Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1413 Prudential Dr, Jacksonville, FL, 32207

Explore the area

  • Popular LocationMuseum of Science and History8 min walk
  • Popular LocationSt. Johns Town Center16 min drive
  • Popular LocationJacksonville Cruise Terminal20 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)21 min drive

Choose dates to view prices

About this area

Jacksonville

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr is located in Jacksonville. Museum of Science and History and Theatre Jacksonville are cultural highlights, and some of the area's activities can be experienced at Sally Corporation and Arlington Marina. Ritz Theatre & LaVilla Museum and Hands on Children's Museum are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Jacksonville Historical Center - 3 min walk
  • Museum of Science and History - 8 min walk
  • Friendship Park - 9 min walk
  • St. Johns Town Center - 16 min drive
  • Jacksonville Cruise Terminal - 20 min drive

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • Clara's Tidbits Restaurant — 4 min walk
  • The Southern Grill — 4 min walk
  • Chart House — 6 min walk
  • The Bearded Pig — 6 min walk
  • V Pizza — 7 min walk

About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Jacksonville hotel in Downtown Jacksonville with free breakfast
Along with self parking, this smoke-free hotel has laundry facilities and a front-desk safe. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. All 101 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and phones are among the other amenities available to guests. Housekeeping is available on request.
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per day)

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 6 per day
  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 176 out of 995 reviews
5 - Excellent 18%
Rating 4 - Good. 268 out of 995 reviews
4 - Good 27%
Rating 3 - Okay. 216 out of 995 reviews
3 - Okay 22%
Rating 2 - Poor. 173 out of 995 reviews
2 - Poor 17%
Rating 1 - Terrible. 162 out of 995 reviews
1 - Terrible 16%

3.3/5

Cleanliness

3.6/5

Staff & service

2.8/5

Amenities

3.1/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in dire need of a renovation. Our room had a strange odor. Air conditioning did work as it should. Shower leaked to entry floor. Carpet felt soggy/sticky. There was hair in the shower prior to us using it. Parking lot was trashed.
Stayed 2 nights in Oct 2021

1/5 Terrible

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to a pipe leak at the convention center location, I was transferred to the Salisbury Rd location. I was wrongfully charged for another room (at a higher rate), the room I recieved was not the room type I reserved, and the transferring of my reservation was unprofessional and confusing. While checking out, I was told I was not supposed to be charged and would be refunded for the room. I still have not recieved the refund.
Stayed 1 night in Jul 2021

3/5 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

3/5 Okay

Stayed 2 nights in Jun 2021

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Covid, covid, covid…..
Still using “covid” as an excuse to save on their P&L and maximize their profit. “Due to covid, our services are limited and ….”! Nothing but excuses for low quality service!
Stayed 1 night in Jun 2021