Ratings based on 112 Verified Reviews

4.0 out of 5
65% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Oklahoma

Need to rethink

Posted Mar 17, 2017
Pros: Lowest price on this side of town
Cons: Maintenance and housekeeping need improvement. Security doors broken anyone can just walk in back door.
Staff was pleasant and friendly, things went downhill from there, clothing from last visitor found in room,Food and trash in corner behind nightstand. Lights out asked for bulbs found syringe needle in light fixture. Watched drug deal in parking lot. Wanted to mace coffee found drugs behind coffeemaker. Housekeeping lax. Reported to clerk at checkout was told owner would call. $ days now and no call.
1 out of 5
by A verified traveler

Posted Mar 10, 2017
I would not dtay there. Hotel smelled of cigarettes and room was suppose to be nonsmoking very unsatisfied with this hotel.
5 out of 5
by A verified traveler

Posted Nov 16, 2016 on Hotels
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
I am so pleased to hear that you enjoyed your stay here at the Executive Inn Jacksonville! Thank you very much for the kind review and the perfect score. We love hearing back from our guests, and we are so glad that you enjoyed your stay at our hotel. We appreciate your feedback. We hope to see you again on your next trip to Jacksonville! Best regards, Chintu Patel General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Dallas

Fantastic experience!

Posted Oct 24, 2016
Pros: Location, Breakfast, Price
Cons: Nothing! All good.
First time stayed in this hotel. Nice experience. No issue / complaint at all. Staff was nice and friendly. Room was good. Swimming pool was little small (we didnt have plan to use that anyway though) but WHO cares! We stayed there for 1 night literally from 7 PM to 10 AM and I dont think I have time to do anything other than relax in room and have breakfast in morning and start for sightseeing! Great location..morning breakfast was good. Room was 2 double bed and we were 4 (2 adult 2 kids) and beds were big enough to accomodate us. Great price as well. Would definitely stay again!!
Comment from Hotel Management
Oct 25, 2016 by patel.chintu87@gmail.com, Hotel Management
Dear Anand, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Chintu Patel
3 out of 5
by A verified traveler

Good for price

Posted Sep 25, 2016 on Hotels
Nice clean rooms. Courteous front desk staff. The kids enjoyed the pool. Good continental breakfast. My only complaint is that the main parts of the Hotel have a musty/stale smoke smell. It was not quite as noticeable in the room itself.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Dear guest, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Chintu Patel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2016
Pros: For the price and location this hotel is right on the mark. This room had a good coffee machine with microwave and a decent sized refrigerator.
Cons: This place sure could use a bit of TLC in the hallways but it is in good shape for what is on offer.
Pleasant staff and easy check in was a great start to the stay.
Comment from Hotel Management
Sep 3, 2016 by Chintu, Hotel Management
Thank you very much for taking the time for leaving a feedback. We appreciate your feedback and will use it to make improvements and to make better experiences in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from south texas

fine for the night

Posted Aug 29, 2016 on Orbitz
We stayed for one night, the bed was comfy. The water pressure was fabulous! Next time I'm in town visiting relatives we'll try it again
Comment from Hotel Management
Aug 31, 2016 by Chintu Patel, Hotel Management
Dear Guest, Thank you for taking the time to give us a feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Thank you for your business! Kind regards, Chintu Patel Guest Service Manager
3 out of 5
by A verified traveler

Posted Aug 15, 2016 on Hotels
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Chintu Patel Executive Inn - Jacksonville
5 out of 5
by Chrystal

Posted Aug 9, 2016 on Hotels
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear Chrystal, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Chintu Patel
4 out of 5
by A verified traveler

A good stay for a good price

Posted Jul 15, 2016 on Hotels
Had the room for one night. Was clean and service was good. Bed was alittle hard but not so bad.
Comment from Hotel Management
Jul 20, 2016 by Chintu Patel, Hotel Management
Dear Charles, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,