This was pretty bad. Check-in staff member was on a personal phone call the entire time we were checking in. Then, not kidding, we went upstairs and there was someone already occupying the room we were booked into. After we finally got another room, the bedside lamp in the room made this insanely annoying high pitch ringing like a mosquito, so had to keep it off the whole time. Next morning, said a passing "hello" to a maid, and received a silent glare in return. Couldn't find a single staff member to ask a question about the breakfast the next morning. I'd recommend staying here ONLY if you're on a budget, and even then, there are equally affordable options in the same area, so be warned.