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Get an overview of this hotel3-star Jackson hotel in Downtown Jackson, walk to Mississippi Governor's Mansion

Location

Located in Downtown Jackson, this hotel is within a 10-minute walk of Robert Johnson Blues Foundation and Mississippi Governor's Mansion. Mississippi State Capitol and Jackson Zoological Park are also within 3 mi (5 km).

Hotel Features

A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café, and valet parking.

Room Amenities

All 186 rooms offer conveniences like refrigerators and microwaves, along with free WiFi, free wired Internet, and LCD TVs. Room service, coffee makers, and safes are among the other amenities available to guests.

Hilton Garden Inn Jackson Downtown

Hotel Amenities

Hotel Amenities

Hilton Garden Inn Jackson Downtown features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. 6 meeting rooms are available. This business-friendly hotel also offers complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. A complimentary area shuttle within 7.00 mi is available for guests. Parking is available onsite for a surcharge.

Hilton Garden Inn Jackson Downtown is a smoke-free property.

  • Total number of rooms - 186 
  • Breakfast available (surcharge) 
  • Number of buildings/towers - 1 
  • Valet parking (surcharge) 
  • Free WiFi 
  • Number of floors - 6 
  • Business center 
  • Free newspapers in lobby 
  • Express check-out 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • Express check-in 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Bar/lounge 
  • Elevator/lift 
  • ATM/banking 
  • Shopping on site 
  • Meeting rooms 6 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Number of meeting rooms - 6 
  • Smoke-free property 
  • Coffee shop or café 
  • Television in common areas 
  • Laundry facilities 
  • Restaurant 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Valet parking (surcharge)

Room Amenities

  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Air conditioning 
  • Premium TV channels 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Iron/ironing board 
  • Refrigerator 
  • Coffee/tea maker 
  • In-room safe 
  • In-room climate control (air conditioning) 
  • Rollaway/extra beds (free) 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • LCD TV 

Where to Eat

Breakfast is available for a surcharge each morning.

Hilton Garden Inn Jackson Downtown has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 14.95 for adults and USD 9.95 for children (approximately)
  • Valet parking fee: USD 14.95 per day
  • Rollaway bed fee: USD 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hilton Garden Inn Hotel Jackson Downtown
  • Hilton Garden Inn Jackson Downtown
  • Hilton Garden Inn Jackson Downtown Hotel Jackson

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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Confusing

3 out of 5
by from Shreveport, LA
Posted Dec 9, 2016
Pros: Very charming hotel with a high end look to it.
Location: We had business at the federal building down the street and it was most convenient. However, not a safe looking environment for such a nice hotel.
Upon check in the desk clerk failed to tell me that the hotel had a valet only parking system. She said I should just drive around to the parking lot. Upon doing this the valet person told me of the valet only policy and therefore, my wife and I had to carry our bags back around to the front of the hotel and then to our room. All could have been much easier if I had been instructed properly pertaining to the policy.
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Very nice

5 out of 5
by from Louisiana
Posted Dec 4, 2016
Hotel was nice & the staff was great. Will be back!
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Wonderful, polite staff!

5 out of 5
by from US
Posted Dec 2, 2016
The staff was incredible! Every person we met was friendly and helpful. The room was a great size and the location was perfect for walking to dinner and to the MMA. Would definitely stay here again.
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Excellent Quality for the Cost

5 out of 5
by from US
Posted Nov 25, 2016
Very near downtown, very clean, and visually appealing. Breakfast was very good. A little expensive for the Garden Inn, but it was all inclusive. The bar is very nice with great drinks and snacks, but again the drinks were overpriced as compared to the cost of the hotel. Parking was valet only, and not to get too personal, but the toilet paper could use an upgrade. It was very nice and if I need a place to stay in or near Jackson I will stay here again.
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Rude bad customer service

1 out of 5
by from US
Posted Oct 28, 2016
Pros: The hotel (not rooms) was nice looking ..the outside looked rundown ....and the valet parking guys were nice....one out of 5 of the staff was nice..an
Cons: Extra fees, rude staff, and everything was way expensive and it was the same as the free stuff at other hotels
Location: N/A
It was horrible....the rooms were tiny and nasty!! The staff was rude!! The pool was tiny!!
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Great downtown hitel

5 out of 5
by
Posted Oct 19, 2016
I love the history of this hotel. The staff is helpful and friendly, and Bobby is magnificent, and I really appreciate having coffee and cream in my room. The bed was very firm which is not my favorite but overall this is a fantastic hotel
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One night stop

5 out of 5
by from Coventry, UK
Posted Sep 8, 2016
Beautiful hotel, location good for what we needed.
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4 out of 5
by
Posted Aug 26, 2016
Very good value for the dollar spent. The staff was very friendly and helpful
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Downtown

4 out of 5
by
Posted Aug 22, 2016
Enjoyable stay. Close to a wedding we were attending. Comfortable, relaxing. Plan to stay again
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I loved this hotel!

5 out of 5
by
Posted Jul 28, 2016
Pros: The friendly staff, the cleanness and comfort of the rooms.
Cons: Nothing
Location: Good restaurants and stores were in walking distance.
I was very please with the staff. All my needs were met and in a timely fashion.
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