Ratings based on 394 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean rooms and friendly staff.

Posted Apr 17, 2017
Close to beach and convenient location. Lobby is very small and morning breakfast was cramped.
Comment from Hotel Management
Apr 19, 2017 by front office manager, Hotel Management
We appreciate you taking the time to provide us with this critical feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our staff and our Management.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel by the beach

Posted Apr 12, 2017
Nice hotel with a very friendly staff. Walk 2 minutes to the beach and restaurants nearby. Free chairs and towels to take to the beach was nice. Very friendly, I would go back.
Comment from Hotel Management
Apr 14, 2017 by front office manager, Hotel Management
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Amelia Island. We look forward to welcoming you back soon!
1 out of 5
by A verified traveler

Old, Dirty and smells

Posted Apr 8, 2017
Hotel was not clean. Carpets were nasty, couch was not clean.
Comment from Hotel Management
Apr 10, 2017 by front office manager, Hotel Management
It was disappointing to review your comments on your experience with us. I am sorry we did not have a chance to speak prior to your departure. I apologize for any inconvenience you experienced during your stay with us. We take pride in the level of guest service we extend to all of our guest here and strive to provide outstanding customer service. It is unfortunate you did not have the opportunity to experience our special brand of Hamptonality. Our hotel is scheduled for a complete renovation later this year. I hope you will consider giving us an opportunity to be of service should your travels bring you to our area again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Great staff and quick walk to the beach

Posted Mar 22, 2017
The hotel was clean with a friendly staff. Breakfast was wonderful every morning. They loan out beach chairs and towels which was very helpful. We will stay there again!
Comment from Hotel Management
Mar 27, 2017 by front office manager, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
4 out of 5
Recommended
for Everyone
by A verified traveler

5 min walk to beach

Posted Mar 15, 2017
Location was awesome...but hotel elevator was under construction during our stay. Very loud and inconvenient!! Hotel is little outdated but you can beat location!!
Comment from Hotel Management
Mar 17, 2017 by front office manager, Hotel Management
Dear guest, Thank you for taking time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. I do apologize about the elevator, we tried, to notify everyone, to let them know we were installing a new one. This is part of our renovation that will start in full swing later this year.
4 out of 5
Recommended
for Everyone
by A verified traveler from Elmira, NY

Overnight to explore Amelia island

Posted Mar 1, 2017
Great reception when we arrived. He had cookies for us & gave us a first floor room because the elevator was out. Gave us lots of info on the island so we could explore the next morning. Breakfast was just as expected.
Comment from Hotel Management
Mar 18, 2017 by front office manager, Hotel Management
Thank you for your kind comments. I will be sure to let Joshua know how much of an impact he made on your experience. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville NC

Posted Mar 1, 2017
Everything about the hotel was outstanding. The staff was very helpful especially Joshua Jackson who went overboard to assist us
Comment from Hotel Management
Mar 18, 2017 by front office manager, Hotel Management
Thank your for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We look forward to seeing you again.
5 out of 5
by Patricia

This traveler left a rating score only Posted Jan 21, 2017 on Hotels
5 out of 5
by Jeanne

Posted Jan 17, 2017 on Hotels
Comfortable rooms/beds. Great hot breakfast.
5 out of 5
by Amanda

nice clean hotel

Posted Jan 17, 2017 on Hotels
great accomidations