Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

This location was convenient and worked wll for us

Posted Dec 4, 2016
Pros: Comfortable bed and good shower.
Cons: Parking lot had plenty of pot holes.
Location: Lots of good places to eat nearby.
We had tries to find a place closer to MSU but could only get a hotel in Jackson. We were very pleased with the accommodation and will choose this hotel in the future.
Comment from Hotel Management
Dec 4, 2016 by Caryn V., Hotel Management
Thank you for choosing the Baymont Inn & Suites in Jackson, Michigan. We are pleased that you are happy with the comfort of the bed and location. We hope to see you again!
3 out of 5
by A verified traveler from ohio

Posted Nov 20, 2016
The room was a lot smaller than I thought it was going to be. The bathroom was super small and kind of pricey for an okay hotel I was expecting more. But other than that it was fine.
Comment from Hotel Management
Nov 23, 2016 by Caryn V., Hotel Management
Thank you for staying at our hotel. Your feedback is important to us, so we can be a better establishment. We hope to see you again!
4 out of 5
by A verified traveler from US

Convenient Location

Posted Nov 6, 2016
Pros: It was convenient to where we were going. The front desk staff was pleasant and helpful. The bed was comfortable.
Cons: I wished there was one switch for the light and a separate switch for the fan in the bathroom.
Location: We went to the State cross-country meet at the Michigan International Speedway, which was about 35 minutes away. This hotel was convenient.
The bed was comfortable and the room, with its desk, chairs, TV, mini-fridge, and microwave, was more than adequate. The pillows were hard...until I realized that they were doubled in the pillow case. I loosened the end of the case and flattened the pillow into a longer, softer one. That made them much more comfortable. We didn't use the iron and ironing board, but the hair dryer worked well.
Comment from Hotel Management
Nov 8, 2016 by Caryn V., Hotel Management
Thank you for staying at the Baymont Inn & Suites in Jackson, Michigan. We are glad that you were pleased with the location and that our staff was accommodating to your group. We hope to see you again!
3 out of 5
by A verified traveler

Old but comfortable

Posted Oct 18, 2016
Location: Not much to do in Jackson. We visited family and they weren't sure what to do with us. The old prison is interested and there is a nice winery.
Have stayed here several times over the years. An old motel, smaller than the ones built today, but comfortable. Only about nine tables in the breakfast area so one morning we ate our breakfast in our room. We were able to sleep and be comfortable. That's what we were looking for.
Comment from Hotel Management
Oct 29, 2016 by Caryn V., Hotel Management
Thank you for staying at our hotel. We are pleased that you were comfortable during your stay. We hope to see you again!
4 out of 5
by A verified traveler from MI

Posted Oct 10, 2016
Pros: Mini fridge and microwave provided
Cons: There was a few stains on the comforter
Location: It's a fairly nice location with lots of food options
Nice hotel for the price. Excellent location with lots of food option and a noon checkout
Comment from Hotel Management
Oct 15, 2016 by Caryn V., Hotel Management
Thank you for staying at the Baymont Inn & Suites in Jackson, Michigan. We are pleased that you were happy with the location of the hotel and its affordability. We hope to see you again!
2 out of 5
by A verified traveler

In need of major repairs, updates and cleaning.

Posted Sep 28, 2016
Checked in and the tub looked like black tar was smeared all over it. Requested another room and that one wasn't much better but only room available at that point. Big, dark stains on carpeting, musty smell and just not very clean and inviting. The breakfast area was not very clean, cereal stale, hard boiled eggs sitting out in the open (already peeled) where anyone could sneeze or cough on them.
Comment from Hotel Management
Oct 4, 2016 by Caryn V., Hotel Management
Thank you for staying at our hotel. We regret to hear that your stay was not as pleasant as hoped. We hope to see you again.
4 out of 5
by A verified traveler

Posted Sep 16, 2016
Room was comfortable and clean. Use of the treadmill was nice.
Comment from Hotel Management
Sep 20, 2016 by Caryn V., Hotel Management
Thank you for staying at the Baymont Inn & Suites in Jackson, Michigan. We are glad that you were pleased with the comfort and cleanliness of your room as well as access to our fitness center. We hope to see you again!
4 out of 5
by A verified traveler

Nice hotel close to track

Posted Aug 30, 2016
Amy the front desk girl was amazing.. Amy was very helpful and made our stay very nice..
Comment from Hotel Management
Aug 31, 2016 by Caryn V., Hotel Management
Thank you for staying at the Baymont Inn & Suites in Jackson, Michigan. We are pleased that our staff member was helpful in your stay and that our location was close to Michigan International Speedway for the race. We hope to see you again for race season next year!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
3 out of 5
by A verified traveler from Detroit, MI

Good bed

Posted Aug 29, 2016
Hotel decor is dated, stairwells are not well maintained, breakfast was very average. On the good side it was quiet, the bed was very comfortable and the room was clean.
Comment from Hotel Management
Aug 30, 2016 by Caryn V., Hotel Management
Thank you for staying at our hotel. We are very happy that you found our hotel quiet and the beds comfortable. We hope to see you again.