Close enough to everything I want to do in JAX
Posted Sep 26, 2016
Very nice. The room was comfortable, clean and quiet. Plenty of parking. The lobby is very nice, but the rooms don't seem to have been updated recently. The housekeeping staff was pleasant and accommodated our requests for extra coffee, etc. The only negative, if it was that, was the lack of information at check in. Were we allowed to take fruit, cookies and coffee from the lobby area or did that belong to the Restaurant? What amenities were available? Found out later that they have a little store of snacks and sundries for sale 24/7. Overall, very nice and adequate for my visit to Jacksonville. Big plus: the thermostat actually works and so the room was at the right temperature for me!
Comment from Hotel Management
Oct 17, 2016 by Andy, Hotel Management
Thank you for taking the time to share your experience with us. I apologize that our front office team did not fully explain all of our services and will be looking into this process. Thank you for your kind words about our housekeeping team and I am happy that you found our property clean and comfortable.
Hope to see you soon!