Ratings based on 95 Verified Reviews

4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern CA

Posted Sep 21, 2017
Nice hotel at a convenient location and good parking. However, access to and maintaining a wi-fi connection takes far too much time. If given a reasonable alternative, I will avoid Hilton hotels for that reason.
Comment from Hotel Management
Sep 26, 2017 by Levin Tull, Hotel Management
We are so sorry for your experience with the Wi-Fi. We had contacted ATT to repair the system, which they have now done. We hope you will give us another chance to demonstrate our amenities. Thank you for the feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Very welcoming hotel with lots of added extras..especially liked the chocolate chip cookies every evening!
Comment from Hotel Management
Aug 28, 2017 by LP, Hotel Management
Thank you so much for your kind comments! We trust that all our guests will have similar enjoyment of our service
5 out of 5
by Jane

Love me some Jackson!

Posted Aug 10, 2017 on Hotels
Wonderful, helpful staff! Heidi and Levin are the best!
Comment from Hotel Management
Aug 20, 2017
We have the best guests in the world! Thanks for visiting us in Jackson, Wyoming, and thanks for the compliments!
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Wonderful!

Posted Jul 11, 2017 on Orbitz
Pros: Cleanliness and friendliness!
Cons: Nothing. Met all my and my families needs!
Location: Close to town, but away from all the noise. Truly a wonderful stay.
All of the conveniences of home and chocolate chip cookies ar night! Freshly baked, and with milk. Way above my expectations. Loved it!
Comment from Hotel Management
Jul 15, 2017 by Levin. Guest Services, Hotel Management
Great! We are so pleased you enjoyed your stay!.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 2, 2017
I've stayed at several Homewood Suites and this was by far the best! Very friendly staff that went above and beyond to make our stay enjoyable!
Comment from Hotel Management
Jul 8, 2017 by Levin, Hotel Management
That is great! We strive for every guest to have a wonderful stay. We would love to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Jun 16, 2017
Located on a quiet side street, this hotel was a gem. They are in the process of doing some renovations and our suite had just been updated. It was beautifully done. The staff was very friendly and helpful. Breakfast was great. It is a short walk (about 2 blocks) to downtown Jackson where there are lots of things to do. A short drive to Grand Teton National Park.
Comment from Hotel Management
Jul 8, 2017 by Levin, Hotel Management
Thanks for letting us know you had a good stay with us. Come back soon!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 3, 2017 on Hotels
4 out of 5
by Sarah

This traveler left a rating score only Posted Apr 24, 2017 on Hotels
2 out of 5
by A verified traveler

A few unexpected inconveniences.

Posted Apr 3, 2017 on Hotels
The building was being remodeled during our stay, which we learned about at check in. Also, the hot tub was out of service, and the beds were full, not queen size like our reservation stated. The staff was very friendly and apologetic, though, and tried to make our stay the best they could.
5 out of 5
by jeremy

Perfect Jackson Hole stay!

Posted Jan 21, 2017 on Hotels
Excellent customer service! Great complimentary breakfast. Staff was knowledgeable of the town and went out of there way to accommodate a ski service to bring equipment to me !