Ratings based on 512 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Luther mi
RoachesPosted Dec 5, 2017
Roaches in room! We left and will not be returning
for Everyoneby A verified traveler from Chicago
Affordable hotel downtown Jackson, MIPosted Nov 26, 2017
Pros: Affordability, Convenient location.
We had three minor issues that were resolved by contacting the front desk.
for Everyoneby A verified traveler from Upper Peninsula
Easy access to main highways.Posted Oct 30, 2017
Pros: The location.
Cons: An elevator to second floor rooms.
I picked this hotel because of it's location. It is easy to get to from main roads and was right next to the highway for departure in the morning. Although close to the highway, no highway noise was heard throughout the night. Checking in was quick and easy and hotel staff were friendly. An elevator to the second floor rooms would have been nice but was not present. Carrying bags up flights of stairs is not conducive to older patrons or someone with bad knees. However, the hotel was clean and quiet. Breakfast was included with this stay which was also a plus. I would stay here again.
for Everyoneby A verified traveler from Bay City, MI
Quality and conveniencePosted Oct 18, 2017
Room was pleasant and totally adequate. Smelled fresh and was very quiet. Although not requested room turned out to be just across from lobby and a parking spot there too. Complimentary breakfast was as expected. Easy access to the major highways was appreciated. Room rate through internet site was great. Didn’t expect this quality at this price.
by A verified traveler from Grand Rapids
UnbelievablePosted Oct 10, 2017
Pros: the air conditioning worked?
Cons: Invest money into it. Top to bottom.
While waiting for our turn to check in, the front desk took a few calls. One of the questions asked was to the tune of: is it safe? After hearing her ensure the customer that she had been there for 25 years without a problem, my co-worker and I should have just left. We honored the obligation, but will never stay here again. The shower didn't drain after one shower in the morning. I mean I understand it's $50.00 but the pictures didn't match our experience. Please invest into this place or shut it down for someone to re-vamp it. Thankful I didn't eat the food they served, and went out to eat.
by A verified traveler from Tennessee
FilthyPosted Oct 6, 2017
Filthy, old (like from the 60’s old), smoke stench, too dirty to walk in bare feet or take a shower. Bed was OK but sagged and pillows were old and uncomfortable. Breakfast was minimal.
by A verified traveler
You get what you pay forPosted Sep 28, 2017
Entire facility was a little run down and not kept up well.
by A verified traveler from Tampa Florida
Posted Sep 24, 2017
Upon arriving we thought the property wasn't particularly appealing… But then we did find the staff courteous and efficient, and the room and beds were relatively comfortable. Obviously an older property with some glaring problems, in the curtains, windows and bathroom.. The pool was stagnant and partially empty though the hotel was promoted as having a pool. It appeared that the carpet and bathroom floor had not been cleaned well, as we found some hair pins on the floor that should've been vacuumed up. Lastly, the continental breakfast was pretty pathetic and unappealing. Maybe we were expecting too much, but then again this is a prison area motel.
by A verified traveler from michigan
Cheap and dirtyPosted Sep 11, 2017
Honestly there were a few blood stains on the carpet in the room, so I just can't get over that. Hotel staff wasn't mean, but they weren't particularly happy or nice. I know it was cheap but I felt uncomfortable the entire stay because of the cleanliness
by A verified traveler
DisappointedPosted Sep 11, 2017
First of all I have stayed at Travellodges before and been pleased. I payed $75 a night when the sign off the highway was $39 a night and people living there for weekly rated. Not living up to my past Expedia standards at all.