Ratings based on 148 Verified Reviews

3.3 out of 5
69% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017
The rooms are great and clean. I really enjoyed my stay. Staff was friendly and professional
Comment from Hotel Management
Feb 15, 2017 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with great clean rooms and friendly professional staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Excellent staff. Great amentities. Would recommend to everyone I know.
Comment from Hotel Management
Feb 14, 2017 by Manager, Hotel Management
We appreciate you sharing your comments. I am pleased to read you would recommend our hotel due to your approval of the customer service provided by our staff and how comfortable you were with our amenities. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ridgeland, MS

All around excellent experience

Posted Jan 31, 2017
Friendly staff. Excellent comfort. Great amentities
Comment from Hotel Management
Feb 1, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am pleased to see you enjoyed your comfortable room accommodations and that our staff was able to make a positive impression. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Waukegan, IL

Close to shopping

Posted Jan 24, 2017
I really enjoyed my stay here. It was convenient to shopping, food and dining and right off the highway. The rooms were perfect, and they were very clean and well designed. It was just enough for me and I felt like I was at home. I appreciate speedy check in and check out. I world DEFINITELY recommend THIS LOCATION ONLY for anyone to stay here. The one caveat I world say to this property is that it does not have elevators, so if you have heavy luggage, then you're stuck carrying it up flights of stairs.
Comment from Hotel Management
Jan 25, 2017 by Manager, Hotel Management
It is so rewarding to read you had an excellent stay at our hotel. Thank you for your comments. We are pleased to read your room accommodations were to your liking and that our location was perfect for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Quiet

Posted Dec 9, 2016
Very nice quiet place to get away. Staff was very Helpful in assisting me with any needs. Room was clean and spacious. I will definitely stay again b
Comment from Hotel Management
Dec 19, 2016 by Manager, Hotel Management
Thank you so much for posting a review of our property. I am glad to read that you were pleased with the staff and your clean room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2016
Very good condition and enjoyed the stay. Room clean and staff very polite and helpful
Comment from Hotel Management
Dec 19, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is great to see you were well accommodated with a clean room and excellent customer service provided by our staff. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 11, 2016
Rooms, hotel and staff were all very nice at an affordable price.
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
I appreciate you taking the time to write such a terrific review. I am glad to read that you were pleased with the staff and the affordable price. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3 out of 5
by A verified traveler

There are much better hotels for the same price.

Posted Oct 17, 2016 on Hotels
It was ok. Not my favorite place to stay. Front desk personnel seemed bothered by my check in, wasn't rude, just bland. Also didn't know this place didn't have an elevator. Had to drag everything up and down the stairs. Wasn't worth the price.
2 out of 5
by A verified traveler

HORRIBLE CUSTOMER SERVICE

Posted Oct 14, 2016 on Hotels
I had resveration and when I got there I had to travel to find another hotel it was horrible customer service I never stay again
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
The feedback provided in your review is much appreciated. Please accept our most sincere apologies for the horrible customer service. To make sure this doesn't happen again, I am coaching our staff on the proper service that must be maintained at all times. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
5 out of 5
by A verified traveler from Mississippi

Great service, clean, and affordable

Posted Sep 9, 2016 on Hotels
Destiney was very kind and efficient at check in. The manager Mr. Brown made sure our stay was above par. This is a nice hotel at a reasonable price. The rooms are nice. Breakfast is grab and go, I'll take that over the fake eggs at some places! Room was clean and comfortable. Good deal for the money.
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you so much for posting a review of our property. I'm so pleased to hear that our staff provided you with great service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.