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Reviews of Days Inn by Wyndham Jacksonville NC

2 out of 5
Days Inn by Wyndham Jacksonville NC
505 N Marine Blvd, Jacksonville, NC

Reviews

7.0

Good

Rating 10 - Excellent. 198 out of 832 reviews" "
Rating 8 - Good. 253 out of 832 reviews" "
Rating 6 - Okay. 182 out of 832 reviews" "
Rating 4 - Poor. 89 out of 832 reviews" "
Rating 2 - Terrible. 110 out of 832 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Jim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was excellent, really nice and efficient. I will stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Kevin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was in very poor condtion, broken/non working lamps, sagging shower curtain rods that wouldn't hold curtain, so water gets all over bathroom, toilet never stops running. They lock out the thermostat, so no way to adjust the temp in the room. Seems hotel is owned by very cheap people. Need to invest in maintenance and upgrades. Sketchy neighborhood and run down hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great
Stayed 2 nights in Mar 2024

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to restaurants and shops, easy to get to.
Stayed 3 nights in Mar 2024

6/10 Okay

Tara

Traveled with family
The staff that we had contact with was nice . But the room was not cleaned once during our stay and the breakfast that was offered was not there one morning.
Stayed 3 nights in Feb 2024

4/10 Poor

Laura

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first room didn't even have a TV. Then the people next to us and all around were loud and fighting the dog wouldn't shut up the room also has horrible smell when you walk in. I would also update the rooms they are all dirty with black marks on the walls and lamp shades definitely need to change I think this business would strive if they updated it some and changed the sheets and lamps and paint
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Staff & service
Property was what I expected.
Stayed 3 nights in Feb 2024

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it’s qualities.
Stayed 2 nights in Feb 2024

4/10 Poor

charles

Liked: Staff & service
Nothing Special or Unique ì think need. more lighting
Stayed 1 night in Feb 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Jan 2024

6/10 Okay

Jeff

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I did not like being forced to stand outside in the cold to check into my room when there was a nice warm entry room to check in that was LOCKED. Felt like I was ordering at CookOut.
Stayed 1 night in Dec 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
The first problem was that we booked a King room through Expedia and just an hour after booking, we showed up and there were no king rooms available and they straight told us, they have it to “walk-ins” (I’m sure it’s the working girls) Extremely noisy and a lot of obvious non-guest in the parking lot with working girls present on site. The bar is too loud and over serves causing for a lot of violence and emergent services showing up at all hours of the night. The heater in the room didn’t work well, the restroom and back 1/2 of the room was cold. Don’t expect any kind of real breakfast, it’s carve even for a days inn continental.
Stayed 2 nights in Dec 2023

4/10 Poor

Joshua

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Communicated with check-in staff that HVAC unit was noisy. They insisted I needed to be informed how to turn it off. Told them I didn't need to know how to turn it off, but would like another room with a unit that was not as noisy. No recognition of my request. Another staff member was summoned to "show him how to turn it off."
Stayed 1 night in Nov 2023

4/10 Poor

Richard

Liked: Cleanliness
Stayed 4 nights in Nov 2023

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property isnt even in business anymore, they are permanently closed
Stayed 1 night in Nov 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Roy

Disliked: Cleanliness, amenities, property conditions & facilities
1st there is a $100 security deposit at check-in it is not on the website. 2nd advertising hot breakfast got to the lobby at 8 nothing out just coffee and oj. The floor was replaced and it seems like there is humps under the flooring. Shower has a hump right were you stand thank goodness for caulk there is cracks holes on the shower walls. Around midnight the drunks come out of the bar and are loud by the rooms. The only good thing after traveling 12 hrs was the bed was clean and comfortable you get what you pay for.
Stayed 1 night in Oct 2023

6/10 Okay

Alex

Liked: Property conditions & facilities
Everything else about the stay was fine, but someone had been checked into my room under my name prior to arrival without ID. It took a long time and a lot of confirmation before we were offered a different room.
Stayed 6 nights in Sep 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 9 hours, mostly sleep, no issues
Stayed 1 night in Sep 2023

6/10 Okay

kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
Toilet clogged and cockroaches. Must ask to clean room and towels
Stayed 3 nights in Aug 2023

