Ratings based on 582 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Derry, NH

Romantic Get away.

Posted Oct 21, 2017
Pros: The food.
Cons: Upgrade the mattresses and carpeting (as planned).
Location: North Conway is only 15 minutes away but there are so many nice restaurants in Jackson, just pick a new one each day.
The food is fantastic in their dining room. They are working on upgrading their carpeting and mattresses in the room. So when you check in ask for an extra pillow top for your bed and you should be good to go. Of course I didn't realize this until I was checking out. We had a 3 night stay and it's nice to hike to the stream next to the road. In the winter we cross country ski to his hotel from downtown Jackson always a good place to get refreshed (a nice bar). I hope this helps.
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Nice hotel in Jackson NH

Posted Oct 16, 2017
We drove up from PA for the fall foliage and it was spectacular! It is right next to some beautiful water falls and only 1 minute from center of town and restaurants. Staff was super friendly and we loved our room.
Comment from Hotel Management
Oct 19, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your kind words! We are glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh pa

Golfing Optional

Posted Sep 30, 2017
Beautiful hotel and delicious food! Wish we could have stayed another day.
Comment from Hotel Management
Oct 9, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your kind words! We hope we will see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, New York

Historic vintage hotel in a beautiful setting.

Posted Sep 1, 2017
Pros: Nice setting, good location.
Cons: Creaky floors and bed frame.
Location: We only had one full day in the White Mountains. The location allowed us to hike, do the Cog Railway, and zipride on Wildcat Mountain - perfect.
Nice 2-night stay at the Eagle Mountain House. Nice base for White Mountain activities. The hotel is charmingly old-school. Beautiful veranda in a gorgeous setting.
Comment from Hotel Management
Sep 2, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your kind words! We are glad you enjoyed your stay. The beds and frames are our next project. Hope you will try us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view, fresh mountain air.

Posted Aug 30, 2017
Pros: We loved the rockers on the porch, the view, the pool and the total environment.
Cons: Would have loved it if the windows could have opened to breath in the beautiful mountain air. It actually says " windows open" on your web site.
Location: Love Jackson Village , mountains, hikes, lots to do.
We were granted a "complimentary" upgrade upon our check I . However, the upgrade probably meant a slightly larger room. We still overlooked the back parking lot, but would have loved the upgrade to a mountain view.
Comment from Hotel Management
Aug 30, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your kind words. We will certainly look into the window situation. Michael W. ~ Front Office Manager, Eagle Mountain House
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful old hotel in the mountains

Posted Aug 28, 2017
Great small town to enjoy a nice dinner and relax with family out on the front porch
Comment from Hotel Management
Aug 30, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your lovely review. We appreciate your business!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
The hotel was very old. Definitely needed a face lift. The bar was very nice. The rooms were cold and dingy. Bathroom was very nice. We had a room that abovenoir head was very very noisy. Don't know if I would go back.
Comment from Hotel Management
Aug 24, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for your review. We are a hundred-year-old work in progress and have many changes coming in the next year. We hope you will try us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great location; stunning views from Veranda

Posted Aug 10, 2017
Pros: The Veranda is a wonderful place to sit, relax and enjoy the view! By far, the best!
Cons: It does need a little updating, new carpeting throughout; and the breakfast buffet was just adequate, but we wouldn't hesitate to stay again.
Location: There are so many options. It is close to Story Land and North Conway; and it is close to hiking trails and streams.
The hotel has a lot of charm and elegance. It is close to all of the local attractions. The only downside was because we booked through Expedia, they indicated they couldn't print us a receipt showing room charges for the breakfast buffet and drinks from the Tavern, so we could confirm the charges.
Comment from Hotel Management
Aug 18, 2017 by Michael W.~ Front Office Manager, Hotel Management
Thank you for the kind review.
3 out of 5
by A verified traveler from Central PA

Good location when visiting Mt. Washington

Posted Jul 15, 2017
Pros: Location great and beautiful scenery
This was our second and last stay at the Eagle Mountain House. Management is deferring maintenance and it is apparent!!!
Comment from Hotel Management
Jul 19, 2017 by Michael W.~ Front Office Manager, Hotel Management
I am sorry to hear that you were disappointed during your stay. While there are many projects we'd like to undertake to help a hundred year old building, many of those are difficult to accomplish during periods of high guest occupancy. We would love to address any maintenance issues you faced during your stay and appreciate any details you can provide.
5 out of 5
by A verified traveler

Posted Jul 11, 2017 on Hotels
Comment from Hotel Management
Jul 15, 2017
Thank you for your review! We hope we will see you again soon. Michael W~ Front Office Manager Eagle Mountain House