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Overview of Quality Inn & Suites Southwest

Guests rated this property 3.4/5 for cleanliness.

Explore the area

    Popular LocationMetrocenter Mall3 min drive
    Popular LocationJackson State University (JSU)7 min drive
    Popular LocationJackson Zoological Park8 min drive
    AirportJackson, MS (JAN-Evers Intl.)20 min drive

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About this area

Jackson

Popular Location

What's nearby

  • Metrocenter Mall - 3 min drive
  • Jackson State University (JSU) - 7 min drive
  • Battlefield Park - 7 min drive
  • Jackson Zoological Park - 8 min drive
  • Jackson Convention Complex - 8 min drive

Policies

3.2
5 - Excellent
95
4 - Good
117
3 - Okay
108
2 - Poor
60
1 - Terrible
70

3.4/5

Cleanliness

3.7/5

Staff & service

2.5/5

Amenities

3.2/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
My pillow case had a booger on it my room wasn’t cleaned. Things were broken. I had a king size bed with two guest and was only given two pillows. When I called the front desk the lady said she would have to call the manager. Why wouldn’t you just give me a clean pillow case. My door to the room would not shut all the way. I had to move furniture in front of the door so I could sleep I was scared since my door didn’t shut all the way. My phone in my room did not work. This was the worst experience I have ever had
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Price was way to high for the hotel. I normally don’t wear shoes when I’m walking around a hotel room but I was Not ever without my shoes. I was scared to sleep in the bed. I understand Covid has hit places but I travel a lot and they’re is either a sack breakfast or something here the price of the hotel doesn’t change and they still advertise breakfast
Stayed 1 night in Sep 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was completely moldy fire alarms not even installed doors were broken couldn’t even shut door on the bathroom
Stayed 1 night in Sep 2020

2/5 Poor

Sad face IconDisliked: Staff & service
Not a bad stay but I wouldn't stay there again.
The location feels a little sketchy. I was a little worried about having my car stolen over night. Due to Covid I understand no breakfast or pool but they didn't even open the lobby. All transactions were done through the overnight window by a clerk that seemed like she would rather not be there. (sketchy) The room (207) wasn't terrible. It looked like the carpet might have been newer but there was a lot of other minor damage that could make it nicer. The bathroom door was messed up and the shower curtain rod was not straight. The smoke detector was missing in my room. (sketchy) The room was a nice size and the bed was comfortable. The bed linen was clean and in good shape but the towels were rough and small. Not a bad stay but I wouldn't stay there again.
Stayed 1 night in Aug 2020

2/5 Poor

Stayed 1 night in Aug 2020