Hilton Garden Inn Jackson Downtown

Photo gallery for Hilton Garden Inn Jackson Downtown

Featured Image
Indoor pool
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Overview of Hilton Garden Inn Jackson Downtown

Hilton Garden Inn Jackson Downtown

3 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
235 W Capitol St, Jackson, MS, 39201

Explore the area

  • Popular LocationJackson Convention Complex5 min walk
  • Popular LocationRussell C Davis Planetarium7 min walk
  • Popular LocationMississippi State Capitol16 min walk
  • AirportJackson, MS (JAN-Evers Intl.)17 min drive

Choose dates to view prices

About this area

Jackson

Located in Jackson, Hilton Garden Inn Jackson Downtown is in the city center and near a train station. Brandon Amphitheater and Alamo Theater are cultural highlights, and some of the area's landmarks include Dr. A. H. McCoy Federal Building and Farish Street Historical District. Looking to enjoy an event or a game? See what's going on at Mississippi Coliseum or Mississippi Veterans Memorial Stadium.

What's nearby

  • Dr. A. H. McCoy Federal Building - 2 min walk
  • Jackson Convention Complex - 5 min walk
  • Alamo Theater - 6 min walk
  • Russell C Davis Planetarium - 7 min walk
  • Mississippi State Capitol - 16 min walk

Restaurants

  • The Iron Horse Grill — 4 min walk
  • Big Apple Inn — 8 min walk
  • 1908 Provisions — 3 min drive
  • Rooster's — 5 min drive
  • Brent's Drugs — 5 min drive

Getting around

  • Jackson Station - 2 min walk
  • Evers Intl. Airport (JAN) - 17 min drive

About this property

Hilton Garden Inn Jackson Downtown

3-star Jackson hotel in Downtown Jackson, near Jackson Convention Complex
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 186 rooms offer conveniences like refrigerators and microwaves, along with free WiFi, free wired Internet, and LCD TVs. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Hilton Garden Inn Jackson Downtown offers 186 accommodations with laptop-compatible safes and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 20.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee daily 6:00 AM–noon: USD 14.95 for adults and USD 9.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Dogs and cats welcome
Up to 75 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for self-serve breakfast: USD 14.95 for adults and USD 9.95 for children (approximately)
  • Valet parking fee: USD 20.00 per day
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 433 out of 988 reviews
5 - Excellent 44%
Rating 4 - Good. 300 out of 988 reviews
4 - Good 30%
Rating 3 - Okay. 124 out of 988 reviews
3 - Okay 13%
Rating 2 - Poor. 76 out of 988 reviews
2 - Poor 8%
Rating 1 - Terrible. 55 out of 988 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Traveled with group
Liked: Cleanliness, property conditions & facilities
We had to wait over an hour and a half to actually get in our room once we arrived. Our TV did not work as well as the AC. And the WiFi was terrible. We paid too much money for these rooms to be having these issues.
Stayed 1 night in Dec 2021

3/5 Okay

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
This property seems to be going downhill since COVID which I have no doubt has affect their ability to hire enough staff to support the needs particularly at times of special events which occur there in the town a few times per year
Stayed 2 nights in Dec 2021

1/5 Terrible

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Arrived at 5:pm and forced to wait 5 hrs with 3 children for our room to be ready! My daughter had to be at a cheer comp the next morning. Absolutely livid!
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I really love the vallet parking Eric was the best he was really nice
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a convenient location. I stayed on the 8th floor which gave a great view of downtown. I was able to park on the street for no charge. The staff were very courteous and helpful.
Stayed 1 night in Nov 2021