Comfort Suites Airport

Photo gallery for Comfort Suites Airport

Lobby
Seasonal outdoor pool
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing

Overview of Comfort Suites Airport

Comfort Suites Airport

2.5 out of 5

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
1180 Airport Rd, Jacksonville, FL, 32218

Explore the area

  • Popular LocationRiver City Market Place15 min walk
  • Popular LocationUF Health North2 min drive
  • Popular LocationOceanway Community Center4 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)5 min drive

Choose dates to view prices

About this area

Jacksonville

Located in Jacksonville, Comfort Suites Airport is in an area with good shopping. River City Market Place and Pecan Park Flea and Farmers' Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yellow Bluff Fort Historic State Park and Timucuan Ecological & Historical Preserve. Looking to enjoy an event or a game while in town? See what's happening at VyStar Veterans Memorial Arena or Baseball Grounds of Jacksonville. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • River City Market Place - 15 min walk
  • UF Health North - 2 min drive
  • Pecan Park Flea and Farmers' Market - 4 min drive
  • Oceanway Community Center - 4 min drive
  • Anheuser-Busch Brewery - 6 min drive

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • Denny's — 4 min walk
  • Ruby Tuesday — 6 min walk
  • LongHorn Steakhouse — 6 min walk
  • Zaxby's — 8 min walk
  • Millhouse — 10 min walk

About this property

Comfort Suites Airport

Jacksonville hotel in Northside with free airport shuttle and 24-hour fitness center
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, conference space, and dry cleaning. All 59 soundproofed rooms provide free WiFi, free wired Internet, and sofa beds. Conveniences include refrigerators and microwaves, and guests will appreciate thoughtful touches like pillow menus and slippers.
Comfort Suites Airport offers 59 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per day
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to October
Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 265 out of 587 reviews
5 - Excellent 45%
Rating 4 - Good. 210 out of 587 reviews
4 - Good 36%
Rating 3 - Okay. 75 out of 587 reviews
3 - Okay 13%
Rating 2 - Poor. 25 out of 587 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 587 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and Bedwas very comfortable
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good experience at the Comfort Inn because of the staff behind the desk. When my shuttle to the airport was a bit late, the hotel manager, (I’m assuming) offered to take me to the airport. Very kind staff. I was impressed!
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
There was nothing unique about the place. The pool was good. The staff at the desk wasnt very pleasant. We asked for more pillows and she got mad and said we had enough but did give us more. The pillows are throw pillow sized and not full sized pillows. The bathroom was old and needs new toilets and seats. The room smelled musty.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the entrance door was very close to the handicapped parking spaces and the elevator was right there when you enter. I also like that the clerks were very friendly yet professional and efficient.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with family
Very basic hotel. Definitely not worth the 190 bucks I paid for the one night stay. Nothing special about this property. It actually was kind of old and run down. Probably will never stay again.
Stayed 1 night in Jun 2021