Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
75% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Charleston, SC

Do not book a suite in the summer

Posted Sep 7, 2016
This was our 2nd time at this property. The first time we were in town for a funeral and only stayed 1 night. This time we stayed 3 nights. We would not rebook. The breakfast area is nice. However, the suites have outdated and uncomfortable furnishings. There were no USB connections anywhere in the rooms for charging our devices. There is only 1 cent for the entire suite and it was in the bedroom. The only way to cool the suite was to crank the AC as low as it would go. Even then, the living area was barely comfortable but the bedroom was like an ice palace. I asked housekeeping for some towels off the cart as they had passed our room already when we had the do not disturb sign up. I was told I could only get 1 towel. In a room that sleeps 6 people, anything less than 6 towels is ridiculous. The staff is the only plus side to this property. They are all very nice. The common areas may all be updated but the rest of the hotel is not.
5 out of 5
by A verified traveler

Posted Sep 1, 2016 on Hotels
There was a group of motorcyclists staying at the hotel next door and their bikes were loud as they started them and revved them up most of the night, but that wasn't your hotel's fault.
2 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
The room smelled damp. There was a dead cockroach, the bed skirt was covered in dust. Saturday night a live roach was crawling above the headboard and when I called front desk, the guy who answered hang up on me though he sent someone up. I was polite when I asked him to have someone take care of it but his attitude left little to be desired. Then I showed housekeeping the dusty bed skirt, she shrugged like its normal for people to sleep in such uncleanness and she didn't even clean it. For $79 a night I expected more, and that price was a deal they had going on. I've spent as much join a deal with Hilton and Marriot hotels and they are way cleaner as and professional. I will not stay there again,
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
5 out of 5
by J Rodrigo

This traveler left a rating score only Posted Aug 26, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 14, 2016 on Hotels
5 out of 5
by A verified traveler from SC

Good value

Posted Aug 8, 2016 on Orbitz
Clean and comfy. Nice breakfast with good variety. Staff friendly.
5 out of 5
by Tershawn from Newport Newd, Va

Very nice stay

Posted Aug 1, 2016 on Hotels
It was great, besides getting locked out of my room due to key stopped working and me having to call numerous times for housekeeping to come make my bed. Other than that it was amazing