The hotel itself is nice, there's a bar and restaurant with friendly staff. There's a couple fireplaces you can get cozy and warm up, there's also a lot interesting artwork throughout the hotel. The concierge was the best, she was friendly, enthusiastic, and helpful. She was able to book all our requests and gave good recommendations.
I stayed a week and only a couple issues.
1. there is something wrong with the ventilation system on the first floor. kitchen smells like fried food were enough to make me gag as i walked down the hall.
2. room service did not respond for 2 days, had to contact front desk to get it resolved.