Would not recommend anyone to stay here!
Posted Feb 27, 2017
When you think of a Crowne Plaza you think of fancy or you may think of luxury even. Well, this was my 1st time staying at a Crowne Plaza and lets just say I am not in a hurry to go back. All the vending machines were empty and when I asked where can I get a drink the clerk said you can walk across the street to a gas station!! It was 11pm at night. We called at 10pm to order late night room service and after being on hold for 5 minutes or so I was told it was unavailable and that I can order from the bar but I had to come down from the room to get it. My 5 yr old son was sick with a fever and vomiting!!! So when I went to order the food from the bar the bartender acted like it was a chore to serve me because I wasn't ordering an alcoholic beverage and slammed the book down in front of me. There were 3 ppl sitting at the bar so they weren't busy. The next morning I told my concerns to an older lady who was extremely nice by the way which was the only nice person there, said they were probably out of drinks because they had a large church party there, which isn't an excuse. You should please every guest, right??? She explained that the clerk from the night before should have offered me a drink because they have them in the back. I wasn't offered a drink obviously. The pictures are way better online. Looks nothing like that in person. The pool looks rather large as well and that was a disappointment. Never again!!!