Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
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Reviews of Comfort Inn Brownsville I-40

2.5 out of 5
Comfort Inn Brownsville I-40
120 Sunny Hill Cv, Brownsville, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 317 reviews" "
Rating 8 - Good. 119 out of 317 reviews" "
Rating 6 - Okay. 32 out of 317 reviews" "
Rating 4 - Poor. 13 out of 317 reviews" "
Rating 2 - Terrible. 6 out of 317 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Breakfast staff very helpful and took pride in their service.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. My room was clean and smelled good when I walked through the door. The beds felt good. I would definitely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph, Thorn Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2024

6/10 Okay

Elia, Lincoln Park

Traveled with partner
Liked: Cleanliness, staff & service
Noisy and old mattresses 👎 Clean place 👍 Friendly front desk staff Plumbing problems, fixing the place; but no discounts
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica, Waverly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Mar 2024

4/10 Poor

Travel

Stayed 2 nights in Mar 2024

8/10 Good

Diedre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Carlos

Good
Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was unexpectedly lovely. So many fresh choices. They had Individually wrapped pastries, a waffle station, hot items such as omelets abs biscuits plus so much more!
Stayed 1 night in Jan 2024

10/10 Excellent

Brea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jan 2024

6/10 Okay

Danielle

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
They used clear caulk on the tub and caulked over black mold that was very easy to see. Common for bathrooms but probably should have used white caulk so it wasn't highly visible. We lost power for most of the day on Thursday which made it impossible to work from our hotel room since it was so cold and there was no internet or lights. Still paid full price though.....
Stayed 3 nights in Jan 2024

4/10 Poor

jeremiah

Stayed 1 night in Jan 2024

6/10 Okay

Rhonda

Business traveler
Liked: Cleanliness, staff & service
The staff was great and the service was what you would expect. The biggest issue was the lack of internet and cell service. Being on a business trip, this was a difficult situation to deal with.
Stayed 2 nights in Jan 2024

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities
This hotel is right off I-40 which was quite convenient. The person who checked me in did not smile or seem friendly at all. I don't think she likes her job. I ended up in an accessible room, where the bathroom was quite large. There was no tub to have to step into. The shower was great, although there was a confusion of showerheads and I wasn't sure which one would spray when I turned the water on. Considering how close we were to the interstate, the room was pretty quiet. I had to turn the heater off overnight. I normally sleep at about 68 degrees, which leaves the room nice and cool (it is winter now), but even when I turned it to 67 degrees, the heat kept coming on. There was a microwave and a refrigerator, which I appreciated. The bed and pillows were comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Javell

Stayed 2 nights in Nov 2023

8/10 Good

John

Not great, but a decent place to spend the night. Room was clean and comfortable and breakfast was good. Worth the money.
Stayed 1 night in Oct 2023

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
'
Stayed 1 night in Oct 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I go back to visit family. Clean and safe. Staff are great!
Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Stayed 1 night in Oct 2023

10/10 Excellent

Philip Doyle Gougler,

Stayed 1 night in Oct 2023

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Caroline

Traveled with group
Liked: Staff & service, amenities
Property needs updates and the area around it is unsafe. There are no dining options other than fast food for 30 minutes. Stay closer to Memphis if that’s where you’re headed.
Stayed 1 night in Aug 2023

10/10 Excellent

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

John

Stayed 1 night in Jul 2023

10/10 Excellent

Ternarian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jul 2023

8/10 Good

Leoma Baptist

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, breakfast was good and the staff were very helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall excellent
Easy access, helpful staff, good breakfast area, quiet and comfortable room. Great stay!
Stayed 1 night in Jun 2023

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luckyp
The dining area was not compatible to set in evening. We did use the picnic area which was comfortable.We did book about an hour and half before we got there and found out we were lucky because they had no vacancies.
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Terri was hands down with service.
Stayed 1 night in Jun 2023

4/10 Poor

Samantha

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Pool was closed for “painting”, which was the only reason we chose this hotel. Front desk staff was pretty rude. Room was ok.
Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off of interstate.
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a long 16 hour drive from Pennsylvania and was very thankful for Asia's nice greeting and speediness in getting us into our room we were dead on our feet. The next morning Joanne was such a ray of sunshine we were able to have a nice breakfast and fellowship. Thank you for making our travels so enjoyable. We will never forget you both and this experience.
Stayed 1 night in May 2023

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Very good. Quiet. Clean.
Stayed 2 nights in May 2023

10/10 Excellent

Casey

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2023

6/10 Okay

Tanya

Disliked: Property conditions & facilities
Sorry guys, this is just a place to sleep.
Stayed 1 night in May 2023

8/10 Good

Jason

Stayed 1 night in Apr 2023

10/10 Excellent

Cynthia, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel, Murphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Monica

Stayed 1 night in Feb 2023

10/10 Excellent

Louis K

Stayed 1 night in Feb 2023

10/10 Excellent

Rex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the area.
Nothing extravagant, but a fairly new hotel that offers hardwood floors, an ample supply of towels and plenty of parking spaces for cars or tractor trailers. In addition, the hotel is located off Interstate 40 with easy access, while nestled in with several hotels surrounding. This hotel is the premier hotel in this area.
Stayed 1 night in Jan 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable.

6/10 Okay

Michael J

Traveled with family
Stayed 1 night in Dec 2022

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an 8 out 10. It was clean but not spotless. The best place I could find in Brownsville. Ashley at the front desk was kind and helpful and all the people I encountered with courteous. Will stay here again.
Response from Ashley on Dec 20, 2022
Thank you for your kind words. We enjoyed having you, and hope to see you again in the future!

10/10 Excellent

Kristi

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ashley on Dec 20, 2022
Thank you for choosing us