Ratings based on 571 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, New York

Historic vintage hotel in a beautiful setting.

Posted Sep 1, 2017
Pros: Nice setting, good location.
Cons: Creaky floors and bed frame.
Location: We only had one full day in the White Mountains. The location allowed us to hike, do the Cog Railway, and zipride on Wildcat Mountain - perfect.
Nice 2-night stay at the Eagle Mountain House. Nice base for White Mountain activities. The hotel is charmingly old-school. Beautiful veranda in a gorgeous setting.
Comment from Hotel Management
Sep 2, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your kind words! We are glad you enjoyed your stay. The beds and frames are our next project. Hope you will try us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view, fresh mountain air.

Posted Aug 30, 2017
Pros: We loved the rockers on the porch, the view, the pool and the total environment.
Cons: Would have loved it if the windows could have opened to breath in the beautiful mountain air. It actually says " windows open" on your web site.
Location: Love Jackson Village , mountains, hikes, lots to do.
We were granted a "complimentary" upgrade upon our check I . However, the upgrade probably meant a slightly larger room. We still overlooked the back parking lot, but would have loved the upgrade to a mountain view.
Comment from Hotel Management
Aug 30, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your kind words. We will certainly look into the window situation. Michael W. ~ Front Office Manager, Eagle Mountain House
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful old hotel in the mountains

Posted Aug 28, 2017
Great small town to enjoy a nice dinner and relax with family out on the front porch
Comment from Hotel Management
Aug 30, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your lovely review. We appreciate your business!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
The hotel was very old. Definitely needed a face lift. The bar was very nice. The rooms were cold and dingy. Bathroom was very nice. We had a room that abovenoir head was very very noisy. Don't know if I would go back.
Comment from Hotel Management
Aug 24, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your review. We are a hundred-year-old work in progress and have many changes coming in the next year. We hope you will try us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great location; stunning views from Veranda

Posted Aug 10, 2017
Pros: The Veranda is a wonderful place to sit, relax and enjoy the view! By far, the best!
Cons: It does need a little updating, new carpeting throughout; and the breakfast buffet was just adequate, but we wouldn't hesitate to stay again.
Location: There are so many options. It is close to Story Land and North Conway; and it is close to hiking trails and streams.
The hotel has a lot of charm and elegance. It is close to all of the local attractions. The only downside was because we booked through Expedia, they indicated they couldn't print us a receipt showing room charges for the breakfast buffet and drinks from the Tavern, so we could confirm the charges.
Comment from Hotel Management
Aug 18, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for the kind review.
3 out of 5
by A verified traveler from Central PA

Good location when visiting Mt. Washington

Posted Jul 15, 2017
Pros: Location great and beautiful scenery
This was our second and last stay at the Eagle Mountain House. Management is deferring maintenance and it is apparent!!!
Comment from Hotel Management
Jul 19, 2017 by Michael W.~ Front Office Manager, Hotel Management
I am sorry to hear that you were disappointed during your stay. While there are many projects we'd like to undertake to help a hundred year old building, many of those are difficult to accomplish during periods of high guest occupancy. We would love to address any maintenance issues you faced during your stay and appreciate any details you can provide.
4 out of 5
Recommended
for Everyone
by A verified traveler from millbrook, ny

New Hampshire Charm

Posted Jul 8, 2017
This hotel is tucked away on a side road that climbs up into the hills along side a beautiful stream and cascading falls. We spent one night there so we can't really comment on the amenities or service, but our brief experience was positive. The hotel sits on a golf course which looked inviting but we were headed to Mt Washington so maybe next time!
Comment from Hotel Management
Jul 10, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your visit. We hope that you'll have the chance to visit the area again and will join us for some golf.
5 out of 5
Recommended
for Everyone
by A verified traveler from massachusetts

Beautiful location!!!

Posted Jul 5, 2017
We love location! Breakfast very nice love pancakes!
Comment from Hotel Management
Jul 8, 2017 by Michael W.~ Front Office Manager, Hotel Management
It IS a gorgeous area and they ARE great pancakes! Thank you for those kind words. We hope you'll have an opportunity to visit again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great historic hotel. Very relaxing

Posted Jul 5, 2017
Everything was great except for the bed was uncomfortable. Hard mattress.
Comment from Hotel Management
Jul 8, 2017 by Michael W.~ Front Office Manager, Hotel Management
Mattress upgrades are high on our list of things for our next upgrades. We hope we will see you again for a test-sleep!
3 out of 5
Recommended
for Everyone
by A verified traveler

Old fashion

Posted Jul 4, 2017
The grounds were pretty and well maintained, but it is very dated. The staff could not be more friendly and wanting to help in any way. Restaurant was ok, but expensive.
Comment from Hotel Management
Jul 8, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your feedback. The building is a work-always-in-progress. I will pass on your words about our staff, and we hope we will see you again!