4/10 Poor

Dominique

Stayed 1 night in Aug 2023

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy drunks & unkept hotel. Don't waste yourmoney
At check-in ask not to be roomed close to the bar. I was 3 rooms pass the bar and there was drunken fights until 3am. I called the front desk at 1am to ask they do something about it ,watch 3 different women get slapped in front of my room from my window and peephole. They said they would try to get time to check into it but feel free to call the police..Shower was dirty and falling apart.The toilet paper appeared to been chewed by rats.The parkinglot filled up with locals at 5:30pm with construction workers leaving there restaurant and going to the bar.At least a dozen men walking around parking lot drinking beer.There was people that seemed to be selling drugs out front. Did not feel safe here. There's not many hotels in this area but will never stay here again. People lined up sitting on my air conditioner by my door until 3am.Next morning a huge amount of trash ,cups, cigarettes and beer cans in front of my door. Wanted to add photos but couldn't.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0/10 Do NOT recommend
The woman Michelle at the front desk
Stayed 3 nights in Aug 2023

2/10 Terrible

Ruby

Traveled with family
When we went to check in the first room we were given we couldn't get the keys to work. The air conditioning was blowing hot air and there was the smell of something burning. The second room was nasty. The tv remote didn't work and neither did the refrigerator. We a full refund and went to a different hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Maddie

Stayed 1 night in Aug 2023

6/10 Okay

Derek

Stayed 3 nights in Aug 2023

10/10 Excellent

JULIUS

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, swimming pool was nice
Stayed 1 night in Aug 2023

4/10 Poor

Charlene

Stayed 1 night in Jul 2023

6/10 Okay

Alvin

Property was fine,didn’t know they would hold an additional $100.00 until check out.
Stayed 2 nights in Jul 2023

4/10 Poor

Victoria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean. Shower curtain rod broke. Tried to fix but didn’t. Shower curtain kept sliding to the center of rod when taking a shower. They just gave me towels to put down. Plug on lamp didn’t work. Toilet would not stop running. People were very nice though
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
When booking the hotel for my trip, I saw days inn and thought it would be a good place to stay since it’s a good name. I was wrong. We had issues with opening the door to our room and we heard a fight happening around 4am. I understand I picked a cheap hotel but I didn’t think it would be that cheap…
Stayed 2 nights in Jul 2023
Response from Management on Jul 25, 2023
Good morning. I will address this situation with my maintenance department. As for the fight on our property I will discuss what happened with our security guy we have working on our property. We appreciate your business and feed back. Hope you have a great day.

6/10 Okay

dawn, Spring Hill

Business traveler
Disliked: Property conditions & facilities
I know it has Wyndham in its nam, but felt more like a Motel 6
Stayed 3 nights in Jul 2023

6/10 Okay

Paula

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The mexicn restaurant on the property was amazing. i would come back for their food. manager was very nice.bathroom needed help, room was clean.house keeping was efficient and helpful. 100 $ deposit was not explain until arrival. people grt an A , property c, price A deposit F
Stayed 2 nights in Jul 2023
Response from Front Office on Jul 10, 2023
Good afternoon Paula. I truly apologize about the confusion with the deposit as I can understand your frustration. Our fee policy is listed with Expedia and they should have informed you about them. Thank you for letting us know and I will contact Expedia to correct this issue. Hope you enjoy your day.

6/10 Okay

CHRISTINE

Disliked: Cleanliness, staff & service
Just wasn’t clean and smelled
Stayed 3 nights in Jun 2023
Response from Front Office on Jul 9, 2023
Good morning Christine. We truly apologize about your bad experience. I will address this issue with my housekeeping Supervisor to ensure that we are meeting all our guest needs. Thank you for your feedback as this will help us improve our standards for our guest. We appreciate your business. Have a great day.

