Ratings based on 1,395 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Best Hotel in Jackson!

Posted Nov 11, 2017
We were on our honeymoon and driving down from Yellowstone in mid October. Our trip took a bit of a turn when our air mattress deflated at 3am and we found ourselves sleeping on the snow the night before we got to Jackson. We already had the room booked so we figured we'd just start driving and see if they'd let us check in a few hours early. Tired sore cold...you name it;we arrived in Jackson and not only did they allow us to check in early,they upgraded our room to the best suite at the hotel. The manager chatted with us personally, recommended an amazing place for dinner, made sure we got coffee and provided the worlds most amazing room upgrade. After the night we'd had,it moved me to tears and just MADE our honeymoon so special. The suite was gorgeous, everyone was SO helpful and we absolutely loved our stay! I would never stay anywhere else in Jackson and would highly recommend this place to all our friends! We'll be back for sure!:)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2017
Pros: Location and had parking for our small RV.
Location: Lots of unique shops and restaurants. A little pricey though.
Nice place and within walking distance of the main square and restaurants.
Comment from Hotel Management
Nov 9, 2017 by Town Square Inns Guest Representative, Hotel Management
Thank you for staying at the Elk Country Inn. We hope that your stay was everything you were looking for. We have an excellent location as well as some of the most competitive rates in town. Thank you and travel safe.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, conveniently located

Posted Oct 25, 2017
Location: Downtown, and gateway to Grand Tetons and Yellowstone
Overall it was a nice stay. We didn't stay in them but the cabins were adorable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Always a Pleasure to stay here!

Posted Oct 20, 2017
Pros: Staff, Area, rooms, Price.
Location: Downtown Jackson, Grand Teton National Park, Elk Refuge, Jackson hole Mt.resort, Snow King. Fishing.
I stay at this hotel 98% of the time I spend in the Jackson area. I Love it! They have Options for a group of people or just a few. I have Stayed in there Settler Room, Loft room, and the cabins. They have all been great. Hotel staff is very friendly. Rooms are clean, always have a fridge and microwave if needed and all the essentials. Pet friendly and they have a little picnic area, and a hot tub. Just a few blocks from Downtown so you can walk also there is a great restaurant right next to the property. Not a far drive from Grand Teton National Park adventures, The National Elk Refuge, Some Killer Fishing areas, Teton Village, Jackson Hole Mountain Resort, and you can See snow king from the Hotel. The Hotel rooms are always priced great when we need to stay. I highly Recommend this property to anybody needed to stay in Jackson for a night or several nights.
Comment from Hotel Management
Oct 20, 2017 by Town Square Inns Customer Representative, Hotel Management
Thank you for staying at the Elk Country Inn Andrea! We are always glad to see you return time and time again. Thank you so much for your kind words. We greatly look forward to the next time you can visit us. Thank you and travel safe.
3 out of 5
by A verified traveler

Posted Oct 14, 2017
Good location. Bed mattress was tired and should be replaced. Porcelain around drain hole in tub was missing leaving rusted metal.
Comment from Hotel Management
Oct 20, 2017 by Town Square Inns Customer Representative, Hotel Management
Thank you for staying at the Elk Country Inn. We are saddened to hear that you did not enjoy our mattresses. We recently replaced all our queens within the past year. While we cannot change how soft or firm a mattress is for each guest, we can verify the age of the bed. We will also make sure to inspect the drain that you mentioned. Thank you for bringing these items to our attention. We hope that you’ll stay with us again soon. Travel safe and take care.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for Pets

Posted Oct 12, 2017
We travel with two small dogs & have stayed in the cabins many times. They are fully stocked with utensils, dishes, fridge, etc. Bedroom kitchen. Very clean & comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from powell , wyoming

Cozy place, close to town

Posted Oct 10, 2017
Cabins are good and fun. Very comfortable and beds are very nice. I would stay here again and again.
Comment from Hotel Management
Oct 10, 2017 by Town Square Inns Customer Representative, Hotel Management
Stan, thank you for staying at the Elk Country Inn. We’re glad to hear that you enjoyed your cabin. It’s always fun to sleep cabin style! We would love to have you stay with us again. Thank you and travel safe.
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

More than expected

Posted Oct 10, 2017
My daughter and I really enjoyed the stay. The room was big, the hotel quiet, we were easy walking distance to town center, shopping and restaurants. The staff was really friendly. The wellcome cookies outstanding!
Comment from Hotel Management
Oct 10, 2017 by Town Square Inns Customer Representative, Hotel Management
John, thank you for staying at the Elk Country Inn. We’re glad to hear that you enjoyed your stay. We would love to accommodate you again soon. Our location is excellent for accessing Jackson’s downtown. We look forward to seeing you again. Travel safe and take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Check Out is at 11am

Posted Oct 6, 2017
Cons: Check-out time needs communicated to housekeeping staff better.
Arrived late in the evening. Was told check-out was at 11am. We received 2/3 knocks at our door starting around 8:30am with housekeeping advising us that it was time to check-out and implied that we must hurry. Not exactly what was communicated to us. Better communication with housekeeping staff on the rules of the hotel should be done. Other than this, the hotel room was clean and comfortable. Cookies from the front desk were also delicious.
Comment from Hotel Management
Oct 10, 2017 by Town Square Inns Customer Representative, Hotel Management
Thank you for staying at the Elk Country Inn. We apologize for any inconvenience. Check out is 11:00 AM and check in is at 3:00 PM. We do not require our guests to return to the front desk to checkout so it can be difficult for our housekeeping staff to know exactly which rooms to begin cleaning. Our staff works very hard to make sure that the rooms are prepped and ready for the next check in. We apologize for any inconvenience that may have been caused and we hope that this will not prevent you from you staying with us again. Thank you for bringing this to our attention and we will do our best to improve. Travel safe and take care.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jackson Hole, WY

Comfy Hotel

Posted Oct 3, 2017
We were just going to be here 2 nights... but such a. Omforts le, no hassle place in awesome surroundings (national parks, etc), we extended our stay to 5 nights!
Comment from Hotel Management
Oct 3, 2017 by Town Square Inns Customer Representative, Hotel Management
Scott, thank you so much for staying at the Elk Country Inn. We always love when our guests are able to extend their stays and spend even more time with us. We are very grateful for your review and we hope to see you again soon. Travel safe and take care.