Ratings based on 229 Verified Reviews

4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Inexpensive comfortable hotel near JAX airport

Posted Jul 1, 2017
Clean, comfortable rooms including particularly the beds and bedding. The hotel staff quickly accommodated our need for a crib. The price was very reasonable for a midrange hotel. Will stay there again!
Comment from Hotel Management
Jul 3, 2017 by Tina Patel, Hotel Management
Thank You for staying with us! We are glad you enjoyed the stay! See you soon!
2 out of 5
by A verified traveler

Posted Jun 29, 2017
Absolutely terrible experience. I booked this hotel for one night prior to an early morning departure from the airport. Upon arriving and checking in I provided my car information and was reassured that my car was registered and would be safe during my week vacation. However, upon checking out the next morning at 4am, I was told that my car had not been registered and I would have to pay an additional $45 for parking. Due to the circumstances and an imminent flight, I agreed to the charge even though the hotel website and the hotel staff at check in assured me parking was included in the room price. Then, upon agreeing to the unfair parking prices, I was told that the hotel was out of parking spaces and I would not allow me to park there and my car would be towed "that day" if I left it in the parking lot. Yet, there was over 20 empty spaces. Fearing my car would be towed and upset with the treatment I received from the morning hotel staff, I removed my car from the lot and parked in the airport parking lots. So much for a hotel that offers free parking and airport shuttle.
Comment from Hotel Management
Jul 9, 2017 by Tina Patel, Hotel Management
To Hails We are sorry for the parking issues you had at the hotel. We do charge for parking for the days you do not stay at the hotel. Basically it a Park and Fly rate and it is offered at 140.00$ plus tax that includes one night stay and 14 days of parking. Thank You.
3 out of 5
by A verified traveler from Maryland

Posted May 3, 2017
Hotel was not bad, but the bathroom sink and tub had a terrible odor. I asked desk clerk to have something done about it and she said she would but nothing was done. The staff was excellent. Breakfast should end at 10am Instead of 9am. After all I was on vacation and did not need to arise that early.
Comment from Hotel Management
May 6, 2017 by Tina Patel, Hotel Management
To Ms Joyce, Thank You for staying with us. We are happy to know everything was good and do apologize for the bathroom sink and tub. We hope to see you again!
3 out of 5
by A verified traveler

quick trip

Posted Apr 22, 2017 on Hotels
pretty nice hotel for overnight stay
Comment from Hotel Management
May 2, 2017
Dear Guest, Thank You!
5 out of 5
by Margo

Posted Apr 20, 2017 on Hotels
Comment from Hotel Management
May 2, 2017
Thank You!
5 out of 5
by Scot

Posted Apr 17, 2017 on Hotels
Nice place to stay, lots of shopping and resturants in area.
Comment from Hotel Management
May 2, 2017
Thank You!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
We came in on a flight that was 2 hours late due to weather. We called hotel after we picked up luggage. We were picked up in a very short time and taken to hotel. Room that we had reserved was ready. Desk personnel was friendly and efficient.
Comment from Hotel Management
May 2, 2017 by Tina Patel, Hotel Management
Thank You for the wonderful compliments!
4 out of 5
by A verified traveler

Posted Apr 13, 2017 on Hotels
Room very comfortable and well equipped
Comment from Hotel Management
May 2, 2017
Thank You!
5 out of 5
by Roy

Comfy and Convenient

Posted Apr 12, 2017 on Hotels
Stayed for two days. Room was clean and comfy with plenty of space to relax. Lot's of places to eat and shop within 1 mile of hotel. Staff was friendly and breakfast buffet was well stocked. Short drive to the airport.
Comment from Hotel Management
May 6, 2017
To Roy, Thank You for choosing to stay with us. We are happy to know the room was comfortable and you did enjoy the stay! We will see you soon! Tina
5 out of 5
by Tracee

Good hotel

Posted Apr 8, 2017 on Hotels
Great hotel, comfy room, good breakfast! And free shuttle to airport.
Comment from Hotel Management
May 6, 2017
To Tracee, Thank You for choosing to stay with us. We are glad to know you enjoyed the stay at our hotel! We will see you soon!