Ratings based on 130 Verified Reviews

4.2 out of 5
76% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Richmond

Photo on Website Didn't Match What I Found My Room

Posted Mar 6, 2017
Pros: The hotel property is located directly off the major highway and just a few minutes from military installation.
Cons: The mattresses were hard and uncomfortable. The heater was really loud.
Location: A lot of good shopping and eating places, if you like national brands like Wal-Mart, Target, Golden Coral and McDonald's.
The hotel staff was friendly and welcoming, but the room was very minimal and not that comfortable. However, the washcloths and towels were the great! The so-call breakfast was disappointing, but that granola bar sure did come in handy as a before lunchtime snack...
4 out of 5
for Everyone
by A verified traveler from Winchester

We had a pretty good stay.

Posted Feb 14, 2017
Pros: Friendly staff, good location.
Cons: Better bathroom layout
It was not a bad hotel and at the price range about where I would expect. Two main problems, one we found a baby cockroach and secondly the bathroom is a bad layout. First problem can happen at any time, there was no sign of a widespread problem, which I know what to look for. Secondly we were in a handicap room, not that we asked for one. The problem is that there is no space to put your stuff so you are constantly juggling items. The shower stall had mold growing in the grout, not nice. Overall everyone was helpful and friendly the room was pretty clean, beds comfortable. I would stay here again.
5 out of 5
by David

Convenient and clean. Great for price!

Posted Jan 25, 2017 on Hotels
Excellent. Great value for the price. Would stay there again.
5 out of 5
by Thomas

Great place to stay

Posted Jan 22, 2017 on Hotels
Nice place to stay. Free high speed internet. The staff work hard to make your stay comfortable. Good coffee - free - 24hr. The towels are great.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jan 14, 2017 on Hotels
I was actually a little shocked that the hotel was this good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2017 on Hotels
2 out of 5
by JoAnne from jacksonville nc

very disatisfied!

Posted Dec 31, 2016 on Hotels
not a good experience! too loud all night long!
5 out of 5

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
4 out of 5
for Families
by A verified traveler

Posted Dec 29, 2016
Cons: WiFi speeds and access nods improvment
Location: Properly positioned near the city center, but not really in the thick of things. Good location.
Not bad. Not excellent. Above average (but then again it's Jacksonville)