Hilton Garden Inn Jacksonville Airport

Photo gallery for Hilton Garden Inn Jacksonville Airport

Primary image
Outdoor pool
Outdoor pool
Select Comfort beds, in-room safe, desk, blackout drapes
Select Comfort beds, in-room safe, desk, blackout drapes

Overview of Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport

3.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
13503 Ranch Rd, Jacksonville, FL, 32218

Explore the area

  • Popular LocationRiver City Market Place18 min walk
  • Popular LocationPecan Park Flea and Farmers' Market4 min drive
  • Popular LocationOceanway Community Center4 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)5 min drive

Choose dates to view prices

About this area

Jacksonville

In the suburbs, Hilton Garden Inn Jacksonville Airport is in North Jacksonville, a neighborhood in Jacksonville with good airport proximity. Jacksonville Cruise Terminal and Sally Corporation are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jacksonville Zoo and Gardens and Ritz Theatre & LaVilla Museum. Traveling with kids? Consider Alexander Brest Planetarium, or check out an event or a game at VyStar Veterans Memorial Arena.

What's nearby

  • River City Market Place - 18 min walk
  • Pecan Park Flea and Farmers' Market - 4 min drive
  • Oceanway Community Center - 4 min drive
  • Anheuser-Busch Brewery - 6 min drive
  • Jacksonville Zoo and Gardens - 8 min drive

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • Ruby Tuesday - 3 min walk
  • LongHorn Steakhouse - 4 min walk
  • Zaxby's - 5 min walk
  • Millhouse Steakhouse - 12 min walk
  • Waffle House - 14 min walk

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly Jacksonville hotel in North Jacksonville, near River City Market Place
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub, and coffee/tea in a common area. All 111 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find Select Comfort beds, MP3 docks, and room service.
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with MP3 docking stations and video-game consoles. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: USD 10.95 for adults and USD 5.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (2250 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10.95 for adults and USD 5.95 for children (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 318 out of 633 reviews
5 - Excellent 50%
Rating 4 - Good. 203 out of 633 reviews
4 - Good 32%
Rating 3 - Okay. 56 out of 633 reviews
3 - Okay 9%
Rating 2 - Poor. 31 out of 633 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 633 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights, its very clean, beds are comfortable… only disappointment that breakfast was Not included… You have to pay for your own Breakfast. Would stay again.
Stayed 3 nights in Apr 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I rated "cleaniness" as "terrible" because the room turned out to have cockroaches. If it turns out that I've brought any of them home with me, I will be very angry about it. The people were nice.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved how clean and nice it was and the workers were great as well
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and well stocked with clean towels, the staff has been very friendly and helpful during my stay. I would stay here again.
Stayed 2 nights in Apr 2022

4/5 Good

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2022