Ratings based on 490 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Close to the mall and restaurantPosted May 4, 2017
I have anxiety about elevators and wish I were on the 2nd floor instead of the 5th floor. My overall stay were good.
for Everyoneby A verified traveler from Houston, TX
Best in JacksonPosted Feb 25, 2017
Pros: Very comfortable bed. Front desk staff. Everyone was a pleasure.
Cons: Parking is sometimes a trick but other than that.
Location: Easy easy access to the highways. Plenty of choices for meals.
I travel almost every other week. So it is important to be in a place that is comfortable and the staff is genuine. That is this Hotel. Highly recommended.
Great Area, Clean but dated carpeting and fixturesPosted Feb 21, 2017 on Hotels
The rooms could use some freshening up in the restrooms. Loose and dated fixtures and flooring. Fixtures were not as clean as should've been.
by A verified traveler from Ohio
Not up to Hilton standarddPosted Jan 21, 2017
We checked in and went to our room only to find it was being cleaned. A member of the cleaning staff took us back down to front desk (she was very apologetic) where the front desk clerk discovered he had written the wrong room number down. No big deal, so we now go to correct room. It was clean but worn needing revamping. There was no hair dryer in room, we were short towels and half of the room's electric went out when we were getting ready in the morning. Area seems to be declining. If staying in Jackson, I recommend driving the short distance to Flowood where there are several newer motels and tons of shopping and restaurants.
for Everyoneby A verified traveler from H
Nice and quietPosted Jan 13, 2017 on Orbitz
The staff was very friendly and the room was clean. The environment was very quiet.
Posted Jan 10, 2017 on Hotels
by Lee Ann
Choose this one for sure!Posted Jan 8, 2017 on Hotels
A beautiful hotel!! Restaurant and a bar too. There is also a barber shop!!
by Cara Divelbliss
nice atmospherePosted Jan 7, 2017 on Hotels
enjoyed stay but needs better beds
by A verified traveler
Older HotelPosted Dec 30, 2016
Pros: Lobby and pool area
Cons: Really don't know the bldg. is outdated probably from 70s or 80s.
Location: Location was terrible for a leisure visit. Large mall across highway for those who like shopping.
Hotel was far too close to very busy highway. Rooms clean but outdated and small. Ice Machine on our floor did not work and 3 bags of trash were in this area from our stay until departure. No Microwave.
for Everyoneby A verified traveler from New Orleans
Posted Dec 8, 2016
We had a quick overnight stay and everything was fine !! Having Drago's restaurant attached with the Hilton is a big plus !!!