2/10 Terrible

Jamie

Traveled with family
Disliked: Staff & service, property conditions & facilities
The bed felt like we were sleeping on a rock. It would have been more comfortable sleeping on the floor. The noise from the cars going back and forth right next to our hotel room was horrendous. You could hear motorcycles going. It's right next to a busy road. The noise was an issue and the bed was an issue. I would never stay there again. Plus when I got there they insisted we pay in full and then they tried to double charge me. Luckily my bank called me and asked me if the charge was correct on my debit card after they had already charged my credit card.
Stayed 4 nights in Jul 2023
Response from Front Office on Jul 9, 2023
Good morning Jamie. We apologize for your inconvenience. Unfortunately our hotel does face the main road, how ever If we would have been aware about this we could have referred you to one of our sister property which would have been away from the main road. As far as the charges it may have been just an authorization that typically falls off with in 24 hrs but I will definitely look in to this as we do not want you to be over charged. We appreciate your business. Hope you have a great day.

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
They charged me $100.00. For incidentals. Cash if i wanted it back when i checked out. Or it would take days on the card
Stayed 2 nights in Jun 2023
Response from Front Office on Jul 9, 2023
Good morning Robert. Yes we do require a 100.00 deposit upon checking for any damages that may have been caused by the guest. Our policy of all fees are listed online with all third parties as well on our website. We always give our guest the option to pay the deposit cash which you get back immediately upon checking out or a debit / credit card which takes 3-5 business day to reflect in your account. We truly apologize for your inconvenience, and we thank you for your business. Have a great day.

2/10 Terrible

Lynn

Stayed 1 night in Jul 2023

10/10 Excellent

Bobijo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Front Office on Jul 11, 2023
Good morning Bobijo. We are glad you had a good experience staying with us. We appreciate your business and feedback. Hope you have a great day.

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities
Never Again
The bedsheets were clean and the bed was comfortable. The building is old and in disrepair. No fresh paint or cleaning of exterior. Our bathroom was frightful. Hair dryer didn’t work and despite repeated calls to have it replaced, nothing was done. A/C was cold but only worked intermittently.
Mildew stains around toilet base
Brown stuff smeared around shower faucet
Wall damage around toilet paper holer
Mildew in shower wall
Stayed 2 nights in Jun 2023
Response from Front Office on Jul 6, 2023
Good morning Susan. We truly apologize about your bad experience. We will address all issues with our maintenance department. Thank you for your business. Hope you have a great day.

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for my room through my Apple Pay Mastercard and when my family and I arrive they wouldn’t let us have our room because I dont have a physical card. I have my iD The room is paid for! I don’t understand! And they didn’t want to give my money back! Expedia I need my hard earned money refunded please. So i had to drive around for an hour to find a place for my family! So we found a place and paid with Apple Pay and had no problem. So Expedia please contact me about my days inn refund in Jackson NC
Stayed 1 night in Jul 2023

10/10 Excellent

Everette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jun 2023

10/10 Excellent

Lewis

Stayed 1 night in Jun 2023

8/10 Good

PETER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. Shower was niece. Easy access from highway.
Stayed 1 night in Jun 2023

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of accessories for the handicapped were in room. Nice ironing board. Big bathroom. Bed was too high fir handicapped to get in.
Stayed 1 night in Jun 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was extremely dirty linens and sheets were not cleaned properly and were slained extremely bad including a blood stain. Was scared to even sit on bed. Took a quick shower and dried off with a dirty shirt. Then sleep in the my truck due to be very late we i got off work. Then sleep in truck at walmart for rest of week. Room was very trashy holes in walls stains all over walls door would not hardy even close looked like the swat team kicked it open a few times. There was a sports bar/ beer joint up stairs attached to hotel so their was a extremely high volume of traffic in and out all throughout the night and a hooker hanging out in parking lot. I know it was going to be a bad experience when i get there after working all day and the was a security gaurd/ renta cop in the parking lot. Was giving the run around when trying to check in. I needed to checkin early due to coming in to town for work and was scheduled to be at work before regular checkin and was going to be off work until late at night. Was told i could check in early but was 40 dollars to check in early. I tryed to get them to add it on to my bill but they could not because the company i work for had pre paid before my arrival. Also there was a 100 dollar room deposit that was not advertised online. So i spent over a hour going across town to find a bank branch that i bank with a get cash all to betold that there were no rooms like the room that my reservation was for ready for early checkin by same clerk
Stayed 4 nights in Jun 2023

10/10 Excellent

William Serrano

Stayed 1 night in Jun 2023

8/10 Good

Brittney

Stayed 2 nights in Jun 2023