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Get an overview of this hotel3.5-star Jacksonville hotel in Downtown Jacksonville, walk to Museum of Science and History

Location

Located in Downtown Jacksonville, this hotel is within a 15-minute walk of Museum of Science and History and Jacksonville Landing. Jacksonville Museum of Modern Art and Jacksonville Symphony Orchestra are also within 1 mi (2 km).

Hotel Features

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a coffee shop/café, and a 24-hour business center are onsite.

Room Amenities

All 293 rooms offer free WiFi, balconies, and flat-screen TVs with cable channels. Guests will also find room service, premium bedding, and coffee makers.

DoubleTree by Hilton Hotel Jacksonville Riverfront

Hotel Amenities

Hotel Amenities

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Jacksonville Riverfront is a smoke-free property.

  • Television in common areas 
  • 24-hour business center 
  • Free WiFi 
  • Meeting rooms 17 
  • 24-hour front desk 
  • Total number of rooms - 293 
  • Number of floors - 10 
  • ATM/banking 
  • Valet parking (surcharge) 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Computer station 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Outdoor pool 
  • Use of nearby fitness center (discount) 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Daily housekeeping 
  • Private bathroom 
  • Flat-panel TV 
  • Free WiFi 
  • Video-game console 
  • Pay movies 
  • Premium bedding 
  • Balcony 
  • Free weekday newspaper 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Hair dryer 
  • Bathtub or shower 
  • Desk 
  • Iron/ironing board 
  • Cable TV service 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Ruth's Chris - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 21

Check-in time ends at midnight

Check-in time starts at 4 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 17.50 per person (approximately)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 18 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Hotel Jacksonville-Riverfront
  • Crowne Plaza Jacksonville-Riverfront
  • Crowne Plaza Jacksonville
  • Jacksonville Crowne Plaza
  • DoubleTree Hilton Hotel Jacksonville Riverfront
  • DoubleTree Hilton Jacksonville Riverfront

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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Learn more.
3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
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I enjoyed my stay the view was beautiful

4 out of 5
by from jacksonville florda
Posted Jan 16, 2017
It was very relaxing view was amazing. Loved the cookies lol
Comment from Hotel Management
Jan 17, 2017 by General Manager
We are pleased you had a great stay in our newly renovated DoubleTree by Hilton Hotel Jacksonville-Riverfront. The traditional DoubleTree cookie is our way of saying thank you for being our guest! It is wonderful to know we exceeded your expectations in all aspects and you were awed by the spectacular view of the St. John's River. It was our pleasure having you as our guest, and we hope to see you again when your travels bring you back to our exciting city! Shawn D. Frisbee, General Manager
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River View Room

5 out of 5
by from Gardield, Georgia
Posted Dec 25, 2016
Friendly and helpful staff. Beautiful accommodations! Amazing view! Good location! Relaxing! Peaceful! Stress free! Merry CHRISTmas! For God so loved the world that He gave his only begotten Son, so whosever believeth in him shall not perish but have everlasting life. John 3:16
Comment from Hotel Management
Dec 27, 2016 by General Manager
We are delighted you had an excellent stay in our newly renovated DoubleTree by Hilton Hotel Jacksonville Riverfront. We are happy to know we exceeded your expectations with our service and you were awed by the spectacular view of the St. John's River at night! It was our pleasure having you as our guest, and we hope to see you again when your travels bring you back to our exciting city! Shawn D. Frisbee, General Manager
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4 out of 5
by from US
Posted Nov 27, 2016
Everything was nice and the staff was great ... when we plan to visit Jacksonville again we'll be staying at this hotel again .
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3 out of 5
by from palm beach county
Posted Nov 26, 2016
Pros: Close to family.
Cons: Beds
Location: Jax stadium
Assigned a room that had a VERY hard bed. We approached the staff who moved us right away to a more comfortable room. No questions asked, which was really nice. The second room was perfect.
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Elexus who checked us in was AMAZING!

4 out of 5
by from Michigan
Posted Nov 21, 2016
Pros: Elexus! Hands down, the best staff person that I have ever dealt with! She is amazing and will go above and beyond!
Cons: The coffee should not cost $3.87 for a cup. The LEAST you could do is provide complimentary coffee. That was a bit ridiculous.
Location: Walk to the Friendship Fountain, enjoy Jacksonville Landing, Ruth's Chris...so many close things to do! Great surroundings
Unfortunately, we did not have good experience as we drove up to VALET park and NOT one person came up to us. YET, walked right past us to help 3 other vehicles. Unbelievable! We checked in, walked upstairs (yes it was very busy) they had a conference or convention near by) went to our room on the 5th floor and the door next to our room was open slightly and next thing you hear is "mother f'in this, mother f'in that, yo what you doing Fuc#@% so, we turned around went downstairs and LUCKILY Elexus was great, didn't even question us and put us on the 10th floor. That is called service! She made up for your rude valet attendants as well as the coffee costing $3.87 for a cup.
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upscale holiday inn with warm cookie

3 out of 5
by from south carolina
Posted Nov 16, 2016
Pros: The warm cookie was nice.
Cons: Cleanliness.
Location: Jacksonville landing and friendship fountain.
I literally felt like I was staying in a upscale holiday inn with a warm cookie. Next time I'm booking the Hyatt. Wasn't worth it. Unclean shower, stained pillow cases and hair on my towels.
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5 out of 5
by from US
Posted Nov 15, 2016
Great location and view , hotel staff very accommodating
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Great hotel with a beautiful view!

5 out of 5
by from Buford, GA
Posted Nov 14, 2016
Hotel was great! Room was a good size. They have plenty of towels so you're not asking for more. The balcony view was just as described on their website. The only thing I didn't like was that there was no refrigerator in the room which I thought was odd. Then again, I didn't request it. Overall, wonderful experience and definitely recommend.
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Staff Great, Room ok

4 out of 5
by from Jax., FL
Posted Nov 14, 2016
Pros: the Staff and the View
Cons: Room could have been nicer for the price
Location: Great Location, right on the river and we had dinner at "Ruth's Chris" Steakhouse which is in the Hotel, very convenient.
for the price I've had nicer, but the Staff and the View were Great.
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Beautiful view

3 out of 5
by
Posted Nov 13, 2016
We overlooked the river which was very nice. The staff was wonderful. I rated the hotel as just okay because the room seemed fairly old and somewhat dingy and on our second night we were awoken in the middle of the night by a domestic disturbance in the hallway which the security guard didn't seem to try and resolve the issue, he was part of it. That was annoying.
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