Posted Nov 23, 2015
Bed sheets were not changed during the 3 night stay; roach in the closet area; mosquito (2) in the room; spider between bed sheets and blanket.
Breakfast menu was OK, however the organization of the plastic and paper ware, entrée, and condiments were not satisfactory. Customers spent a lot of time walking back and forth looking for napkins, etc.
The staff were friendly and helpful. When issues were brought to their attention they listened to the complaint and said they would bring it to the attention of management and it would be addressed.
Comment from Hotel Management
Dec 3, 2015 by Thomas H, Hotel Management
Thank you for the comments regarding your stay. We value your business and appreciate the feedback. It enables us improve on our service as we endeavor to provide the very best accommodations at the best value. Hopefully we will have another opportunity to provide you with a more superior experience during your future travels to the area.