I would not stay at this hotel!
Posted Oct 12, 2016
I was terribly disappointed with the conditions of this hotel (Fairfield Inn, Jackson, MS). The room looked and smelled terrible. Perhaps to mask the smell and dampness of the room, the hotel placed a very noisy dehumidifier in the corner of the room. I also noticed a lot of work trucks and men hanging around the property. The front desk clerk was gracious when I complained of the noise and whether there was a safety issue. He assured me that all was well, but I felt I wasn't going to be able to get a moment of rest at this hotel. After being there only 20 minutes, I checked out because I did not believe the issues could be resolved to my satisfaction. I ended up going to the nearby Courtyard Marriott (which was actually cheaper) and got a sound night's rest. I was assured that my money would be refunded, because I did not actually stay in the premises. However, when I applied for my refund, the hotel would not refund my money because I actually "checked in." I guess "checking in" means walking in the room and immediately being repulsed and deciding to go elsewhere. I was not a cancellation or no show. I showed up but did not like the product...why should I have to pay for something I did not use because it was an inferior product? What a rip off! I would avoid this place at all costs!