Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Lavon from Mt. Pleasant, Texas

Posted Apr 20, 2016 on Hotels
We were traveling to visit family and this got us half way. It was a nice comfortable room. Then to be able to have a nice breakfast before we left and not to be told there is nothing left or try to get anything that might be left. It was an enjoyable stay.
4 out of 5
by Lamar from Humble, TX

From TX to TN, Comfort Inn is the place to be

Posted Apr 17, 2016 on Hotels
I enjoyed my stay at this facility. I appreciate the easy access from I-40.
5 out of 5
by kristie

Posted Apr 6, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Ken, Hotel Management
Thank you for taking time to write this review. It is great you had a delightful stay with us! We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax and feel at home. Thank you so much for any recommendations you do give, and we hope to see you again soon!
5 out of 5
by A verified traveler

Posted Dec 7, 2015 on Hotels
Hotel staff were very accomodating during our late 10pm check in
Comment from Hotel Management
Feb 13, 2016 by Ken, Hotel Management
Thank you for taking time to write this review. It is great you had a delightful stay with us! We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax and feel at home. Thank you so much for any recommendations you do give, and we hope to see you again soon!
5 out of 5
by Sandra

Posted Nov 30, 2015 on Hotels
Comment from Hotel Management
Feb 13, 2016 by Ken, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Great

Posted Nov 21, 2015
Friendly, clean, great mattress. I fill it out honestly and you want more
Comment from Hotel Management
Dec 10, 2015 by Ken, Hotel Management
It is so good to hear you experienced a pleasant stay at our hotel! We are definitely in a developing area of Jackson, but we are slowly growing. For now, we try to enjoy the peacefulness of the area. While there are mainly only fast food places, there are a couple of fabulous restaurants on this exit as well. The next time you are here, stop by the desk and we will fill you in on our hidden gems. I hope to see you again soon!
4 out of 5
by DeAndre from Brooklyn, NY

GOOD STAY!!!

Posted Nov 17, 2015 on Hotels
Not much to complain about. Hotel was newly renovated and very clean. Our only problem was during breakfast the workers were too annoying. Could not prepare food without them all over you.
Comment from Hotel Management
Feb 13, 2016 by Ken, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.I apologize from our staff for being annoying in breakfast during your stay. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
3 out of 5
by A verified traveler

ok hotel

Posted Oct 24, 2015
Pros: easy to find, close to expressway. courteous staff
Cons: beds were noisy. needed to be replaced.
Location: na
easy to find, close to expressway. courteous staff
Comment from Hotel Management
Dec 12, 2015 by Ken, Hotel Management
Please allow me to apologize for your recent experience during your stay at the Comfort Inn Hotel.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
3 out of 5
by A verified traveler from okc ok

Very pleasant staff.

Posted Oct 4, 2015
Arrived late in evening. Staffer very kind.he actually thought to fill hotel far to near! Very smart.
Comment from Hotel Management
Dec 11, 2015 by Ken, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
4 out of 5
by JAMES

"Jackson"

Posted Aug 26, 2015 on Hotels
The night manager was super great. He was very friendly, helpful and great to talk with. The location was easy on easy off and convient to fuel and restaurants. The choice of soft and firm pillows were a nice touch with a card identifying each. AM breakfast was all you would need with ample space. And plants in the window was also a noval touch. Would definitely stay here again.
Comment from Hotel Management
Feb 13, 2016 by Ken, Hotel Management
It is great to hear you enjoyed your stay with us! Our entire staff always strives to go above and beyond for every single person that walks through our door. To us, this means keeping our hotel in exceptional condition, meeting every possible need for guests before they ask, and having friendly, helpful personalities. I hope to see you again the next time you are passing through Jackson, TN.