Ratings based on 176 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Great LocationPosted Feb 11, 2017
No surprises when i choose Courtyard by Marriott. Check-in by the friendly, helpful staff was quick and we were assigned a room even though it was 2 hours before check-in time. We were given an easy to read map telling us where the restaurants in our area were located and what was offered by each. Our room was as expected but it did need to be updated and the refrigerator made a horrible whining noise so we had to unplug it. Breakfast at their Bistro offered an assortment of items for purchase and their coffee was from Starbucks.
A nice hotel in a nice locationPosted Feb 3, 2017 on Hotels
This is a nice hotel in a nice location. We did a one day trip to New Bern to see what the town was like, and found the hotel to be easy to find, convenient to area highlights, and an easy walk to downtown. Staff was pleasant, the room was clean and comfortable. Our only complaint was that our room (208) was overlooking the lobby with an interior door, and all conversation from the front desk could be heard directly in the room. we would stay here again, but only if we could have a non-lobby room.
for Couplesby A verified traveler from Chicago
Mades for the perfect vacation.Posted Jan 23, 2017
Pros: location and helpful staff
Cons: I don't think they can.
Location: There were some places slightly less expensive but none of them were convenient to everything. This was.
Even in January. Great location... easy to get to everything New Bern and coastal. The staff was amazing, Everything very was comfortable (and everything worked and well maintained.)
for Everyoneby A verified traveler from Maryland
Our only disappointment!Posted Jan 16, 2017 on Orbitz
Pros: almost everything
Cons: Complementary breakfast
Location: So many great shops
Our only disappointment was there was not complementary breakfast,( including coffee) if there was we didn't know about it! The hotel it self was great, room clean, and comfortable. Staff great!
for Everyoneby A verified traveler from Saint Peters, MO
Convenient location near airport but expensivePosted Jan 15, 2017
Very convenient location with a beautiful view if your room faces the water front. Unfortunately we traveled there in the winter so the outdoor pool was closed and we weren't able to enjoy the outdoors. The hotel had a nice Bistro on site but I was surprised and disappointed, especially considering the price I paid to stay there, they didn't at least include a continental breakfast. In hindsite, there are many many other hotel accommodations close to this area that would definately have been a better value so although it was a very nice hotel, I would not stay there again because there are so many other more economical options nearby.
Posted Jan 9, 2017 on Hotels
Had a great stay with a beautiful view
by A verified traveler from Raleigh, NC
Small, old and musty smelling king room.Posted Jan 3, 2017
Pros: Pleasant staff
Cons: Misleading breakfast reservation details on Expedia, special requests not transmitted with reservation to hotel. Rooms need refitting. Musky smell.
Location: Great location on riverside, within blocks of downtown New Bern.
We booked a one night stay in a king room with breakfast. On arrival, the hotel staff noted that the reservation only included breakfast for one person. This was not made clear on the Expedia page, which simply quoted 'Continental Breakfast' with the room rate. None of our special requests for an infant crib or an upper floor room were received by the hotel. Staff mentioned this was a known issue with Expedia bookings, however I had called ahead to arrange this but there was still nothing noted on the reservation. The staff themselves were pleasant to deal with. The room itself was small, old and felt unclean. The bathroom had a musky smell (possibly due to the fan extractor not working). The hotel corridors themselves also had the same musky smell. However, the bed was comfortable. Location excellent.
Posted Dec 28, 2016 on Hotels
Holiday trip. Poorly demarcated, cement parking lot ramp caused a fall and abrasion of forehead, shoulder and arm. Very poor water pressure in bathroom sink. Roach found romping in my toiletries.., was told not to worry, it was really a Palmetto bug. The front desk reported" bless your heart," as a response to these complaints!
for Everyoneby A verified traveler
Nice hotel and surroundingsPosted Dec 26, 2016
Close to everything...walking distance to everything.
by A verified traveler from Fay, NC
My StayPosted Dec 24, 2016
Pros: The rooms were very clean.
Cons: Its off season and still a bit pricey. I 've stayed in a lot of hotels for this price and had much more to offer for that price.
Location: It s close to the River, the Palace, and the shops, etc.
This hotel is very easy to find, great location, was clean, but for the price I paid, it was a disappointment. There was no hair dryer in the room, no complimentary coffee, and the breakfast bar downstairs was a disaster. We ordered breakfast and got the complete runaround. We had to demand from the check in person to chase the Breakfast people down to get us our breakfast we ordered, after waiting over 45 min, although we saw hotel workers breezing through the bar and getting food as they passed through, etc. It was like what is that all about? If you stay here make sure you bypass the breakfast place, and pack a hair dryer as well. Also if you want a view it will cost you extra. I guess that is typical though.