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Overview of Hilton Garden Inn Jacksonville Airport

Photo gallery

Reception
Outdoor pool
Outdoor pool
32-inch LCD TV with cable channels, video-game console, pay movies
Fridge, microwave, coffee/tea maker

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free Airport Shuttle
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRiver City Market Place18 min walk
    AirportJacksonville, FL (JAX-Jacksonville Intl.)4 min drive
    Popular LocationOceanway Community Center7 min drive
    Popular LocationCatty Shack Ranch Wildlife Sanctuary8 min drive
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  • Room, Accessible

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, Accessible
  • Two Queen Beds, Accessible

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsTwo Queen Beds, Accessible
  • Suite, Accessible

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, Accessible
  • One Bedroom Suite, One King Bed

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsOne Bedroom Suite, One King Bed
  • 1King Bed

    4.1/5 guest room rating

    Room amenities

    • 310 sq ft
    • Sleeps 2
    • 1 King Bed
    More details1King Bed
  • Standard - 2 Doubles

    4.5/5 guest room rating

    Room amenities

    • 310 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard - 2 Doubles
  • One Bedroom Suite, One King Bed

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsOne Bedroom Suite, One King Bed
  • Room, Accessible

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, Accessible
  • Room, 2 Queen Beds, Accessible

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible
  • Two Queen Beds, Accessible

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsTwo Queen Beds, Accessible

About this area

Jacksonville

In the suburbs, Hilton Garden Inn Jacksonville Airport is in an area with good airport proximity. Jacksonville Cruise Terminal and Pier 68 Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jacksonville Zoo and Gardens and Catty Shack Ranch Wildlife Sanctuary. Traveling with kids? Consider Anheuser-Busch Brewery, or check out an event or a game at VyStar Veterans Memorial Arena.
Visit our Jacksonville travel guide
Popular Location

What's nearby

  • River City Market Place - 18 min walk
  • Oceanway Community Center - 7 min drive
  • Catty Shack Ranch Wildlife Sanctuary - 8 min drive
  • Jacksonville Zoo and Gardens - 8 min drive
  • Bethesda Park - 10 min drive

Getting around

  • Jacksonville Station - 15 min drive
  • AirportJacksonville Intl. Airport (JAX) - 4 min drive

Restaurants

  • Great American Grill — 1 min walk
  • Ruby Tuesday — 3 min walk
  • LongHorn Steakhouse — 4 min walk
  • Zaxby's — 5 min walk
  • Denny's — 7 min walk

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly Jacksonville hotel in Northside with free parking
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 111 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find Select Comfort beds, MP3 docks, and room service.
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with MP3 docking stations and video-game consoles. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Electric car charging station
  • Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Breakfast available for a fee 6 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: USD 10.95 for adults and USD 5.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (2250 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 10.95 for adults and USD 5.95 for children (approximately)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Frequently asked questions

Can I cancel my reservation for free at Hilton Garden Inn Jacksonville Airport and receive a full refund?
Yes, Hilton Garden Inn Jacksonville Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Jacksonville Airport cancellation policy on our site for more details about any exclusions or requirements.
Does Hilton Garden Inn Jacksonville Airport have a pool?
Yes, this property has an outdoor pool.
Is Hilton Garden Inn Jacksonville Airport pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Garden Inn Jacksonville Airport?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn Jacksonville Airport?
Check-in is from 4:00 PM - midnight.
What time is check-out at Hilton Garden Inn Jacksonville Airport?
Check-out is at 11 AM.
Does Hilton Garden Inn Jacksonville Airport provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Hilton Garden Inn Jacksonville Airport located?
This family-friendly Jacksonville hotel is located near the airport, within 1 mi (2 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 mi (5 km).
4.2
Very Good
5 - Excellent
261
4 - Good
177
3 - Okay
39
2 - Poor
25
1 - Terrible
16

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious with two queen beds. Great stop.
Stayed 1 night in Nov 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager at hotel was awesome helped us out about what to do and see while we were in town. The maid on our floor was awesome as well. Everyone on staff was polite and very helpful
Stayed 3 nights in Nov 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
The room we stayed in was meant for those who were handicapped and not able-bodied. This room was in poor condition, and it was upsetting. The bathroom faucet for the tub was coming off the wall and it made it so there was no water pressure at all for the shower head. The bars in which to lift yourself up we’re rusted and gross, the seat to sit at was grimey and not cleaned well. The door for the bathroom had problems opening, the blinds didn’t work, and there was a leg broken on one of the beds. It is upsetting to see the handicapped room so poorly taken care of because of ableism and COVID. The second room we were put into was nicer, and not made for disabled people. The toilet, however, wasn’t even fully secured to the ground. In other words, avoid this place if you are disabled, as it’s obvious they don’t think of you as a top priority customer. The hotel is dated, old, and in need of some TLC. However, staff was fantastic and did everything they could for us. Adam was a shining star at the hotel, and it’s the reason why it has a 3 star review. The staff is beautiful, and it’s obvious that it is the hotel owners fault for the lack of maintenance in the hotel.
Stayed 3 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. No Complaints. Everything was perfect
Stayed 1 night in Jul 2020

2/5 Poor

Sad face IconDisliked: Staff & service, room comfort
Stayed 1 night in Jul 2020