Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

nice and close to airport

Posted Jun 25, 2016
Pros: clean easy to get to
nice hotel cleain close to airport nice lobby easy to work w
5 out of 5
by A verified traveler from Jacksonville, Fl

Satisfied

Posted Apr 24, 2016 on Hotels
It was quiet and enjoyable.
2 out of 5
by A verified traveler

Posted Apr 16, 2016
The jetted bath tub was nothing like the pictures. Overall the stuff were nice and was on point EVERYTIME in a timely manner.
4 out of 5
by A verified traveler

Great overnight sleepovers!

Posted Apr 6, 2016 on Hotels
All was great, but thought breakfast was included. It was not, but desk manager took care of us. Thank you.
3 out of 5
by A verified traveler

Poor housekeeping

Posted Mar 31, 2016 on Hotels
This is probably the 10th or 12th time we stayed at this hotel as we have relatives in Jacksonville that we visit frequently and this is where we always stay. This time the housekeeping was horrible. We stayed 9 nights, 3 days they pulled the sheets up on our bed and left our towels laying on the stand next to the coffee maker, not even placed in the bathroom, and did not empty our garbage. 2 days they didn't even service our room, we had to call 2 nights in a row upon return to get clean towels and all of our garbage cans were overflowing, this after I had complained after the first night! After the 2nd night I asked for the manager to call me but he never did, I had to call him the next day. He offered a lukewarm apology and said he would be back in contact with me by the end of the day, but I heard nothing else from him. Needless to say we will be finding a new go-to hotel.
5 out of 5
by Ken

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
4 out of 5
by Michael from Durand

Good

Posted Mar 29, 2016 on Hotels
Just alay over/ bad wifi in and out
4 out of 5
by Patricia from Plainwell

Fun time!!

Posted Mar 23, 2016 on Hotels
I enjoy using this hotel. It is always clean, and nice looking. A very friendly staff always greets you as you enter. They often have fresh lemon water and cookies as you come in. Close to shopping areas and food places.
1 out of 5
by A verified traveler

Don't stay here

Posted Mar 20, 2016
This place is dirty. I would recommend looking into the Aloft around the corner.
3 out of 5
by David from NYC

OK is all

Posted Mar 14, 2016 on Hotels
the breakfast buffet is not included. $3 for muffin