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Extended Stay America Suites Jacksonville St Johns Towne Ctr

Photo gallery for Extended Stay America Suites Jacksonville St Johns Towne Ctr

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Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Overview of Extended Stay America Suites Jacksonville St Johns Towne Ctr

Extended Stay America Suites Jacksonville St Johns Towne Ctr

2.5 out of 5
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Jacksonville, FL

Explore the area

  • Popular LocationJacksonville Cruise Terminal22 min drive
  • Popular LocationJacksonville Zoo and Gardens23 min drive
  • Popular LocationMayport Naval Station25 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)28 min drive

Choose dates to view prices

About this area

Jacksonville

Located in Jacksonville, Extended Stay America Suites Jacksonville St Johns Towne Ctr is in an area with good shopping. Daily's Place and Florida Theatre are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Looking to enjoy an event or a game? See what's going on at TIAA Bank Field or VyStar Veterans Memorial Arena.

What's nearby

  • St. Johns Town Center - 19 min walk
  • Morocco Shrine Center - 4 min drive
  • Jacksonville Cruise Terminal - 22 min drive
  • Jacksonville Zoo and Gardens - 23 min drive
  • Mayport Naval Station - 25 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • BJ's — 5 min walk
  • Cooper's Hawk Winery & Restaurant — 11 min walk
  • Brio — 13 min walk
  • Moxie Kitchen — 14 min walk
  • Wasabi Japanese Steakhouse — 16 min walk

About this property

Extended Stay America Suites Jacksonville St Johns Towne Ctr

Jacksonville hotel in Southside, near St. Johns Town Center
Coffee/tea in a common area, laundry facilities, and barbecue grills are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a picnic area and a front-desk safe. All 133 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and phones are among the other amenities available to guests. Housekeeping is available on request.
Extended Stay America Suites Jacksonville St Johns Towne Ctr offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - February 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Extended Stay America-Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville Southside StJohnsTowneCtr
Extended Stay America Jacksonville Southside StJohnsTowneCtr
Extended Stay America Hotel
Extended Stay America

Frequently asked questions

Overall score and ratings

2.6
Rating 5 - Excellent. 112 out of 996 reviews
5 - Excellent 11%
Rating 4 - Good. 182 out of 996 reviews
4 - Good 18%
Rating 3 - Okay. 199 out of 996 reviews
3 - Okay 20%
Rating 2 - Poor. 171 out of 996 reviews
2 - Poor 17%
Rating 1 - Terrible. 332 out of 996 reviews
1 - Terrible 33%

2.6/5

Cleanliness

3.1/5

Staff & service

2.5/5

Amenities

2.5/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Location is a plus, staff were nice. However, nothing about this place is worth visiting. It is dirty with Cobb webs everywhere (hand rails, outside doors). The concreate hasn’t been washed ever. There’s evidence of drug activity. For the location of this property, this is not a family friendly destination place to stay while visiting Jacksonville.
Stayed 2 nights in Jul 2021

4/5 Good

Business traveler
Liked: Staff & service
Im a truck driver and needed a room just for the night. It was ok. Could have been updated some. There was a leak by the toilet and haor on the sheets. Other than that it was nice enough for just the night.
Stayed 1 night in Jul 2021

1/5 Terrible

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing the ceiling in the bathroom had a leak. Told front desk an I wasnt given a new room. I have a video to support my claim.
Stayed 2 nights in Jul 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not check in as they did not have a room for me which I secured through Expedia. Expedia has the same poor rating as Extended Stay.
Stayed 1 night in Jul 2021

1/5 Terrible

Business traveler
They didnt have a room for me and i had to find another hotel to stay. I expect a refund if you charged me.
Stayed 1 night in Jun 2021