug 23, 2017 by Town Square Inns Customer Representative, Hotel Management
Thank you for reviewing the 49er Inn & Suites. We would like to apologize for this poor experience. We have spoken to our staff about what took place with your shower. We did miss the mark on this issue. Our front desk agent unfortunately did not clearly explain why you needed additional towels and there wasn’t enough initiative taken by our staff. This matter should have been resolved with greater care. We are truly saddened by this experience and would like to formally invite you back to stay with us again at the 49er Inn & Suites so that we can provide you with the level of service that you deserve and that we are capable of providing. We hope that your experience does not prevent you from giving us a second chance. Thank you for bringing this to our attention so that we can better ourselves and improve. We hope to see you again soon. Travel safe and take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from schererville,in

location

Posted Aug 20, 2017
Pros: location
Location: the location was excellent and was within walking distance of all the shops and dining
the location was excellent and was within walking distance of all the shops and dining
Comment from Hotel Management
Aug 21, 2017 by Town Square Inns Customer Representative, Hotel Management
Sammy, thank you for staying at the 49er Inn & Suites. We think our location is pretty fantastic too! We love being within walking distance to Jackson’s lively downtown. We greatly look forward to seeing you again soon. Travel safe and take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brenham, TX

Paul T's 85th Birthday Weekend

Posted Aug 15, 2017
Room was great! Shower needed more bleach and bed needed a few softer pillows.
Comment from Hotel Management
Aug 15, 2017 by Town Square Inns Customer Representative, Hotel Management
Daniel, thank you for staying with us at the 49er Inn & Suites. We’re very glad to hear that you enjoyed your time in Jackson. Thank you very much for the feedback on the shower and pillows. We will use this feedback to improve and provide a much better experience for our guests. Thank you again and travel safe.