Ratings based on 335 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Klamath Falls

Close to downtown

Posted Jan 25, 2017
Pros: Location and clean
Cons: Air conditioner/ heater
Location: Downtown Jacksonville.
Friendly staff and clean room. Only downside is the in room air conditioner/heater that is very noisy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2016
Nice staff, very friendly and the room was comfortable and clean.
1 out of 5
by A verified traveler from US

No staff present to check us in.

Posted Nov 7, 2016
Pros: I would put NOT applicable on the rest of the rating. But the survey does not give me that choice.
No customer service. Confirmation given to us by Expedia not found in their system, even the following day. The worst part was we arrived and no one was there to check us in. We called the after business hours and the agent said our reservation was no where in their system. The following day Expedia customer service called and again they said it was not in their system. Should some one be accountable here? Book at your own risk.
5 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Amazing- highly recommend- great location- cutest town
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
This hotel is always perfection.The perfect getaway.
3 out of 5
by A verified traveler

Historic Jacksonville

Posted Oct 16, 2016 on Hotels
Our room needed better lighting. It is an old motel that has been nicely modernized.
5 out of 5
by A verified traveler

Charming

Posted Oct 10, 2016 on Hotels
Charming hotel. Nice breakfast with fresh baked scones
4 out of 5
Recommended
for Everyone
by A verified traveler from D.

Not terrible but could use some improvements

Posted Oct 9, 2016 on Orbitz
Pros: King suite jet tub is huge and perfect for a romantic weekend getaway.
Cons: Tv in living room, can't watch from bed. Corner shower way too small.
Location: Great location, winery right around the corner.
4 out of 5
by A verified traveler

Good small town experience, decent wine country.

Posted Oct 9, 2016 on Hotels
Charming small town of Jacksonville is authentic old west filled with kind,real people. Was a sweet discovery.