Ratings based on 530 Verified Reviews

3.5 out of 5
74% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice inexpensive hotel

Posted Apr 22, 2017
Pros: Price, friendliness
Cons: Breakfast wasn't the greatest.
Location: Not much to do here. We stay in Jackson because my daughter goes to college here.
We were greeted by hotel staff who was very friendly. She got us settled and made us feel very at home.
Comment from Hotel Management
Apr 25, 2017 by GM, Hotel Management
Dear Ross: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Jackson La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Elray Adams General Manager
2 out of 5
by A verified traveler

DUMP

Posted Apr 17, 2017
DUMP!!!! DUMP!!!!! This is the worst hotel that I have stayed in.
Comment from Hotel Management
Apr 19, 2017 by GM, Hotel Management
Dear Anonymous, Thank you for reporting the issues you experienced at our property. We strive to make all guest stays a positive one. The appropriate steps will be taken to address the issues you commented on. We hope to serve you again. Sincerely, Elray A. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Close to my dog show

Posted Apr 1, 2017
Fast , friendly service. Rooms were clean and everyone loved my Labrador retriever
Comment from Hotel Management
Apr 1, 2017 by GM, Hotel Management
Dear Mervin Cousin: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Jackson La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Elray Adams General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location for my stay

Posted Mar 25, 2017
Third year staying at the hotel, this was another good experience. Desk staff very friendly and helpful.
Comment from Hotel Management
Mar 30, 2017 by GM, Hotel Management
Dear Anonymous, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Jackson. Sincerely, Elray A. General Manager
2 out of 5
by A verified traveler from austin

Out of date rooms. For the price stay elsewhere.

Posted Mar 24, 2017
The room s are very dated. It was clean but there is only so clean you can make worn out stuff. For the price it would be better to stay somewhere else.
Comment from Hotel Management
Mar 25, 2017 by GM, Hotel Management
Dear Ian, Thank you for reporting the issues you experienced at our property. We strive to make all guest stays a positive one. The appropriate steps will be taken to address the issues you commented on. We hope to serve you again. Sincerely, Elray A.. GM
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Good place to stay.

Posted Mar 23, 2017
Pros: Convenient
Cons: Breakfast
Location: Just passing thru
This motel is clean, updated and comfortable. The breakfast is not overly stocked, but adequate.
Comment from Hotel Management
Mar 25, 2017 by GM, Hotel Management
Dear Tommy, Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Jackson La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Elray Adams General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel next to the interstate.

Posted Mar 21, 2017
Very helpful and pleasant staff. Room was clean and large.
Comment from Hotel Management
Mar 22, 2017 by GM, Hotel Management
Dear Anonymous, , Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Jackson. Sincerely, Elray A. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from TX

It was ok

Posted Mar 21, 2017
Good for a short stop, nothing remarkable, just ok. Luggage cart fell apart on the way to the room
Comment from Hotel Management
Mar 22, 2017 by GM, Hotel Management
Dear Allia, I appreciate you taking the time to tell us about your experience at La Quinta Jackson. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Elray Adams General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel

Posted Mar 21, 2017
The hotel room was affordable, clean and close to multiple food options, shopping and entertainment. I would definitely stay there again.
Comment from Hotel Management
Mar 22, 2017 by GM, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Jackson La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Elray A. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, MS

Great Service!!!

Posted Mar 17, 2017
Pros: They really care about your and your pet's comfort.
Cons: The only complaint I have is that the remote for the TV didn't work very well. But that's minor.
Location: We stayed the night after visiting Pinson Mounds about 20-30 minutes south of Jackson.
My family and I stayed here for one night and it was one of the best experiences we've ever had at a hotel! Kristina was so personable, nice, and helpful. She really went above and beyond to make us comfortable. She felt like an old friend. And Courtney who took over at the end of her shift was just as great. He was funny and sweet. It had that small town feeling where everyone treats you like friends and family. The beds were comfy and the room was great! We will definitely stay again if ever given the chance!
Comment from Hotel Management
Mar 20, 2017 by GM, Hotel Management
Dear Nikki, We really appreciate you taking the time to let us know about your stay. We are glad that your family had a positive experience while lodging with us. We look forward to accommodating your family in the future. Sincerely, Elray A.. General Manager