Ratings based on 228 Verified Reviews

4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Greatest Hotel Experience

Posted Feb 14, 2017
Pros: Absolutely everything.
Cons: If there was a microwave in the room that would be awesome.
Location: Right off the access road to the highway, shopping center very close, restaurant in walking distance, across from Target and another shopping center.
From the moment I walked in until my very last few hours this hotel and its staff provided me with every luxury possible. Having a pantry with all the snacks, (even ice cream, ramen and beer,) at reasonable prices along with lint rollers and every other little necessity helped raise the comfort level to 100%. Having the ability to knock out some laundry within an hour was awesome, as well as having the opportunity to set up one-day dry cleaning that comes to your room. The full-service restaurant with Starbucks coffee options opens for 3 hours in the am and 3 hours at night to fill you up right before and/or after you sojourn. Every member of the staff was polite and eager to please, but also excellent. My wake up call came in on the exact minute I requested, nbd, but so did my taxi. Turn-down service struck the perfect balance between full clean-up and a respectful reserve to leave my stuff where I wanted it, like the folks were in my head. I could go on, but after experiencing about 100 different hotels (admittedly not that many) across about a dozen states and a dozen European countries this is the best I can imagine.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
1 out of 5
by A verified traveler

Someone is lying

Posted Nov 30, 2016 on Hotels
They said the hotel was per friendly only to arrive and see a large sign at the check in saying pets weren't welcome.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel if you stay in Jackson

Posted Nov 21, 2016
Pros: clean and friendly staff
Cons: Meals were pricey, no free breakfast
Location: attractions of Jackson were close by
Good clean room with a comfortable bed and convenient to near -by attractions,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2016
Comfortable rooms, great staff, clean & conveniently located.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels
5 out of 5
by Lasonja

This traveler left a rating score only Posted Sep 1, 2016 on Hotels
2 out of 5
by charles from New Orleans

Posted Jun 27, 2016 on Hotels
The AC did not work in the room or in the meeting room and the carpet in the room was filthy. I will not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2016
Overall it was good; however, the pillow cases were dirty